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Hotel Excelsior San Marco

4.0 star property
Adults-only Bergamo hotel in Citta Bassa with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Excelsior San Marco

Front of property - evening/night
View from property
Lunch and dinner served, international cuisine
Fitness facility
Down comforters, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Restaurant
  • Bar
    Bar
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Room service
    Room service
The price is AED 340
AED 411 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Single Room

Standard Single Room | Down comforters, minibar, in-room safe, desk

Standard Single Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Bidet
Hair dryer
Private bathroom
Rainfall showerhead
Minibar
  • 14.9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Single Room

Down comforters, minibar, in-room safe, desk

Deluxe Single Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Bidet
Hair dryer
Rainfall showerhead
Bathrobes
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Twin Room

Down comforters, minibar, in-room safe, desk

Superior Twin Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Bidet
Hair dryer
Rainfall showerhead
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Down comforters, minibar, in-room safe, desk

Standard Twin Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Bidet
Hair dryer
Private bathroom
Rainfall showerhead
Minibar
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | Living room | 30-inch flat-screen TV with digital channels

Suite

Highlights

Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Down duvet
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 37.0 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Down comforters, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Rainfall showerhead
Bathrobes
Bidet
Jetted bathtub
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Room amenity

Deluxe Twin Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Rainfall showerhead
Bathrobes
Bidet
Jetted bathtub
  • 19 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Down comforters, minibar, in-room safe, desk

Standard Double Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Bidet
Hair dryer
Private bathroom
Rainfall showerhead
Minibar
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Down comforters, minibar, in-room safe, desk

Superior Double Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Bidet
Hair dryer
Rainfall showerhead
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

Superior Single Room | Down comforters, minibar, in-room safe, desk

Superior Single Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Bidet
Hair dryer
Rainfall showerhead
Bathrobes
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Room selected at Check-In

Room selected at Check-In | Down comforters, minibar, in-room safe, desk

Room selected at Check-In

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Bidet
Hair dryer
Rainfall showerhead
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double Room

Business Double Room | Down comforters, minibar, in-room safe, desk

Business Double Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Bidet
Hair dryer
Private bathroom
Rainfall showerhead
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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Free WiFi
Restaurant
8.8 out of 10, Excellent, (742)
The price is AED 397
AED 468 total
includes taxes & fees
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About the neighborhood

Map
Piazzale della Repubblica 6, Bergamo, BG, 24122

What's nearby

  • Via XX Settembre - 8 min walk - 0.7 km
  • Basilica di Santa Maria Maggiore - 15 min walk - 1.3 km
  • Piazza Vecchia - 16 min walk - 1.4 km
  • University of Bergamo - 17 min walk - 1.5 km
  • Humanitas Gavazzeni Hospital - 20 min walk - 1.7 km

Getting around

  • Bergamo Alta Funicular - 5 min walk
  • Bergamo Orio al Serio Airport (BGY) - 9 min drive

Restaurants

  • ‪Balzer - ‬6 min walk
  • ‪Le Iris - ‬3 min walk
  • ‪Bobino Bar & Restaurant - ‬3 min walk
  • ‪Ristorante OKAI - ‬5 min walk
  • ‪A.I. Giardini - ‬1 min walk

About this property

Hotel Excelsior San Marco

Upscale hotel located in Citta Bassa
A free breakfast buffet, an adjacent golf course, and a bar are just a few of the amenities provided at Hotel Excelsior San Marco. The on-site international cuisine restaurant, Roof Garden Restaurant, offers lunch and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Self parking (surcharge), smoke-free premises, and wedding services
  • Multilingual staff, luggage storage, and a front-desk safe
  • An elevator, a 24-hour front desk, and concierge services
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 155 rooms include amenities such as free WiFi and safes, as well as minibars and free bottled water.
Other conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • 30-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 25 per night)
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Roof Garden Restaurant

Things to do

  • Fitness center

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (2153 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to January 12:
  • Dining venue(s)
The property will be renovating from November 1 2023 to December 29 2024 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for EUR 50.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Property Registration Number 016024-ALB-00005

We should mention

All guests must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excelsior San Marco
Excelsior San Marco Bergamo
Excelsior San Marco Hotel
Hotel Excelsior San Marco
Hotel Excelsior San Marco Bergamo
Hotel San Marco
San Marco Excelsior
Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel
Hotel Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel Bergamo

Frequently asked questions

Is Hotel Excelsior San Marco pet-friendly?

Yes, Hotel Excelsior San Marco allows cats and dogs (limit 1 total) with a maximum weight of up to 10 lbs per pet.

