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Mercure Hotel Berlin City

4.0 star property
Eco-certified Berlin hotel in Mitte with a 24-hour business center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Berlin City

Lobby
Lounge
Exterior
Reception
Sports facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
The price is AED 286
AED 329 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2017
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Garden View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Garden View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2017
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2017
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2017
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2017
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Garden View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed, Garden View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Mercure Hotel MOA Berlin

Pet friendly
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (1007)
The price is AED 240
AED 276 total
includes taxes & fees
10 Jan - 11 January 2025
Mercure Hotel MOA Berlin

About the neighborhood

Map
Invalidenstr. 38, Berlin, BE, 10115

What's nearby

  • Friedrichstrasse - 7 min walk - 0.6 km
  • Berlin Wall Memorial - 8 min walk - 0.7 km
  • Brandenburg Gate - 4 min drive - 2.4 km
  • Potsdamer Platz - 5 min drive - 3.6 km
  • Alexanderplatz - 6 min drive - 4.3 km

Getting around

  • Natural History Museum U-Bahn - 2 min walk
  • Berlin Central Station - 13 min walk
  • Berlin (BER-Brandenburg) - 41 min drive

Restaurants

  • ‪Oslo Kaffebar - ‬5 min walk
  • ‪Baeckerei Steinecke - ‬5 min walk
  • ‪Bistro Grillhaus - ‬2 min walk
  • ‪Meet Me Halfway - ‬3 min walk
  • ‪Takumi NINE Sapporo - ‬3 min walk

About this property

Mercure Hotel Berlin City

Upscale eco-certified hotel near Friedrichstrasse
Located close to Brandenburg Gate, Mercure Hotel Berlin City provides a terrace, a coffee shop/cafe, and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and an elevator
  • A front-desk safe, a banquet hall, and meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 246 rooms have comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Polish, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 23 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers (weekdays)
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 19 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 120493093

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 31 August
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Berlin City
Mercure Hotel Berlin City
Mercure Berlin
Mercure Berlin City Berlin
Mercure Hotel Berlin City Hotel
Mercure Hotel Berlin City Berlin
Mercure Hotel Berlin City Hotel Berlin

Frequently asked questions

Is Mercure Hotel Berlin City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Hotel Berlin City?

Self parking is available for EUR 19 per day.

What time is check-in at Mercure Hotel Berlin City?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Mercure Hotel Berlin City?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Mercure Hotel Berlin City located?

Located in Mitte, this eco-certified hotel is within a 10-minute walk of Humboldt Museum of Natural History and Friedrichstrasse. Reichstag Building and Brandenburg Gate are also within 1 mi (2 km). Natural History Museum U-Bahn is only a 2-minute walk and Invalidenpark Tram Stop is 5 minutes.

Mercure Hotel Berlin City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 507 out of 1003 reviews" "
Rating 8 - Good. 384 out of 1003 reviews" "
Rating 6 - Okay. 71 out of 1003 reviews" "
Rating 4 - Poor. 24 out of 1003 reviews" "
Rating 2 - Terrible. 17 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David Edward, STONE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2024

6/10 Okay

Barry

Traveled with partner
Liked: Staff & service, property conditions & facilities
The breakfast was a gorgeous buffet and the hostess was so nice . Greeting everyone and always smiling !!!!
Stayed 4 nights in Dec 2024

8/10 Good

Bertwald

Traveled with partner
Liked: Cleanliness, amenities
We arrived at 12 .30 which was our problem. We went out and came back at 2.10 and was told the room was not ready. We waited till 2.45 and was told the room was ready after we asked Not much cooperation from the check in staff
Stayed 1 night in Dec 2024

6/10 Okay

Laval Edgar

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Stayed here before and decided to book again but was disappointed second time round. The quality of the food was a let down and noticed some stains on the curtains.
Stayed 2 nights in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and modern rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Very helpful desk staff, very clean, good public transport links Could use new towels and the desk was a bit close to the bed clipped myself Nice room though
Stayed 1 night in Oct 2024

8/10 Good

Armando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff. Excellent breakfast. Room facilities OK although a small fridge would have been extremely useful. Had to pay premium price for the room due to Berlin marathon.
Stayed 4 nights in Sep 2024

8/10 Good

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I give this 4-star hotel four stars :)
Stayed 6 nights in Sep 2024

8/10 Good

kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
20 minute walk to the central train station
Stayed 3 nights in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is like most Mercure hotels, nothing more nothing less. Staff were helpful and room was clean.
Stayed 4 nights in Sep 2024

