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"They didnt have an overnight concierge which was inconvenient when we arrived late at night so we ended up staying at anothre hotel next to them. The following day, the front desk was accomodating. They refunded us for the first night, and was able to check in smoothly."

"It was good. The door where you hang you coats was broken and I struggled to open it. However, the bed was comfortable to sleep in and breakfast and dinner was delicious."

"The staff was no friendly in the front desk specially the 2 ladies "

"We have to walk @night to get there"

"This was the best stay in our whole journey. The room was superb. The receptionist was very informative. Check in was smooth. Very close to the main station. "

"We stayed there for Christmas Day, staffs were very friendly and rooms are clean, suggest this place"

"Great place to stay in downtown Trier. Convenient to everything."

"Lovely stay"

"Very convenient since it’s near the train station and bus stop. Had a great time staying at this hotel. The staff is helpful, warm and friendly. "