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Hotel le Windsor Grande Plage Biarritz

4.0 star property
Sandy fun near Casino Barriere and Grand Beach

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Photo gallery for Hotel le Windsor Grande Plage Biarritz

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View from property
View from property
Building design
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Breakfast included
  • Pet friendly
  • Air conditioning
The current price is AED 340
AED 402 total
includes taxes & fees
7 Feb - 8 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, Ocean View

Standard Room, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Renovated in 2021
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 16 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, blackout drapes

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Renovated in 2021
Premium bedding
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Renovated in 2021
Premium bedding
Sofa bed - double
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Renovated in 2021
Premium bedding
Blackout drapes/curtains
  • 18 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room | Premium bedding, in-room safe, desk, blackout drapes

Basic Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Renovated in 2021
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
11 avenue Edouard VII, Biarritz, Pyrenees-Atlantiques, 64200

What's nearby

  • Grand Beach - 3 min walk
  • Casino Barriere - 3 min walk
  • Biarritz Aquarium - 11 min walk
  • Biarritz Lighthouse - 17 min walk
  • Cote des Basques - 17 min walk

Getting around

  • Guethary Station - 10 min drive
  • Biarritz (BIQ-Pays Basque) - 5 min drive

Restaurants

  • ‪Casino Barrière de Biarritz - ‬2 min walk
  • ‪Maison Dodin - ‬3 min walk
  • ‪Jack The Cockerel - ‬1 min walk
  • ‪Octopus - ‬2 min walk
  • ‪La Coupole Biarritz - ‬3 min walk

About this property

Hotel le Windsor Grande Plage Biarritz

Upscale hotel revitalized in 2021 and located near Grand Beach
Located close to Casino Barriere and Biarritz Aquarium, Hotel le Windsor Grande Plage Biarritz provides a free breakfast buffet, an adjacent golf course, and a beach bar. The on-site French cuisine restaurant, Chez Eugénie, offers lunch, dinner, and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also find perks like:
  • Bike rentals, express check-out, and babysitting (surcharge)
  • Tour/ticket assistance, luggage storage, and a front-desk safe
  • Concierge services, beach umbrellas, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel le Windsor Grande Plage Biarritz boast comforts such as 24-hour room service and premium bedding, as well as amenities like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • 43-inch TVs with premium channels
  • Heating, daily housekeeping, and desks

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 164 ft (EUR 19 per day)
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 1 restaurant
  • 1 beach bar and 1 bar
  • 24-hour room service
  • Hosted evening meal available daily for a fee of EUR 32

Restaurants on site

  • Chez Eugénie

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center (269 square feet of space)
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach umbrellas

Accessibility

  • This property does not have elevators

More

  • Beach towels
  • Double-glazed windows
  • Renovated entire property - March 2021
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 66 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 19 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 32

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Qualys Hotel Windsor
Qualys Hotel Windsor Biarritz
Qualys Windsor
Qualys Windsor Biarritz
Hotel Windsor Grande Plage Biarritz
Hotel Windsor Grande Plage
Windsor Grande Plage Biarritz
Windsor Grande Plage
Hotel le Windsor Grande Plage Biarritz Hotel
Hotel le Windsor Grande Plage Biarritz Biarritz
Hotel le Windsor Grande Plage Biarritz Hotel Biarritz

Frequently asked questions

Is Hotel le Windsor Grande Plage Biarritz pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 66 lbs per pet. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

What time is check-in at Hotel le Windsor Grande Plage Biarritz?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel le Windsor Grande Plage Biarritz?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel le Windsor Grande Plage Biarritz located?

Located in Biarritz City Centre, this beach hotel is steps from Casino Barriere and Grand Beach. Biarritz Aquarium and Biarritz Lighthouse are also within 1 mi (2 km).

Hotel le Windsor Grande Plage Biarritz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 476 out of 839 reviews
Rating 8 - Good. 262 out of 839 reviews
Rating 6 - Okay. 61 out of 839 reviews
Rating 4 - Poor. 21 out of 839 reviews
Rating 2 - Terrible. 19 out of 839 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Souheir

Liked: Cleanliness, staff & service
Property is nice, did the job for me for one night. Accommodations are clean, walkable and I did rent a room with sea view, which was nice. The walls are thin, I did hear my upstairs neighbors as they were making a lot of noise, but luckily for me, that lasted for less than 5 minutes! All else was fine
Stayed 1 night in Nov 2024

