10/10 Excellent
Ian Z., Carlsbad, CA
26 December 2021
Liked: Cleanliness
Lovey Moonridge Cabin
This little cabin was great, especially the large living room with giant TV and super comfy couches and roaring fireplace. The one drawback was the cumbersome check in process, as the property is actually managed by Cool Cabins. Beyond the VRBO info and payment, one then needs to download their specific app and then using a login code, submit multiple photos of documents and credit cards and selfies and such. I thought I completed everything required before heading up the hill, but missed one photo, and ended up without an access code despite receiving 5 various emails confirming booking and reservations. I contacted BB Cool Cabins who were helpful, but it required two calls and waiting over 30 min with kids in the car and wet snow gear to get a detailed address and access code. I’ve rented multiple properties in the past and have never had to jump through so many hoops to secure access to a property. Anyway, the cabin is very nice and we quite enjoyed our stay once we got in. Thanks!
Ian Z.
Stayed 2 nights in Dec 2021