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Heath Brook Lodge

3.0 star property
Hotel in Kingswinford with a sauna and a 24-hour front desk

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December 2024

Photo gallery for Heath Brook Lodge

Exterior
Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi
Reception
Living area
Dinner served

Reviews

4.0 out of 10

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Room options

Single Room

Highlights

Private bathroom
Coffee/tea maker
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Twin Room

Highlights

Private bathroom
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi

Standard Double Room

Highlights

Private bathroom
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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Exterior
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About the neighborhood

Map
A449 Kidderminster Road, Kingswinford, England, DY6 0EN

What's nearby

  • Merry Hill - 8 min drive
  • Quest - 8 min drive
  • Dudley Zoo and Castle - 8 min drive
  • Black Country Living Museum - 10 min drive
  • West Midland Safari Park - 17 min drive

Getting around

  • Stourbridge Town Station - 7 min drive
  • Priestfield Tram Stop - 14 min drive
  • Birmingham Airport (BHX) - 62 min drive

Restaurants

  • ‪Swan - ‬2 min drive
  • ‪The Cottage Inn - ‬2 min drive
  • ‪Hickory's Smokehouse - ‬1 min walk
  • ‪Ale Hub Micropub - ‬17 min walk
  • ‪The Cross 101 Kingswinford - ‬19 min walk

About this property

Heath Brook Lodge

Property highlights
A terrace, a hair salon, and a steam room are just a few of the amenities provided at Heath Brook Lodge. For some rest and relaxation, visit the sauna or the spa tub. The on-site restaurant, Kingfisher Country Club, serves dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Continental breakfast (surcharge), tour/ticket assistance, and a 24-hour front desk
  • Wedding services
Room features
All guestrooms at Heath Brook Lodge offer amenities such as free WiFi.
Other amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Coffee/tea makers and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: GBP 4.50 per person
  • 1 restaurant

Restaurants on site

  • Kingfisher Country Club

Things to do

  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Rollaway/extra beds (surcharge)

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10 per night
Cribs (infant beds) are available for GBP 5 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 4.50 per person
  • Crib (infant bed) fee: GBP 5 per night
  • Rollaway bed fee: GBP 10 per night
  • Facilities fee: GBP 10 per person and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Kingfisher Hotel Kingswinford
Kingfisher Kingswinford
Heath Brook Lodge Kingswinford
Heath Brook Kingswinford
Heath Brook Lodge Hotel
Heath Brook Lodge Kingswinford
Heath Brook Lodge Hotel Kingswinford

Frequently asked questions

Does Heath Brook Lodge have a pool?

Yes, this property has an indoor pool.

Is Heath Brook Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heath Brook Lodge?

Self parking is free at this property.

What time is check-in at Heath Brook Lodge?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Heath Brook Lodge?

Check-out is at 11 AM.

Where is Heath Brook Lodge located?

Situated in Kingswinford, this hotel is 1.5 mi (2.5 km) from Himley Hall and Park and within 6 mi (10 km) of Merry Hill and Dudley Town Hall. Dudley Zoo and Castle and Quest are also within 6 mi (10 km).

Heath Brook Lodge Reviews

Reviews

4.0
Rating 10 - Excellent. 2 out of 110 reviews" "
Rating 8 - Good. 8 out of 110 reviews" "
Rating 6 - Okay. 25 out of 110 reviews" "
Rating 4 - Poor. 26 out of 110 reviews" "
Rating 2 - Terrible. 49 out of 110 reviews" "

4.2/10

Cleanliness

4.4/10

Staff & service

3.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
For a substantial amount of money was a waste! Will not be staying again!
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Disaster
The room we booked and paid for wasnt even reserved we had to have one of us sleepin on floor dont like some of tge guests there felt unsafe. Wont stay again
Stayed 1 night in Jul 2017

2/10 Terrible

Andrew, Hereford

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disscusting.
The bed in our room hadn't been changed or made up from the previous occupant. We were given a different room, with a bed with clean sheets. The sheets were the only thing clean in the room. Everything was filthy. I don't mean a little bit dirty, someone had coughed up green phlegm and spat it on the wall which had dried into a 6 inch lime green streak on the wall about 18 inches above the floor near the of the bed. Not easily missable, but had been there for quite a while. There was a smell of cigarette smoke in the corridor which also had black mould up the walls at the end of the corridor. The smoke smell continued into the room even though the windows had been left open. My wife wanted to go home but I suggested going out for a meal and a few drinks in the evening, it was only one night and we would spend minimal time in the room. We went to the local Harvester, where the food was below average as was the cleanliness, toilets mainly. Nothing like the Kingfisher though. We decided to go back to the room and get changed and go around the local pubs. When we opened the door to the room it was stinking of stale cigarette smoke. We had shut the windows when we went out and the smell had built up. Thank goodness we hadn't opened our cases as everything inside would have been stinking. We just picked up our cases and left. We didn't even stop to ask for a refund we just wanted to get out.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was cheap so we were not expecting 5* but it should have been fit for purpose. The room was dirty, the shower did not work and the bath was a disgrace. We were booked in for two night but left after one we would have left earlier but was too late to travel home by thetime we got there. Would not recommend this hotel to anyone.

