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Jacir Palace Hotel Bethlehem

5.0 star property
Luxury hotel with 4 restaurants and 2 hot tubs

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Photo gallery for Jacir Palace Hotel Bethlehem

Theater show
Club Twin Room | View from room
Indoor wedding
Exterior
Indoor wedding

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Bar
  • Hot Tub
  • Gym
  • Parking included

Room options

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About the neighborhood

Map
Jerusalem Hebron Road, Bethlehem

What's nearby

  • Mosque of Omar - 14 min walk - 1.2 km
  • Manger Square - 14 min walk - 1.2 km
  • Church of the Nativity - 15 min walk - 1.3 km
  • Rachel's Tomb - 17 min walk - 1.5 km
  • Western Wall - 13 min drive - 9.5 km

Getting around

  • Jerusalem (JRS-Malha Railway Station) - 12 min drive
  • Ben Gurion Airport (TLV) - 54 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Stars And Bucks - ‬12 min walk
  • ‪Grand Panorama Restaurant & Bar - ‬8 min walk
  • ‪Layalena Sweets - ‬15 min walk
  • ‪Milano Restaurant - ‬8 min walk

About this property

Jacir Palace Hotel Bethlehem

Luxury family-friendly hotel in the city center
Consider a stay at Jacir Palace Hotel Bethlehem and take advantage of a nightclub, a poolside bar, and a terrace. Treat yourself to a massage at SPA InterContinental, the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy the health club, as well as activities like volleyball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Continental breakfast (surcharge), airport drop-off service (surcharge), and express check-out
  • Express check-in, supervised childcare (surcharge), and a banquet hall
Room features
All 250 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like separate sitting areas and separate dining areas.
Other conveniences in all rooms include:
  • Frette Italian sheets, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep soaking tubs
  • 32-inch HDTVs with satellite channels
  • Private yards, separate sitting areas, and separate dining areas

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–9:30 AM: ILS 35 for adults and ILS 35 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 2 hot tubs
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room
  • Volleyball

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Yard

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ILS 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately ILS 35 for adults and ILS 35 for children
  • Airport shuttle fee: ILS 400 per vehicle (roundtrip)
  • Rollaway bed fee: ILS 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Bethlehem Intercontinental
Intercontinental Bethlehem
Intercontinental Bethlehem Jacir Palace
Intercontinental Jacir Palace Bethlehem
Intercontinental Palace
Jacir Intercontinental Bethlehem
Jacir Palace Intercontinental
Jacir Palace Intercontinental Bethlehem
Jacir Palace Intercontinental Hotel
Jacir Palace Intercontinental Hotel Bethlehem
Jacir Palace Hotel Bethlehem
Jacir Palace Hotel
Jacir Palace Bethlehem
Jacir Palace
Jacir Palace Hotel Bethlehem Palestinian Territories
Jacir Bethlehem Bethlehem
Jacir Palace Hotel Bethlehem Hotel
Jacir Palace Hotel Bethlehem Bethlehem
Jacir Palace Hotel Bethlehem Hotel Bethlehem

Frequently asked questions

Does Jacir Palace Hotel Bethlehem have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Jacir Palace Hotel Bethlehem pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jacir Palace Hotel Bethlehem?

Self parking and valet parking are free at this property.

What time is check-in at Jacir Palace Hotel Bethlehem?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Jacir Palace Hotel Bethlehem?

Check-out is at noon.

Does Jacir Palace Hotel Bethlehem provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of ILS 400 per vehicle applies.

Where is Jacir Palace Hotel Bethlehem located?

This family-friendly Bethlehem hotel is located in the historical district, within a 10-minute walk of Bethlehem University and Palestinian Heritage Center. Mosque of Omar and Manger Square are also within 15 minutes.

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Jacir Palace Hotel Bethlehem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 57 reviews
Rating 8 - Good. 13 out of 57 reviews
Rating 6 - Okay. 14 out of 57 reviews
Rating 4 - Poor. 5 out of 57 reviews
Rating 2 - Terrible. 6 out of 57 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great breakfast and very nice and friendly staff.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magical place to stay in Bethlehem. Good value for money.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
The building is very unique, but the service is very poor for five star rating.
Stayed 5 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Rien d actratif Sale Petit dejeuner a desirer Voir machine a cafe ...rouilee,pas nettoyee...
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Ihsan

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Christelle

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Je recommande malgré quelques points négatifs
Belle établissement mais pas de restauration possible le midi et le soir. Seul un bar d ouvert jusque tard le soir. Toutes les activités sont fermés sauf la piscine dont le mobilier est vétuste. Personnel très agréable et bâtiment très beau avec une histoire.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good like a palace, beautiful garden. The rooms were spacious and comfortable.
Stayed 5 nights in Mar 2019

8/10 Good

Ingrid, Jerusalem

Liked: Cleanliness, staff & service, property conditions & facilities
Young lady at reception was very helpful in giving directions. Breakfast choices need improvement for this class of hotel.
Stayed 1 night in Mar 2019