10/10 Excellent

Izabela

Stayed 3 nights in Oct 2024

10/10 Excellent

Hirotake, Washington

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received a last minute free upgrade to the la suite which is next doors. New property, very clean and great staff!
Stayed 1 night in Oct 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ocean view spot
Enjoyed my stay here. The room (403) has an amazing view of the ocean, Grande Beach and the promenade. Location is excellent for town too. Room is small but was traveling alone so was fine. The shower is the middle of room, which was odd but interesting. Hotel staff were excellent as well. Included breakfast, which wasn’t fancy but was fine and had freshly squeezed juices and variety of breads. The spaces in the property are on small side overall, and you can hear a little walking around upstairs. But I would definitely stay here again.
Stayed 3 nights in Oct 2024

6/10 Okay

Anton

Traveled with group
Price too expensive for what we were given. Small room, just a window with ocean view. The price is a highway robbery.
Stayed 1 night in Oct 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ocean View room is wonderful!!
Stayed 2 nights in Sep 2024

6/10 Okay

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering the overall cost for a 1-night stay the room we were allocated was incredibly small… there was barely any room to put our suitcase without tripping over it! On a more positive note, the breakfast (included in the price) was outstanding.
Stayed 1 night in Sep 2024

10/10 Excellent

Letitia, Cairo

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff, good room, great breakfast
Stayed 1 night in Sep 2024

6/10 Okay

Nigel

Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this hotel very much even though the room was rather small and cozy. Check in was very easy as the gentleman in front knew it was us checking in (given we landed on the last flight of the night). Again, our room was small but it had everything we needed. The shower is a shower stall in the middle of the room which was unique. Our room had a balcony (we were on the 2nd floor so not very high up) and we had a nice view of the Grande Plage. The fridge was not cold, however. Breakfast was good and had ample options (toasts, croissants and pain au chocolate, yogurts, cottave cheese, French-style scrambled eggs, bacon, sausage, veggies and fruits, lox and hard boiled eggs. Service was friendly. Do note no gym or pool but they have towels for the beach. Front desk can get you a taxi to the train station or airport or day trips. We would stay again.
Stayed 3 nights in Sep 2024

8/10 Good

William, La Jolla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great position close to beach, restaurants and stores. Good selection at breakfast. Nice room though somewhat small. BUT WIFI for my tablet in the room kept dropping off - had to use Personal Hotspot. Single elevator for two people covering 7 floors means you may have to wait or walk the stairs. Overall good experience.
Stayed 4 nights in Sep 2024

10/10 Excellent

Les

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff and breakfast buffet staff were very friendly and helpful. Special kudos to the front staff!
Stayed 4 nights in Sep 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location, literally metres from the beach and the rooms my friend and I had were very clean, comfortable, stylishly furnished and had wonderful ocean views. Unfortunately my friend was unable to access the wifi in her room, although I had no problem.
Stayed 4 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Mairi

Traveled with family
Liked: Cleanliness, staff & service
Loved the location of the hotel and the buffet breakfast was great, lovely selection and quality. We only stayed for one night but the room had everything we needed. A couple of negatives, the shower gel hadnt been refilled and was empty. They also had a problem with their phone lines, which on reporting to the desk the response was ‘yes, I’ve heard that about that room’. Why not fix it? We were in 508, shortly after arrival we were getting calls to make restaurant bookings etc. didn’t think too much about it and went out. After coming back late it rang multiple times with people trying to get into the hotel. At this point we just pulled the plug out but seriously-it should be fixed as no one wants a rubbish sleep being constantly woken. Reception staff couldn’t have cared less.
Stayed 1 night in Aug 2024

8/10 Good

Steven

Traveled with family
Liked: Staff & service
Great location, room a little small but not a problem. 1 very small 2 person lift only and impossible so best to you stairs. Payable Car park and restaurant nearby. Very good location as on sea front with east access to beach and great views
Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
A great family hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Olga

Traveled with partner
Liked: Cleanliness, staff & service
Pros: 1. Excellent location right off the Grand Beach, walkable to all main attractions in Biarritz. 2. Full breakfast with great selection of cheeses, meats, baked goods, freshly squeezed juices, delicious yogurts, etc… 3. Friendly multilingual staff Cons: 1. Room (deluxe ocean front) was extremely tiny. If u have more than one suitcase there’ll be no room to walk around. 2. Walls are not soundproof at all, so you’ll hear everything from neighboring rooms and floor above. 3. WiFi in the room is non existent as soon as you close your room door. It only works in the lobby and downstairs cafeteria. 4. There’s only one elevator with maximum capacity for 2 ppl or 2 suitcases and a person, so be prepared to wait a while or take the stairs.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in front of the beach!
Stayed 2 nights in Aug 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay! Everyone so so accommodating and spoke English. The breakfast was very nice. Perfect for our family of 4
Stayed 2 nights in Aug 2024

10/10 Excellent

Lyudmila

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful!
Stayed 3 nights in Aug 2024

10/10 Excellent

Satvinder

Stayed 1 night in Aug 2024