Mama Shelter Belgrade

4.5 star property
Luxury Belgrade hotel in Stari Grad with a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mama Shelter Belgrade

Exterior
Exterior
Exterior
Rooftop terrace
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Gym
  • Room service
The price is AED 382
AED 430 total
includes taxes & fees
26 Jan - 27 January 2025

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About the neighborhood

Map
Kneza Mihaila 54A, Belgrade, 11000

What's nearby

  • Knez Mihailova Street - 1 min walk - 0.1 km
  • Kalemegdan Citadel - 7 min walk - 0.7 km
  • Republic Square - 8 min walk - 0.7 km
  • Nikola Tesla Museum - 3 min drive - 2.5 km
  • Church of Saint Sava - 4 min drive - 3.1 km

Getting around

  • Belgrade Dunav Station - 11 min drive
  • Nikola Tesla Airport (BEG) - 31 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Boutique № 2 - ‬1 min walk
  • ‪Kafeterija | Magazin 1907 - ‬1 min walk
  • ‪Harat's Pub Belgrade - ‬1 min walk
  • ‪Snežana - ‬1 min walk

About this property

Mama Shelter Belgrade

Luxury hotel near Knez Mihailova Street
Located close to Kalemegdan Citadel and National Museum, Mama Shelter Belgrade provides a rooftop terrace, a shopping mall on site, and a bar. The on-site international cuisine restaurant, Mama Restaurant, offers breakfast, brunch, lunch, and dinner. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), multilingual staff, and a gift shop
  • Free newspapers, tour/ticket assistance, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 125 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Heating and fans
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and showers
  • 43-inch Smart TVs with premium channels
  • Separate sitting areas, daily housekeeping, and desks

Languages

English, French, German, Italian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (EUR 30 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7 AM–11 AM on weekends: EUR 15 for adults and EUR 8 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Mama Restaurant
  • Mama Bar

Things to do

  • 24-hour fitness center
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (2917 square feet)
  • Meeting rooms - 4

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Fan
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch Smart TV
  • Premium channels

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: EUR 39
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 132 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per day
Cribs (infant beds) are available for EUR 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 40 per day
  • A tax is imposed by the city: EUR 1.37 per person, per night for adults; EUR 0.68 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 3)
  • Secured self parking fee: EUR 30 per day
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 39 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers portable visual emergency devices on request at check-in.

We should mention

This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Frequently asked questions

Is Mama Shelter Belgrade pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 132 lbs per pet. There's a fee of EUR 25 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Mama Shelter Belgrade?

Self parking is available for EUR 30 per day.

What time is check-in at Mama Shelter Belgrade?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of EUR 39 (subject to availability).

What time is check-out at Mama Shelter Belgrade?

Check-out is at noon.

Does Mama Shelter Belgrade provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per vehicle applies.

Where is Mama Shelter Belgrade located?

Located in Stari Grad, this luxury hotel is within a 10-minute walk of Knez Mihailova Street, Kalemegdan Citadel, and Republic Square. National Museum and Nikola Tesla Museum are also within 2 mi (3 km).

Mama Shelter Belgrade Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 267 out of 393 reviews" "
Rating 8 - Good. 90 out of 393 reviews" "
Rating 6 - Okay. 22 out of 393 reviews" "
Rating 4 - Poor. 6 out of 393 reviews" "
Rating 2 - Terrible. 8 out of 393 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Danica

Traveled with partner
The location is amazing, walking distance to sites shopping and restaurants . Cool decor and vibe . The last day of our 7 day stay we got our room finally properly cleaned. The comforter was unusually warm and the temperature control didnt seem to work .
Stayed 7 nights in Nov 2024

10/10 Excellent

Aren

Stayed 3 nights in Sep 2024

8/10 Good

Joellen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ilija, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality
Stayed 13 nights in Sep 2024

10/10 Excellent

Stefan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, rooftop bar, breakfast buffet. Kind and helpful staff. Strongly recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

Amelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time at Mama Shelter Belgrade, would definitely stay again. Helpful and friendly staff, fun vibe and perfect location.
Stayed 1 night in Jul 2024

10/10 Excellent

Dmitriy, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

10/10 Excellent

Dmitriy, Oxford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem in the city! Perfect location, large rooms - clean and very quiet - attentive staff and excellent amenities. Delicious breakfast with good collection of authentic Serbian dishes. The restaurant is superb - we dined in it 4 times and everything was a hit! I will stay there again in a heartbeat. Zero cons, only pros.
Stayed 11 nights in Jun 2024

6/10 Okay

Moshe, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff. Shower kept flooding the bathroom floor, and there was music noise from the venue below (we were in the park side annex of the hotel). This is a 5-year-old hotel and there were no USB sockets whatsoever in the room!
Stayed 7 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location. The room was beautiful and we had a fantastic view. The staff at reception were friendly and helpful. The bar has a great atmosphere and view.
Stayed 3 nights in Jun 2024

10/10 Excellent

Edvard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop bar, booked toors started right in front of the hotel
Stayed 3 nights in May 2024

8/10 Good

Nikola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walkability
Stayed 1 night in May 2024

10/10 Excellent

anat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
At best a 3 star
Hotel is definitely not a four star due to lack of cleanliness. At best a 3 star due to the location and young hip friendly staff. Cleaning staff didnt even bother to clean or remove our trash until we complained the next days. Bathroom had no instructions on whaat is their towel policy and lack of shampoos and shower gels, they infact gave a soap bar. Moreover, we found blood stains on the floor. Wont recommend for kids or toddlers.
Stayed 5 nights in Apr 2024

10/10 Excellent

Valeria, san marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! I'll definitely come back. Best location, great breakfast, nice comfy bed and the staff is trully professional. There is everything you need in one building. Also, I enjoyed walking around the Kalemegdan area. Definitely, it was a great choice for me!
Stayed 9 nights in Mar 2024

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice rooms with nice towels, sheets and pillows. Very good breakfast
Stayed 4 nights in Jan 2024

10/10 Excellent

Eszter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 1 night in Dec 2023

10/10 Excellent

mihailo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel. The location is great. The dining options as well as the breakfast buffet are excellent. The hotel is situated on top of a very modern shopping center with high end stores. It also includes a grocery store, pharmacy, and a Starbucks. Mama Shelter has a very hip and sexy vibe in its interior design and excellent soundtrack that plays throughout the common areas. The stylish rooms are perfectly clean and comfortable with showers that are like a spa experience. Lastly, the staff was beyond fantastic!! They were very friendly, helpful, and professional; especially Jovanka and Radica at the front desk. This was my third time at Mama Shelter. I honestly can’t think of any reasonable criticism. I very much look forward to my next stay at this hotel.
Stayed 7 nights in Nov 2023

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurants and bars that were walkable
Stayed 4 nights in Sep 2023

10/10 Excellent

Anastasiia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very welcoming front desk staff and delicious breakfast. They made sure to accommodate my requests on a short notice. Thank you!
Stayed 3 nights in Sep 2023

8/10 Good

Ms Nastasja

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Amreen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mama shelter is a great and centrally located place to stay. Great amenities including breakfast and gym. The rooftop bar was a vibe as well. Highly recommend!
Stayed 1 night in Aug 2023

8/10 Good

Arianne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely atmosphere. Room is missing a better closet as well as a better selection of bathroom supplies & toiletries. Other than that, had a great stay. Hotel staff is very friendly and helpful.
Stayed 3 nights in Aug 2023

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mama Shelter Belgrade
Lovely hotel. Really friendly staff. Great bar and food. Room, clean comfy and quiet. My only small complaint would be that the bathroom towels supplied are a quite scratchy. Maybe they need updating or renewing. Other than that, all good!
Stayed 4 nights in Aug 2023