2/10 Terrible

Andrew, Hereford

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting.
We didn't stay, it was that bad. You rejected my previous review of this hotel so it is pointless going into detail. If a hotel is this bad people should be warned.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room needed cleaning no tv
Hotel was under repairs

2/10 Terrible

Andrew, Hereford

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE WORST HOTEL EVER!
This is by a long way the worst hotel I've ever stayed in. Actually we didn't stay, we went out for a bad meal at the local Harvester and drove home. We left because the stench stale cigarette smoke in the room was horrendous after the windows had been closed for a couple of hours while we were out. It was bad enough during the day with the windows open. On arrival we were given a room that it was clear the bed hadn't been made from the last occupant. No problem changing the room. Everything in the hotel is dirty, needs painting and worn out or broken. An example of how disgustingly dirty it is, somebody had spat a big green snot about 6" long down the wall which had dried in. This had been there some time to have dried in. If there is a cleaner they probably thin it's part of the decor.It fits in. The corridor had a different smell, damp, there was black mould on the walls. The whole place needs flattening. We left not even stopping to ask for a refund, that's how quickly we wanted to get out of there.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best
Hotel wasn't clean, mashed up food in th carpet in bedroom, cigarette ends under bed. Won't go again

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never again
We stayed here for one night hitel was room was dirty and had false nails over the foor from the lasr person toilwt and bath had dirt rim all around them only one pillow each on the bed and one person had pillows off a chair as ther was only 3 pillows and 4 of us staying there you can hear eveeything from the room next door and above not a very good night sleep and nobody on reception in the morning to complain to just had to leave the keys on the desk would never stay here again

2/10 Terrible

louise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrid hotel
TV didn't work carpets stained sink blocked staff useless and it was a building site outside

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated and dirty
The whole hotel smelled of cigarette smoke and damp! The room was filthy with mould and damp, The room once locked would not open from the inside! We booked for two nights but opted to drive home rather than stay the second night!

2/10 Terrible

John, derby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dont even think about using this hotel
will never use again. the room was dirty, it smelled, the "restaurant" was closed, the furniture in the room was broken, the shower and TV didnt work - I have a suspicion someone was murdered in the room or at least a violent crime took place. terrible hotel that I will never use again

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

peeved person

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
Where do I start, having read the reviews after I had booked I thought surely things ain't that bad. Believe me they are, both ppl on reception was on their phones. Should've had the honeymoon suite (1adult2kids) ended up in a twin. Room was filthy, carpet was disgusting, shower didn't work and walls were thin. Final straw was someone previously had spilt beer on the bed and they just covered it with fresh sheets. Was supposed to have stayed two nights but no way I would stay another night. The only reason why I stayed that night was cos the kids were really tired.

2/10 Terrible

sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I couldnt stay here found different accomodation.
This hotel is disgusting. I would not recommended to anyone. Its a complete and utter eyesore. carpet were stinking, curtains had mould on them, all you could smell in the place was urine, pubic hairs on the toilet and bath, bed sheets had not been changed and had stains on them. It was that bad there was flies swarming the place. Currently in a fight to get a refund with expedia . Do not book

6/10 Okay

Verified traveler

Liked: Cleanliness
Hotel review
Room was clean and comfortable but needed updating. I would return though.

2/10 Terrible

Ross , London

Disliked: Cleanliness, property conditions & facilities, room comfort
the dirtiest place i ever been to! no hot water! no light bulbs! there is mold all over the place! had to use my torch to brush my teeth! i had no idea horrible places like this exist! i have never been so disgust in my life! what are the authorities doing?

2/10 Terrible

billy, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a dump
No hot water Dirty Shower broken Ants everywhere Door lock knackered Television knackered And a complete ..... At reception

4/10 Poor

paul, w

Disliked: Cleanliness, property conditions & facilities, room comfort
2 night stay
Cheap- bed awful- bathroom ok- shower good. New Mattress & it would be acceptable

2/10 Terrible

DJ, Wilts

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not 3*
Dreadful, broken furniture, corridors stank of smoke. Thin duvets, freezing, TV not working, list is endless.

2/10 Terrible

Mike , UK

Disliked: Cleanliness, property conditions & facilities, room comfort
You definitely get what you pay for.. I would recommend that pay more and stay somewhere else !

2/10 Terrible

Jorge, bh1 1hx

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Beg Bugs"
Just one word "Bed bugs". Horrible. Never again.

4/10 Poor

traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Night clerk bad
The place on street has no lights at night so kept passing at 2 am. Night clerk did not tell us how to turn on tv, never came back to room about questions, bed was like wood.

4/10 Poor

Peter, Bourne End

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not goodo
We were only there for 1 night but this hotel needs some TLC damp inside the front door,headboards dirty.bathroom suite not very safe getting in and out of shower.tv no ariel won't be going there again

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good for the low price.
Pretty good for the price @ £13.50 each. Clean linen and generally fairly clean. Hotel could easily be much better if more attention's given to the details though.