We arrived at the property around 6:00 pm on the day of check in. As soon as you walk into the house it smells like cigarette smoke and cat pee. The whole place was absolutely trashed- dirty dishes in the sink, food left out, dirty bathrooms, ants, dirt on the floor, beer cans in the yard, dirty underwear in the living room. It looked like it hadn’t been cleaned between guests but also like it hadn’t been thoroughly cleaned in awhile. There weren’t any clean towels and there were no sheets on the beds. I spoke with the host and he said that he mistakenly thought our stay started on Sunday instead of Wednesday and blamed it on a technology issue. Instead of fully refunding our stay like we requested, he sent us back $1,500 and kept the rest because he had it “ready by 5:00 the next day”. However, when I called the next day (Thursday), he didn’t answer or return my call and I didn’t hear from him until Saturday after 9:00 pm which is when he told me that it was ready on Thursday. His excuse was that he was out of the country and didn’t have service to let me know on Thursday like he said he would. The cost for accommodations for our trip doubled because he refused to refund the rest of our money and we had to find somewhere last minute for 8 people. The owner clearly doesn’t care about his reputation or the condition of the property, he just cares about taking people’s money. I have no idea how this place is still allowed to be on VRBO.