6/10 Okay
Kathleen
Traveled with partner
3 February 2025
Disliked: Staff & service
The room was lovely and the view was spectacular. However, I had messaged the hotel to say that I was arriving on the last ferry which is after reception hours and was told not to worry that someone would be there to check me in. I messaged them particularly because of reviews I had read. Yet when we arrived, reception was dark. We called and knocked for 30 minutes before a bystander took my husband around the back to find the manager. When we got to the room there was no toilet paper and the bathroom was flooded. They were responsive to my call regarding the bathroom. Breakfast Sunday was late in getting started, but we were allowed to check out at noon, which was helpful as we had to go outside the hotel to find breakfast. My husband did love the room, but I am having a hard time getting over the initial negative impression. It is a shame really as it has so much potential.
Kathleen
Stayed 2 nights in Jan 2025