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"The setting and services."

"The hotel was great! Staff were incredibly helpful and friendly- lovely atmosphere and will definitely be back. Well above and beyond with the service!"

"Property grounds was beyond beautiful and staff was so welcoming!!! Would most definitely stay here again!!!"

"Hotel provides best amenities"

"This Hotel is exactly like the pictures on the website - a rare quality. What the pictures don’t tell you is how nice, helpful and friendly the staff are. For me the location couldn’t have been better, I could to walk to everywhere I wanted to go, Monkey forest, temples and rice fields. Well done"

"Please add more flexibility with shuttle van service to Ubud. Please add information up front for excursions that you can customize trips."

"This is a beautiful resort. The staff is very accommodating and friendly."

"A wonderful experience. We came during low season so it was very quiet. The cost is s western but to be expected. Elephants seem to be well cared for!"

"I had a great experience at the hotel. They have lot of dining options and a shuttle available to go to Ubud City. On my last day I had a negative experience with breakfast. I had explained about the egg allergy. They brought meal with egg. They took it back and removed the egg from my plate. I kindly explained that they need to remove the areas that there were bits of egg. They took it back and did the same thing again. I gave up and ate a bit of my breakfast and lost my interest in eating. This would be my biggest concern that they would need to make a new meal if my allergy was serious. Overall my stay was great. "