Located close to Europe Square and Batumi University, Hotel Intourist Palace Batumi provides a free daily manager's reception, a terrace, and a garden. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a hair salon and laundry facilities.
Other perks include:
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and meeting rooms
A 24-hour front desk, an elevator, and a front-desk safe
A reception hall and luggage storage
Room features
All 139 rooms include comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
Designer toiletries, tubs or showers, and hair dryers
LED TVs with satellite channels
Balconies, electric kettles, and heating
Languages
English, Georgian, Russian, Turkish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (USD 2 per day)
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Area shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee daily 7 AM–11 AM: USD 12 for adults and USD 5 for children
3 restaurants
1 bar
Free daily reception
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
Elevator
Front-desk safe
Reception hall
Guest services
24-hour front desk
Daily housekeeping
Hair salon
Laundry facilities
Luggage storage
Business services
Business center
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator
In-room accessibility
Low-height counter and sink
Raised toilet seat
Wheelchair-accessible path of travel
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Heating (climate-controlled)
Bathroom
Bathrobes
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Entertainment
LED TV
Satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Outdoor space
Balcony
More
Desk
Free newspapers (weekdays)
Iron/ironing board (on request)
Phone
Safe
Slippers
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
Children's pool
Fitness facility
Full-service spa
Health club
Hot springs
Indoor pool
Outdoor pool
Public bath
Sauna
Spa tub
The following facilities are closed on Wednesday and Thursday:
Children's pool
Fitness facility
Full-service spa
Health club
Hot springs
Indoor pool
Outdoor pool
Public bath
Sauna
Spa tub
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 90.0 per day
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately USD 12 for adults and USD 5 for children
Airport shuttle fee: USD 10 per vehicle (one-way)
Airport shuttle fee per child: USD 2 (one-way), (up to 12 years old)
Nearby parking fee: USD 2 per day
Housekeeping is available for an additional fee
Rollaway bed fee: USD 90.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Property is also known as
Intourist Palace Batumi Hotel
Intourist Palace Hotel
Intourist Palace
Intourist Batumi Hotel Casino
Intourist Hotel Casino
Intourist Batumi Casino
Intourist Casino
Intourist Palace Batumi
Intourist Batumi Hotel Casino
Intourist Palace Batumi Batumi
Hotel Intourist Palace Batumi Hotel
Hotel Intourist Palace Batumi Batumi
Hotel Intourist Palace Batumi Hotel Batumi
Frequently asked questions
Is Hotel Intourist Palace Batumi pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Intourist Palace Batumi?
Check-in start time: 2 PM; Check-in end time: midnight.
What time is check-out at Hotel Intourist Palace Batumi?
Check-out is at noon.
Does Hotel Intourist Palace Batumi provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 10 per vehicle applies.
Where is Hotel Intourist Palace Batumi located?
Located in Old Boulevard, this luxury hotel is within a 5-minute walk of Batumi Beach and Europe Square. Batumi University and Argo Cable Car are also within 15 minutes.
Hotel Intourist Palace Batumi Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I can't believe this is a five star hotel as stated in the hotels.com info. There is no restaurant, coffee shop, room service, or swimming pool. When I complained to him, the receptionist told me to tell the company from which I booked. The hotel has nothing but an excellent location and a good breakfast
Неплохая тихая гостиница. Старенькая. Первое это запах плесени . Но это можно решить хотябы повесив в вестибюле автоматические дезодоранты для воздуха. В комнатах не плохо. Белье чистое. Матрасы на кроватях не плохие Поменяют тебе если попросишь. В ванной комнате можно поменять принадлежности для туалета. Все ржавое:ершик для унитаза корзина для мусора. Скоро сезон туристов начинается. Надо подсуетиться. В общем на слабую четверочку потянет. Удачи вам. И примите к сведению. Вы только выиграете. Удачи!
I booked for 4 nights and rooms, but regarding to low standers I spent one night, up to now they didn't refund my money
even Expedia fail me to reposition my staying or refund the amount
Poor hotel, deserves proper renovation. It used to be 5* once upon a time. Poor breakfast offered (low quality food). Swimming pool OK, not very much clean. Restaurant near swimming pool had a nice food and good size portions.
Branimir
Stayed 4 nights in Jul 2021
4/10 Poor
Branimir
1 August 2021
Disliked: Property conditions & facilities
Batumi stay
Hotel is in a terrible condition. We learned upon check in that it was used during second wave of COVID-19 as government sponsored quarantine hotel for Georgian nationals returning to the country. It is still adverted as 5*, but it is actually 2/3*. We have also learned that hotel will be closed in September for general renovation. Breakfast offer was very poor, served by people who speak only Georgian (some of them Turkish language), no english, no russian. They would grab what you wish from self service table and give you on the plate (COVID19 measures) however nowhere was written what is on offer. There is a swimming pool in the hotel. Beach is far (more than 500 m walk). There is SPA in the hotel, however we didn't use it. There were no international TV channels offered (only Georgian and Turkish).
This was the worst experience I have ever had with a hotel, from the customer service, to false marketing about the pools being operational, to horrible maintenance to poor communication skills....the list goes on. I would avoid this place at all costs.
Sami
Stayed 1 night in Jun 2021
2/10 Terrible
Verified traveler
Business traveler
13 February 2021
Disliked: Property conditions & facilities
My first story.
I am a active online buyer but I probably had written only half a dozen reviews online but this hotel requires a speciak treatment.
First of all as I learned from locals in Batumi this hotel had been used as quarantine hotel for covid patients.
When I first arrive there there was only a receptionist and a couple of guys I don't know with what occupancy. I waited to be checked in since there was confusing times in the hotel.
Then I arrived my room but my key card did not work then a guy with very low english skills came and open the door and said while smiling "Ok?" by the way I knew he was smiling because he wasn't also following Covid regulations just lile the most crew. The problem at that point was that I was unable to lock my door. When I connected recepcionist she said she cannot do anything because there is problem with the system.
Anyway, we managed to lock my door but now I cannot open it everytime I want to go in to my room someone has to come with me and open the door. They called "technic service" a couple of time and the technicians only tried my card and after seeing it doesn't work just as I claimed they said "no work", opened the door and left.
But I have to mention this is not the fault of crew since they are really friendly and respectful even the receptionist helped me handle some of my paper works. The are really just outnumbered.
We asked twin beds got one double bed.
The air conditioner didn’t work, was very hot.
The location of the hotel is great, and the hotel very clean. Breakfast was wonderful.
For a 5 Star Hotel not up to standard. Breakfast asked for ketchup. Told me it is finished. Finished food in hot trays not replenished. Rooms not to 5 Star standard. Placing of the hotel is excellent