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Starhotels Cristallo Palace

4.0 star property
Family-friendly hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Starhotels Cristallo Palace

Single Room | Premium bedding, minibar, in-room safe, desk
Front of property
Aerial view
Reception
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking available
The current price is AED 351
AED 426 total
includes taxes & fees
21 Apr - 22 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Bidet
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Bidet
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

About the neighborhood

Map
Via Betty Ambiveri 35, Bergamo, BG, 24126

What's nearby

  • Humanitas Gavazzeni Hospital - 13 min walk - 1.1 km
  • Papa Giovanni XXIII Hospital - 4 min drive - 3.9 km
  • Gewiss Stadium - 5 min drive - 4.3 km
  • Piazza Vecchia - 6 min drive - 4.8 km
  • University of Bergamo - 7 min drive - 5.9 km

Getting around

  • Bergamo Station - 17 min walk
  • Bergamo Orio al Serio Airport (BGY) - 5 min drive

Restaurants

  • ‪Circolino Basso - ‬7 min walk
  • ‪Mexicali - ‬13 min walk
  • ‪Fantabosco - ‬5 min walk
  • ‪Ristorante Pasta & Basta - ‬7 min walk
  • ‪La Kantuta - ‬8 min walk

About this property

Starhotels Cristallo Palace

Upscale family-friendly hotel near the airport
Dry cleaning/laundry services, car rentals on site, and a bar are just a few of the amenities provided at Starhotels Cristallo Palace. The on-site restaurant, Antica Perosa, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a business center.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Express check-out, babysitting (surcharge), and a reception hall
  • Smoke-free premises, a porter/bellhop, and tour/ticket assistance
Room features
All 90 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • TVs with satellite channels
  • Childcare services, daily housekeeping, and desks

Languages

English, Italian, Spanish

Similar properties

Front of property - evening/night

Hotel Excelsior San Marco

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,141 reviews
The price is AED 457
AED 543 total
includes taxes & fees
6 Apr - 7 Apr
Hotel Excelsior San Marco

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Antica Perosa

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per stay

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Airport shuttle fee: EUR 35 per vehicle
  • Self parking fee: EUR 14 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT016024A1FEWEEBSZ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Palace
Starhotels Cristallo Palace
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Hotel Bergamo
Starhotels Cristallo Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel Bergamo

Frequently asked questions

Is Starhotels Cristallo Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Starhotels Cristallo Palace?

As of 30 March 2025, prices found for a 1-night stay for 2 adults at Starhotels Cristallo Palace on 29 April 2025 start from $128.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Starhotels Cristallo Palace?

Self parking is available for EUR 14 per day.

What time is check-in at Starhotels Cristallo Palace?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Starhotels Cristallo Palace?

Check-out is at noon.

Does Starhotels Cristallo Palace provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 35 per vehicle applies.

Where is Starhotels Cristallo Palace located?

This family-friendly Bergamo hotel is located near the airport, within 1 mi (2 km) of Humanitas Gavazzeni Hospital, Via XX Settembre, and Piazza Pontida. Chiesa di San Bernardino and Centro Congressi Giovanni XXIII are also within 1 mi (2 km). Bergamo Station is 17 minutes by foot.

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Starhotels Cristallo Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 227 out of 638 reviews
Rating 8 - Good. 304 out of 638 reviews
Rating 6 - Okay. 76 out of 638 reviews
Rating 4 - Poor. 21 out of 638 reviews
Rating 2 - Terrible. 10 out of 638 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Guruprasad

Great location, good room conditions and most polite and helpful staff. Highly recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price
Stayed 1 night in Aug 2024

10/10 Excellent

Onat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great staff & clean rooms
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice hotel for a quick stopover and an easy walk to the train station.
Stayed 1 night in Mar 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
staff was helpful and friendly
Stayed 1 night in Jun 2023

8/10 Good

Harpriet

Liked: Cleanliness, staff & service
Only stayed one night, nice hotel very comfy bed slept well. Would have been nice if they had fresh milk in the rooms.
Stayed 1 night in Dec 2023

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average for Starhotels
Near airport. Not the best Starhotels hotel i have been to. Room was OK. Reception staff were great Gym is terrible
Stayed 2 nights in Jun 2024

8/10 Good

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities
Old hotel but correct and clean. Elevators small for the size of the hotel. Friendly and discreet service.
Stayed 1 night in Apr 2024

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Group travel
Staff were very good. We were a party of 65 people and everything went smoothly. Manageress was most helpful in dealing with such a large group. All rooms sorted before we arrived and only charged for the breakfasts consumed. Would use Star hotels again.
Stayed 2 nights in May 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service
Camera rumorosa
Stayed 2 nights in Jun 2024

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for transfer to the airport and late arrivals. The kettke in the room was not working
Stayed 1 night in Jul 2024

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bergame
they forgot my wake-up call. front desk staff was otherwise happening.
Stayed 1 night in Apr 2024

8/10 Good

M Zahid

Liked: Cleanliness, property conditions & facilities
Business Trip to Bergamo
The hotel is a bit far from main station, approx. 15-20 min walk (more than 1 km). If you have to use very often the train then you must book some other hotel as taxi is a bit too much expensive here. If you wish to see orio center then hotel near to airport is recommended
Stayed 4 nights in Nov 2022

10/10 Excellent

Danyel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an okay stay so will book again.
Stayed in room 723 which was a good spacious room. Advantage of this one is there was a bath AND a shower. The shower is a bit small so showered in the bathtub, normally not liked by me but was okay for now. Walls are thin so when the neighbour is having a cold, you will hear him. Price is reasonable for what you are getting. Breakfast is very nice.
Stayed 3 nights in Jan 2023

8/10 Good

Anders W

Liked: Cleanliness, property conditions & facilities, room comfort
No transfer
It said in the add that there should be transfer to the airport and that’s why we choose the hotel, but there weren’t.
Stayed 1 night in Jun 2024

8/10 Good

Danyel

Liked: Cleanliness, staff & service
Okay stay but.....
Hotel was okay, friendly people and beds were quite good. Bathroom outdated, small shower with a handle from the middle ages. Main issue was the thin walls between my bathroom and the bathroom of my colleague. She could hear everything which really don't like.
Stayed 2 nights in Nov 2022

6/10 Okay

Vanya

Stayed 1 night in Mar 2025

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel. Von außen vielleicht nicht mehr so schick aber wir hatten wirklich 2 schöne Zimmer. Personal super freundlich. Hätten erst um 15 Uhr rein gedurft waren aber schon um 10 da gar kein Problem. Zu Fuß erreichbar vom Flughafen und auch so kann man direkt los laufen und Bergamo erkunden.
Stayed 1 night in Jan 2025

10/10 Excellent

Milan

Stayed 1 night in Dec 2024

8/10 Good

kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Vecchio stile
Hotel un po’ datato, italiano vecchio stile. Ottimo per viaggi di lavoro e partenze/arrivi da Orio.
Stayed 1 night in Oct 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 3 nights in May 2024