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Hotel Adlon Kempinski

5.0 star property
Luxury Berlin hotel in Mitte with 3 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Adlon Kempinski

Body treatments, aromatherapy, hot stone massages, Swedish massages
View from room
Indoor pool
Espresso maker, electric kettle
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking available
The price is AED 1,247
AED 1,434 total
includes taxes & fees
2 Feb - 3 Feb

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Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Royal Suite

Royal Suite | Living area | Flat-screen TV

Royal Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 185 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Imperial)

Suite (Imperial) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Imperial)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 220 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite (Brandenburg Gate)

Presidential Suite (Brandenburg Gate) | Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite (Brandenburg Gate)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 185 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Brandenburg Gate)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite (Brandenburg Gate)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Brandenburg Gate)

Premium bedding, minibar, in-room safe, individually decorated

Suite (Brandenburg Gate)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Adlon)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite (Adlon)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
  • 110 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite (Berlin)

Premium bedding, minibar, in-room safe, individually decorated

Suite (Berlin)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
  • 110 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite (Adlon)

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite (Adlon)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Unter den Linden)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (Unter den Linden)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Pariser Platz)

Premium bedding, minibar, in-room safe, individually decorated

Suite (Pariser Platz)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
  • 80 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite (Brandenburg Gate)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (Brandenburg Gate)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Deluxe, Street View Unter den Linden)

Superior Room (Deluxe, Street View Unter den Linden) | Premium bedding, minibar, in-room safe, individually decorated

Superior Room (Deluxe, Street View Unter den Linden)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
  • 40 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite (Linden)

Premium bedding, minibar, in-room safe, individually decorated

Suite (Linden)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

The Ritz-Carlton, Berlin

Pool
Spa
Pet friendly
Free WiFi
9.6 out of 10, Exceptional, (1000)
The price is AED 1,255
AED 1,444 total
includes taxes & fees
29 Jan - 30 Jan
The Ritz-Carlton, Berlin

About the neighborhood

Map
Unter Den Linden 77, Berlin, BE, 10117

What's nearby

  • Brandenburg Gate - 3 min walk
  • Holocaust Memorial - 4 min walk
  • Reichstag Building - 6 min walk
  • Potsdamer Platz - 13 min walk
  • Museum Island - 17 min walk

Getting around

  • Brandenburger Gate Station - 1 min walk
  • Friedrichstraße Station - 10 min walk
  • Berlin (BER-Brandenburg) - 36 min drive

Restaurants

  • ‪Berlin Pavillon - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Café LebensArt - ‬2 min walk
  • ‪Lobby, Lounge & Bar im Hotel Adlon Kempinski - ‬1 min walk
  • ‪Steel Vintage Bikes GmbH - ‬6 min walk

About this property

Hotel Adlon Kempinski

Luxury eco-certified hotel near Brandenburg Gate
Located close to Madame Tussauds and Reichstag Building, Hotel Adlon Kempinski provides a poolside bar, a terrace, and shopping on site. Treat yourself to aromatherapy, a hot stone massage, or a manicure/pedicure at the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, light fare, and a Michelin star rated meal. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a coffee shop/cafe and a hair salon.
You'll also find perks like:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), an electric car charging station, and babysitting (surcharge)
  • An elevator, meeting rooms, and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 385 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with separate tubs/showers and free toiletries
  • HDTVs with premium channels
  • Separate sitting areas, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World and Historic Hotels of the World.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 45 per day)
  • Covered valet parking on site (EUR 45 per day)
  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 6 AM - 11 PM
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: EUR 61 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Brasserie Quarré
  • Lorenz Adlon Esszimmer
  • Lobby Lounge and Bar

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (5350 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic drinking straws
  • Reusable cups only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 22 to August 25:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 95 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 61 per person
  • Airport shuttle fee: EUR 270 per vehicle (one-way, maximum occupancy 7)
  • Covered self parking fee: EUR 45 per day
  • Covered valet parking fee: EUR 45 per day
  • Pet fee: EUR 95 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This hotel is rated 5 stars.

Property is also known as

Adlon Hotel
Adlon Hotel Kempinski
Adlon Kempinski
Adlon Kempinski Berlin
Adlon Kempinski Hotel
Hotel Adlon Kempinski
Hotel Adlon Kempinski Berlin
Hotel Kempinski Adlon
Kempinski Adlon
Kempinski Hotel Adlon
Hotel Adlon Kempinski Hotel
Hotel Adlon Kempinski Berlin
Hotel Adlon Kempinski Hotel Berlin

Frequently asked questions

Does Hotel Adlon Kempinski have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Hotel Adlon Kempinski?

As of 21 January 2025, prices found for a 1-night stay for 2 adults at Hotel Adlon Kempinski on 9 February 2025 start from $392.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Adlon Kempinski pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 95 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Adlon Kempinski?

Self parking is available for EUR 45 per day. Valet parking is available for EUR 45 per day.

What time is check-in at Hotel Adlon Kempinski?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Adlon Kempinski?

Check-out is at noon.

Does Hotel Adlon Kempinski provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–11 PM on request. A fee of EUR 270 per vehicle applies.

Where is Hotel Adlon Kempinski located?

This family-friendly Berlin hotel is located in the historical district, just steps from Madame Tussauds and Brandenburg Gate. Tiergarten Park and Historiale Berlin Museum are also within 10 minutes. Brandenburger Gate Station is only a 2-minute walk and Unter den Linden Station is 7 minutes.