8/10 Good

Pedro, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected. Thank you
Stayed 5 nights in Sep 2024

4/10 Poor

Roy

Liked: Staff & service, room comfort
Disappointing
Very helpful staff keen to assist but some of reception staff were offhandish. Rooms very small, air conditioning didn’t work very well. Hotel is not located in a good part of town and we wouldn’t stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great for any occasion you might have for visiting Berlin. Room very clean, staff very friendly and very helpful. I didn't have food but the lounge area is quite comfortable and the breakfast area is quite spacious. Central Station is 10min walk from Hotel. Underground is 2min walk. Visiting Berlin again I will definitely look to book this hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

K

Stayed 4 nights in Aug 2024

8/10 Good

Richard Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean, quiet, comfortable, good AC and in a convenient location near tram and u line stop.
Stayed 3 nights in Aug 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and responsive to requests and enquiries. The location is very convenient and within close proximity of subway station and trams.
Stayed 4 nights in Aug 2024

10/10 Excellent

Idrissou, Ithaca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed it
Stayed 3 nights in Jul 2024

10/10 Excellent

Jamaree

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Jack, Dallas

Liked: Staff & service
Considering the “upscale” classification given this property, I would have to say that my stay was disappointing. The hotel supplied only 1 pillow for the bed and only 1 bath towel, and 1 hand towel. My room and the lobby were rather “spartan” and more like what I’ve seen in lower end motels like Super 8 or some Motel 6. The shower door is missing a silicon seal near a bottom corner and a lot of water leaks out onto the bathroom floor when showering. If this survey allows it, I’ll attach a photo so the hotel can pinpoint the shower door issue and make an easy repair for about a $20 and 10 minutes time to replace the seal. After a couple of days of the one pillow/one towel life (I kept thinking that housekeeping would add more), I did ask for an extra pillow and an extra towel and they provided them … but to me, those are the kinds of things that should already be in place and hotel guests shouldn’t have to ask for. The staff were nice and the nightly rate was reasonable. The location was fairly good, being in walking distance to public transportation, some eating places, and in the same block as the Natural History Museum (which I rate as the best Natural History Museum that I’ve ever been to … a must see if you stay in the area!) I would stay here again if I couldn’t find somewhere nicer at reasonable rates … just realize, at this Mercure, you are getting what you paid for but not much more (in my opinion.) I stayed at another Mercure in Budapest and it was much nicer.
Stayed 4 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed staying here. Staff were excellent, especially the bar staff who worked so hard! Breakfast was superb (though an option for decaf coffee would have been welcomed), with a fantastic range of choices. Looking forward to returning some time!
Stayed 4 nights in Aug 2024

10/10 Excellent

Hermogenes

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2024

6/10 Okay

Kha

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Mercure Hotel Berlin City is well located, 950m from Berlin HBF (central station) and with a tram stop right out front. There are also plenty of restaurants within 10 - 15 min walk. The hotel is clean, and our room had adequate, albeit basic facilities, other than a fridge. The restaurant was more than happy to provide ice on request though. Service is okay, though I had to go down to reception to collect a firmer pillow, rather than it being brought to me. The most annoying issue I had was the air conditioning, which functions differently than what i am used to. It shuts off entirely once the air temperature outside reaches the setting in the room. The room then gradually warms up to the point where I woke up on 2 of 4 nights feeling that I was suffocating. Normally, air conditioning kicks back in once the room warms up, but this one does not turn back on. The front desk were aware of this issue and offered to unlock the window for us. Whilst this helps, I shouldn't have to get up during the night to open the window. The mattresses also need to be rotated. I felt like my feet were higher than my body. I loved Berlin and will come back to this city again, though I'll stay somewhere else next time. Mercure Hotel Berlin City is average at best.
Stayed 4 nights in Aug 2024

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well situated for easy access to other areas, by public transport or on foot. The price was reasonable for such a nice, clean hotel, with very friendly and helpful staff. The bar was an excellent place to unwind and have a few drinks and a some nice food or snacks, again with excellent, friendly service from the bar tender. My favourite dish was one of the snacks - beetroot falafel. I would recommend the hotel for all of the above and for its convenient location to get to anywhere else in Berlin, with a tram stop near the front door and the underground just round the corner.
Stayed 6 nights in Aug 2024

8/10 Good

Patrick, Toronto

Traveled with family
Liked: Cleanliness
The hotel was ok.
Stayed 3 nights in Aug 2024