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"Very comfortable bed in a room with stunning views over the lake in Kandy. Only downside was no lift, but staff were very helpful getting the bags up to the room. Will stay there again if I’m back in Kandy."

"The Grand Serendib was a wonderful stay. The staff were extremely helpful and even helped with things like printing train tickets, they also made sure our special occasion felt even more special. Thank you very much to the entire team. "

"Prabhavi and Dinesh were very accommodating. Clean room and great service. Beautiful hotel"

"This was a great stay! Comfortable and clean rooms. We loved the buffet breakfast, the hoppers were amazing! "

"I have enjoyed my stay. Nice View from the balcony. Spacious and clean room. liked the pool as well. I wished they have Hala food."

"Although our first night was spoiled because our room was booked next to a married family and friends whom talked/laughed and were very loud and obnoxious between 3:30am until 8am despite staff asking them to keep it quiet in the early hours. However, as soon as staff became aware of the problem they jumped on it and tried their best to help us. The manager apologized and was very kind and friendly. Also they brought us breakfast in-room so we could sleep in due to loss of hours. Also because we missed dinner as we came back after midnight after our outing, the manager arranged for us to have sandwiches and fruit, coffee and juice waiting for us in the room. On our last day because we were checking out early, they packed us breakfast for our journey out. Views are beautiful from the room. It takes about 20-25 minutes by car from town to the hotel through windy but beautiful local mountain road. Got some great sunrise photos. Everything we ate was delicious. Thank you Fox Resorts!"

"Lovely hotel for a night in Kandy. Staff was friendly and attentive. The chef was excellent! "

"It is very nice hotel, the view is pretty, but the staff are not trained at all, their is poor. The food is okay, heavy in the SriLankan food. I love the chef very helpful, excellent English, and pleasant. unfortunately I forgot his name. "

"I loved the service, very colonial, staff are pleasant and helpful, food is excellent. I love the manager Ms. Kalahari, she is very helpful, pleasant and very professional. I will go back to this hotel. "