10/10 Excellent
Parker H., Pine City, NY
1 October 2024
Liked: Cleanliness
Wonderful Mountain Retreat
We enjoyed staying at Gretchen's beautiful, quiet, cozy chalet, which was clean and roomy and stocked well with towels, toiletries etc. We enjoyed the chalet's gorgeous large window views in the living room. The home housed a media projector and a large screen, which served as a television. Thankfully, my son has technical skills and set this up for us. We appreciated the welcome board message that greeted our family and the very nice welcome gift for us, chocolate and a Shenandoah handbag! Gretchen is also very responsive to guest needs, kind, and patient. She works out arising issues in a fair and understanding manner as well. For instance, we had to cancel and reschedule our initial visit due to a medical cause and Gretchen assisted with the switch without questions or complaints. Furthermore, when my husband accidentally broke the coffee pot at the Chalet, Gretchen kindly accepted our apologies. Gretchen is an exemplary host! I believe that others will appreciate her as they stay at her wonderful restful Chalet.
Parker H.
Stayed 3 nights in Sep 2024