How much is parking at Hotel Excelsior San Marco?

Self parking is available for EUR 25 per night.

What time is check-in at Hotel Excelsior San Marco?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Excelsior San Marco?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Excelsior San Marco located?

Located in Citta Bassa, this golf hotel is within a 10-minute walk of Matris Domini Monastery, Cantoniera della Presolana, and Piazza Matteotti. Largo Porta Nuova and Via XX Settembre are also within 10 minutes. Bergamo Alta Funicular is 5 minutes by foot and Bergamo Station is 14 minutes.

Hotel Excelsior San Marco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 1011 reviews" "
Rating 8 - Good. 332 out of 1011 reviews" "
Rating 6 - Okay. 65 out of 1011 reviews" "
Rating 4 - Poor. 16 out of 1011 reviews" "
Rating 2 - Terrible. 2 out of 1011 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Enrique, Knoxville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Vincenzo, Doha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, practical rooms which were cleaned daily. Would highly recommend.
Stayed 3 nights in Nov 2024

8/10 Good

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities
Que esta muy cerca de la ciudad amurallada
Stayed 1 night in Oct 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

DRAMOS

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the bathroom!!! Room was spacious, quiet, had everything you need
Stayed 3 nights in Oct 2024

6/10 Okay

Anthony

Liked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Riki

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No drinking water available in rooms or lobby. :( Rooms are tiny. Parking is expensive
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first visit to Bergamo but it won’t be our last. The hotel is a five minute walk to the funicular for the old city which is stunning. We were fortunate with the weather but the views from Rocca (off the tourist route a bit) are wonderful. Hotel breakfast first class, excellent, helpful staff and clean facilities. We loved it.
Stayed 2 nights in Sep 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Sep 2024

6/10 Okay

Samantha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a 4 star hotel. And NOT Adult Only, as advertised on British booking sites. The hotel is currently under refurbishment and we requested a twin room, we were in an older room which was very dated but preference was twin room over a newer room with a double so we were fine with this. When we arrived to our room, the chair fabric was torn and there was an iron burn mark on the carpet. There was an adjoining door and we could hear the people next door arguing and going to the toilet. At breakfast we realised it was indeed family friendly. One of us were bitten by a suspected poisonous spider in bed, three bites which resulted in a trip to the pharmacy, some antibiotic cream, and a second trip to the GP for more medication when we got home. Hotel staff apologised but because we were leaving the same day they weren't too concerned. Said they would fumigate for the next person. Reception staff friendly enough, bar staff super kind & the breakfast was good, although not as peaceful as we’d have liked! Good location to walk to / get the feniculore to the Citta Alta but a 15/20min walk from the atmosphere of the Citta Bassa. View from the room made the trip, despite us being the only balcony on the 7th floor without chairs to enjoy it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Francisco Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. They even provided an upgrade for a renovated room, which was really comfortable, technological, and cozy. Really close to Città Alta.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas, Cherry Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a good location. 15 minute walk from train station. Close to a lot of good restaurants. Staff are great. Breakfast was included. Room air conditioning could have been colder/better.
Stayed 2 nights in Aug 2024

8/10 Good

Vera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, excellent location - central, but not on the super loud road. Could do with more toiletries and better hair dryer in the hot weather. Would appreciate a bit of control from staff over tables at breakfast, as for bigger groups there isn't always enough big tables- they are taken by 2 people. Breakfast itself is fine. Parking small, but they take your car to garage and drive it back whenever you need, so no issues.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anne-Grete

Liked: Amenities
Beautiful hotel, great location. My only complaint is the price of parking which cost me 60 euros for two nights. Far too much, and the most expensive I have ever paid.
Stayed 2 nights in Aug 2024

10/10 Excellent

G

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - close to both the Old Town and beautiful central new town.
Stayed 6 nights in Aug 2024

8/10 Good

Helena

Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant excellent
Restaurant food and service was excellent. Room was apparently an upgrade, if so it was disappointing. Breakfast was chaotic.
Stayed 1 night in Aug 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, comfy bed
We spent one night at this hotel at the end of our holiday that took us to a couple of places throughout Northern Italy. Nice hotel, convenient location for exploring both Bergamo old town and new town. The room's aesthetic was maybe a bit dated, but was well maintained. Bed was comfortable, room was clean and the air conditioning worked well. Bus to airport stops not far from the hotel, and about a 15 minute walk to the train station. Staff were friendly and helpful. Breakfast had a decent selection Would certainly stay here again if we return to Bergamo.
Stayed 1 night in Aug 2024