4/10 Poor
Brian
Traveled with partner
17 December 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in staff was rude and not helpful. When asked why the pool and spa were closed no explanation was given, just told us he'd be happy to cancel our room. He seemed put out that he'd had to wait on us. He was certainly a jerk. Come to find out the pool was being renovated. How hard is that to tell someone. Very unprofessional. The room was not very clean with stains on the carpet. Thre was hair on the toilet and in the shower. Nothing like having to clean your room before you can enjoy it. Breakfast was average and hot with enough choices to satisfy. The breakfast staff was polite and helpful and kept the food full. Our overall experience was below average and needless to say we will never stay at this property ever again. With many hotel options within 1 mile, there are much better and comparably priced places to stay. Do yourself a favor and find something different than Comfort Suites on Walnut in Rogets Ar.
Brian
Stayed 3 nights in Dec 2024