4/10 Poor

sergio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than ever..
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Dec 2018

4/10 Poor

Darren, Wales

Disliked: Cleanliness, property conditions & facilities
Poorly maintained
Historic building with great facilities but not well maintained or cleaned. I was disappointed with the stay and it did not represent value for money. Would not recommend.
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Holiday in Bethlehem
Fabulous stay in a shabby, sheek hotel with an amazing pool! Stayed for a week. Visited the Dead Sea, Old Jerusalem, Manger Square, Holocaust Museum, the Walled Off Hotel (Banksy Hotel), the Wall to see the art. Lots of lazy time by the pool.
Stayed 7 nights in Aug 2018

6/10 Okay

AS, UK

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Understandably a bit faded at the edges. Good location and now more geared to groups and local weddings.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff were very nice. The hotel needs a bit of repair, but overall is was good. It had a very nice gym; which we do not find in many hotels in Middle East or Europe.

10/10 Excellent

shorouk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Sehr nett. Hotel etwas abgewohnt. Service sehr gut, Frühstück leider enttäuschend.
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Mary

Disliked: Cleanliness, staff & service
Long stay fo business
The buildings are amazing and it is fine for a one or two night stay. However if you are staying for two or three weeks it is not so great. The breakfast is almost the same every day with no fresh fruit other than the occasional water melon. I got very tired of tinned pineapple! Also the dinner options were limited. The tent restaurant was advertised as 'Grillin and Chillin' but the grilled foods only included deep fried French fries with no alternative. The area also was not ideal due to the proximity to the Wall where there were some protests particularly on Fridays.
Stayed 18 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

tarek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL IN BETHLEHEM !
WORST STAY EVER !! AFTER THE BRAND "INTERCONTINENTAL" LEFT THE HOTEL IT BECAME LIKE "A HOMELESS" HOTEL. DOESNT DESERVE TO GET 3 STARS ! SO DIRTY, THE SERVICE IS TOO BAD, NO OTHER WORDS TO DESCRIBE THE MISERABLE SITUATION OF THE HOTEL THAT USED TO BE RATED AS THE TOP IN BETHLEHEM ! WE'LL NEVER GET BACK TO THERE. NEVER !!
Stayed 18 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Staff & service
Nice place with poor service
The hotel location are excellent , the old building and the hotel design is wonderful and give me anew experience. But the service is very poor , no stafff , slow feed back Its like ( help ur self ) no one is here to serve u Swimming pool is good and food is not that good It deserve 3.5 The price per night is expensive compared with hotel service
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Susan

Not Recommended
I recently booked a seven-night stay through Hotels.com at the Jacir Palace Hotel in Bethlehem in March of 2017. I ended up canceling the last night due to the fact that my traveling companion had to rearrange her round trip air itinerary because El Al Israel Airlines refused to let her board the flight. We notified the hotel desk in advance and they agreed to refund the credit card for one night's stay in the amount of $120. After multiple emails over the period of the last 10 weeks, most of which have gone unanswered, the hotel has still not refunded the $120. When Hotels.com called Jacir Palace, to inquire about the status of the impending refund, they were advised that there is no record of a refund request on file. 
Although I have no complaints about the condition of the hotel or the staff I can’t recommend the Jacir Palace Hotel because they are not responsive at all to email communications and have not followed thru re the cancellation/refund that they agreed to. I was advised by Hotels.com that there was nothing that they could do to assist me. They suggested that I dispute the charge with the credit card company. It's disappointing that Hotels.com does not hold their partner hotels accountable.
Stayed 7 nights in Mar 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Leon, Manchester UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked 14 nights, left after first night, VERY BAD
Bullet point Summary 1. We emailed before our trip to see if hotel supplied power adapters, they said they do, they lied, and our phones were dead that night after long day flying. 2. Would not take Pound Sterling despite saying they do. 3. Told us they can exchange sterling to shekel but when I got to counter they said they cant. Then changed to say they can but will have to give us a poor rate and we are better going elsewhere? WHY? We are your guest so be fair. 4. Room was very dirty, floor not hoovered and mini fridge had blown up and was nothing but a shell. Duvets and pillow cases had holes in them. 5. Breakfast included, if you like mash potato and insect coated stale bread 6. Website states pool is open in Spring and it wasn't. Although we went in late April during 30'c heat. 7. They did nothing when we complained about adaptor and room cleanliness. 8. When we decided to leave the next day, I refused to pay the massive $120 a night fee based on the fact they had not supplied what they should have and I demanded a discount. The response was to call security. Jacir Palace almost ruined our holiday. As it is they badly let us down as I was really looking forward to days lounging by the pool and swimming with my 2 yr old daughter. We were lucky enough to find another hotel with room for us as it was easter weekend which is a busy time. I strongly advise anyone to AVOID this place.