The guy behind the counter, at night, announced three times, out loud, my room number before handing me my keys. Which one of them doesn't work. We could perfectly hear everything that was going on with the guy next to us. The pad lock, in back DOES NOT even work. It got so hot in our room that we had to turn the ac on. When we did that, all we could smell was bleach and whatever else was in there. I want my money back!