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"Alex was most helpful at checking in and the home was perfect."

"Everything and anything in the castle stinks with cat urine! The sanitation department should check this place. A cat killed a mouse right in front of us in the "lobby"... The "apartment" rented to us was not a true rental, it was someone else's full time apartment that was cleaned for us. It had all the articles of the owner. Really gross. The people who live and work there really try hard and are nice, but not disclosing the cat pee stink and the fact that the property was someone's permanent abode is very dishonest. "