Hotel Adlon Kempinski Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 817 out of 1003 reviews" "
Rating 8 - Good. 127 out of 1003 reviews" "
Rating 6 - Okay. 36 out of 1003 reviews" "
Rating 4 - Poor. 14 out of 1003 reviews" "
Rating 2 - Terrible. 9 out of 1003 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive, professional staff always available. Comfort and cleanliness throughout. Thoroughly enjoyable first stay but will be back soon.
Stayed 2 nights in Jan 2025

10/10 Excellent

Fabio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Berlin.
Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 5 star property with a great location. Near attractions and located on a main street (Linden) with numerous shops and restaurants. The hotel staff was very professional, helpful, and personable. Would highly recommend this property to anyone (tourist or business) visiting Berlin.
Stayed 8 nights in Dec 2024

10/10 Excellent

Thomas

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property right next to the Brandenburg Gate. Staff were very attentive and happy to help. Great place to stay in Berlin close to shops, Christmas market with good transport links. 10 minutes from main station.
Stayed 1 night in Dec 2024

10/10 Excellent

James Morrison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fabulous in every aspect. From the moment you enter until leaving. The staff are so eonderful. Michi and Stefan were exceptional people. They made us feel special. Too many staff to recollect but they were all very professional and very helpful. We love this hotel. We hope to be back.
Stayed 9 nights in Nov 2024

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool, hot tub and spa facility was gorgeous and very relaxing. The hotel was beautifully decorated for the holidays. Service at all levels was excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Fady

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Berlin
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Stayed 3 nights in Oct 2024

6/10 Okay

gabriel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was no vip treatment at all. Check in we had to wait till 2.38 to get room instead of 3 pm although we arrived at 11.15 am and we asked if possible to get room earlier. Upon arrival i asked to check out at 3 pm if possible was told they will put a note but i have to check the next day.the next day was told to check the day of departure and finally was told this was not possible. Didn’t see any vip treatment. Hotel is wonderful, personnel is experienced but it depends to whom you will have the luck to talk to. They are all very polite but some are quite tired and it shows. Especially at concierge where the head concierge is amazing , some others leave much to be desired.
Stayed 2 nights in Oct 2024

8/10 Good

vincent, Toronto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waiting in line for breakfast was ridiculous. Not five star if you had to wait for a table.
Stayed 3 nights in Oct 2024

10/10 Excellent

Agnes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I expected of a luxurious hotel. Highly recommended.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay at the Adlon Kempinski in Berlin, the hotel location is excellent, close to many attractions and the hotel staff were incredibly helpful, I would say without reservation this is the best hotel I've stayed at anywhere in the world, I highly recommend it and look forward to my next stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheryl

Stayed 3 nights in Sep 2024

10/10 Excellent

James, Clearwater

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Zeeba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . Loved the breakfast buffet . Very welcoming staff with easy check in and check out . Excellent concierge .
Stayed 3 nights in Sep 2024

10/10 Excellent

talal

Stayed 1 night in Sep 2024

10/10 Excellent

Valeriy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adlon Kempinski is one of this rare places that are still providing unique and personalized luxury experience in hospitality industry. Everything is simply perfect. We moved from Berlin to Vienna (Ritz Carlton) and you could not even start to compare Ritz Carlton to Adlon Kempinski. It’s like moving from luxury hotel environment to Holiday Inn. Adlon Kempinski is exceptional in every category - room, services, dinning, staff. We are very grateful for unique experience, Thank you!
Stayed 4 nights in Aug 2024

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Adlon is wonderfully located and a first class hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in a wonderful location right by the Brandenburg gates
Stayed 3 nights in Aug 2024

10/10 Excellent

inderdip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and service
Stayed 2 nights in Aug 2024

6/10 Okay

Geoffrey

Traveled with partner
Liked: Cleanliness, amenities
The property needs a guest room renovation. Our room had a very worn chair with black wear marks on the arms. The shower, with the door closed, flooded the bathroom floor, every time you showered. The room controls were only in German. As the premier hotel in Berlin with a famous reputation that gets lots of international guests, I would’ve expected the switches to have symbols understood by someone who doesn’t speak German. The thermostat was locked to a maximum 22 degrees. The staff were very friendly but service was spotty. The front desk forgot to give the Bellman our luggage tags so we had to phone for our luggage on arrival. The service in the brasserie was generally poor although the staff were always very friendly. We had to flag down staff to have orders taken and pay in the end. The person delivering the starters didn’t know who had what, and when the main courses arrived one was not ours, and the second one was not prepared as requested. We assume that the person picked up the wrong order in the kitchen because they corrected the issue quickly. The staff were either under trained or the restaurant understaffed. The person checking us out was very responsive and took note of what I had to say after she asked about our stay. She was the most interested staff member. If there had only been one thing, I would not say anything, but the combination of issues, albeit none of them large, is concerning given the Adlon’s reputation. Disappointing stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, it was wonderful and enhanced our trip! I can't wait to go back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Forrest

Stayed 1 night in Aug 2024

10/10 Excellent

Esteban

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Aug 2024

8/10 Good

Xiaolong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist forgot to pass down our room number to the bellhop. The room phone was also not working, so after waiting for an hour, I had to go down to look for our luggage. 2nd day morning, I found my phone was not charged because the outlet was not working (hence the room phone). The staff were helpful and fixed the issue quickly. But two incidents in a row are not what I expected from a kempinski.
Stayed 2 nights in Jul 2024