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Best Western Citadelle

3.0 star property
Besancon hotel in Besancon Old Town with a 24-hour business center and a 24-hour front desk

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Photo gallery for Best Western Citadelle

View from room
Lobby
Daily buffet breakfast (EUR 16 per person)
Classic Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Room service
  • Housekeeping
  • Air conditioning
  • Breakfast available
The current price is AED 273
AED 313 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

Comfort Room, 1 King Bed, Non Smoking (Twin bed on request) | Premium bedding, in-room safe, desk, blackout drapes

Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking

Classic Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Simple)

Standard Room, 1 Double Bed, Non Smoking (Simple) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Non Smoking (Simple)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

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  • Parking available
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About the neighborhood

Map
13 Rue General Lecourbe, Besancon, Doubs, 25000

What's nearby

  • Palais Granvelle - 8 min walk
  • Besancon Citadel - 8 min walk
  • Citadel of Besancon - 9 min walk
  • University of Franche-Comte - 15 min walk
  • Micropolis Conference Center - 8 min drive

Getting around

  • Besançon Mouillere Station - 4 min drive
  • Hauts du Chazal - 15 min drive
  • Mulhouse (MLH-EuroAirport) - 105 min drive

Restaurants

  • ‪Parc de la Gare d'Eau - ‬7 min walk
  • ‪Brasserie Granvelle - ‬8 min walk
  • ‪Brasserie 1802 - ‬5 min walk
  • ‪Marotte et Charlie - ‬7 min walk
  • ‪La Mez - ‬11 min walk

About this property

Best Western Citadelle

Hotel located in Besancon Old Town
Best Western Citadelle provides a 24-hour business center and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, smoke-free premises, and secured bicycle storage
  • A water dispenser, coworking spaces, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Best Western Citadelle boast comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and offices.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 76-cm flat-screen TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (EUR 15 per day)
  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 16 for adults and EUR 8 for children
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle tour information
  • Bike parking
  • Bike storage

Family friendly

  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 100
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 27

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 76-cm flat-screen TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board (on request)
  • LED light bulbs
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
  • Secured self parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Granvelle
Granvelle Besancon
Granvelle Hotel Besancon
Best Western Citadelle Hotel Besancon
Best Western Citadelle Besancon
Best Western Citadelle
Citotel Hotel Besançon
Best Western Citadelle Hotel
Best Western Citadelle Besancon
Best Western Citadelle Hotel Besancon

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Best Western Citadelle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 288 out of 642 reviews
Rating 8 - Good. 280 out of 642 reviews
Rating 6 - Okay. 52 out of 642 reviews
Rating 4 - Poor. 19 out of 642 reviews
Rating 2 - Terrible. 3 out of 642 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Saumil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Great hotel. Would definitely come back for a stay during my next visit to Besancon.
Stayed 1 night in Aug 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Staff very helpful. Delicious breakfast. Beds very comfortable and showers were great. Would definitely stay here again..
Stayed 1 night in May 2023

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 1 night on a driving trip through Burgundy. The staff here was exceptional and did everything they could to make our stay easy and comfortable. The hotel itself is charming, and I have to say that the breakfast buffet was one of the best we have had on our trip. Also, the hotel is within easy walking distance of everything you want or need to see while visiting Besancon. I would definitely recommend this hotel to anyone who wants to feel welcomed in Besancon.
Stayed 1 night in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, a little away from the city centre
Lovely city with lots to offer. Hotel location slightly away from centre.
Stayed 2 nights in Aug 2022

8/10 Good

Dominik

Liked: Cleanliness, staff & service, amenities
Good located and very friendly personnel. Rooms ok.
Stayed 2 nights in Sep 2023

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff at reception with good advice
Stayed 2 nights in Jul 2022

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value.
Very helpful staff. Room was rather small and supplies of coffee, tea and milk, stingy. Good comfortable bed spacious bathroom. Very good buffet breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Good size room.
Stayed 1 night in Jun 2023

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but fine
Hotel is okay. Staff friendly, except breakfast restaurant. WiFi is a pain for business use.
Stayed 4 nights in Sep 2023

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For once in France a hotel I really liked. Very friendly personnel at reception, the hotel is located just outside the centre with several convenient parking areas nearby. The building is historic and during the renovation it was decided to keep the old atmosphere and mix it with a modern decor. Really nothing to say about a pleasant stay. Reasonable price and in line with what was offered
Stayed 1 night in Apr 2022

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location walking distance to citadelle and old town Besançon near breathtaking views and the gorgeous walking path along the river. The hotel had an eclectic and charming lobby/ lounge. Our room was on the ground floor of an annex type building. It was clean and simple. There is no air conditioning which was not a problem for us in early June but might be in mid summer. There is very limited parking on property and we had to find street parking which was not an easy feat - the staff directed us to a nearby lot which was full the entire stay requiring us to park on a road along the river - perhaps a 5 min walk away. Overall outstanding location and would stay here again.
Stayed 1 night in Jun 2024

8/10 Good

maria de la concepcion

Liked: Cleanliness
Front desk ….not the welcome I expected!
Stayed 1 night in Aug 2023

10/10 Excellent

Jean-Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 1 night in Jul 2023

8/10 Good

melitine

Liked: Cleanliness, property conditions & facilities
Nous avons eu la surprise de voir la femme de ménage ouvre notre porte de chambre à 9h30!!! Mis à part cela l hôtel est bien situé , les équipements sont corrects et la literie confortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Dominique

Liked: Property conditions & facilities
Moyen
Parking quasi inexistant, wifi déplorable impossible de travailler , petit déjeuner très très médiocre
Stayed 1 night in Nov 2024

8/10 Good

Jérôme

Stayed 1 night in Nov 2024

10/10 Excellent

Fabrice

Stayed 1 night in Nov 2024

8/10 Good

Jakub

Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J’ai déjà pu séjourner à plusieurs reprises dans cet hôtel. Personnel très agréable et souriant. L’hôtel est beau et les prestations très agréables. Le plateau de courtoisie et la machine a café dans le hall du bâtiment principal sont très appréciables.
Stayed 2 nights in Oct 2024

8/10 Good

Régis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etape affaires
Literie confortable oreillers inclus . Petit dejeuner complet . Malheureusement pas de réseau téléphone au pavillon , discussion affaire dans la rue ...
Stayed 1 night in Oct 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, room comfort
God beliggenhed
Fint og centralt beliggende hotel. Morgenmad over gennemsnittet.
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel. J’ai déjà séjourné dans celui ci à plusieurs reprises. Très confortable, joli et le personnel est très agréable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Stig-Ove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint
Fint hotell men dåligt med parkering
Stayed 1 night in Sep 2024