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Quality Inn & Suites Palm Island Indoor Waterpark

2.5 star property
Family-friendly hotel with a water park and free breakfast

Choose dates to view prices

Photo gallery for Quality Inn & Suites Palm Island Indoor Waterpark

Lobby
Pool
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Pool
Premium bedding, desk, iron/ironing board, free cribs/infant beds

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Room service
  • Gym
  • Breakfast included
  • Pet friendly
  • Laundry
The current price is AED 274
AED 304 total
includes taxes & fees
15 Jun - 16 Jun

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Hair dryer
Shower/tub combination
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Hair dryer
Shower/tub combination
  • 2 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
8250 Park Rd, Batavia, NY, 14020

What's nearby

  • Palm Island Indoor Waterpark - 7 min walk - 0.6 km
  • Batavia Downs Casino - 16 min walk - 1.3 km
  • Rochester Regional Health - 4 min drive - 2.6 km
  • Dwyer Stadium - 4 min drive - 2.9 km
  • Summit Medical Center - 5 min drive - 2.9 km

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Batavia Downs Gaming & Hotel - ‬17 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬3 min drive

About this property

Quality Inn & Suites Palm Island Indoor Waterpark

Family-friendly hotel
You can look forward to free continental breakfast, an arcade/game room, and dry cleaning/laundry services at Quality Inn & Suites Palm Island Indoor Waterpark. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A children's pool with a waterslide
  • Free self parking
  • An electric car charging station, a water park (surcharge), and a water dispenser
  • ATM/banking services, a banquet hall, and meeting rooms
Room features
All 194 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and free newspapers.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Batavia

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 1,000 reviews
The price is AED 403
AED 447 total
includes taxes & fees
18 May - 19 May
La Quinta Inn & Suites by Wyndham Batavia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chasers Lounge

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 7,319 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night
  • Facilities fee: USD 15 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clarion Hotel Palm Island
Quality Inn Palm Island Indoor Waterpark
Clarion Hotel Palm Island Indoor Waterpark Batavia
Clarion Hotel Waterpark
Clarion Palm Island Indoor Waterpark
Clarion Palm Island Indoor Waterpark Batavia
Palm Island Indoor Waterpark
Palm Island Waterpark
Quality Palm Island Indoor Waterpark
Quality Inn & Suites Palm Island Indoor Waterpark Hotel
Quality Inn & Suites Palm Island Indoor Waterpark Batavia
Quality Inn & Suites Palm Island Indoor Waterpark Hotel Batavia

Frequently asked questions

Does Quality Inn & Suites Palm Island Indoor Waterpark have a pool?

Yes, this property has a children's pool.

Is Quality Inn & Suites Palm Island Indoor Waterpark pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Quality Inn & Suites Palm Island Indoor Waterpark?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Palm Island Indoor Waterpark?

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM.

What time is check-out at Quality Inn & Suites Palm Island Indoor Waterpark?

Check-out is at 11 AM.

Where is Quality Inn & Suites Palm Island Indoor Waterpark located?

This family-friendly Batavia hotel is within 1 mi (2 km) of Palm Island Indoor Waterpark and Batavia Downs Casino. Holland Land Office Museum and Rochester Regional Health are also within 2 mi (3 km).

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Quality Inn & Suites Palm Island Indoor Waterpark Reviews

Reviews

5.2
Rating 10 - Excellent. 117 out of 1002 reviews
Rating 8 - Good. 169 out of 1002 reviews
Rating 6 - Okay. 192 out of 1002 reviews
Rating 4 - Poor. 213 out of 1002 reviews
Rating 2 - Terrible. 311 out of 1002 reviews

5.2/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yaseem

Liked: Cleanliness, staff & service, property conditions & facilities
The water park
Stayed 1 night in May 2025

10/10 Excellent

Migdalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

2/10 Terrible

MASAHIRO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Many things to share, but…
Stayed 2 nights in Apr 2025

2/10 Terrible

Michelina M.

Disliked: Cleanliness, staff & service, property conditions & facilities
This was by far the WORST Hotel I’ve ever stayed at. Filthy Dirty, smells horribly like smoke and the pool closed at 7pm. I honestly have nothing good to say.
Stayed 1 night in Apr 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service
Our room smelled so strongly of chemicals that I couldn’t sleep at all. In fact I almost considered getting up in the middle of the night to sleep in my car. I feel like the chemical smell was trying to mask cigarette odor. As someone with allergies, it was aweful.
Stayed 1 night in May 2025

4/10 Poor

Kristina

Disliked: Cleanliness, property conditions & facilities
Price was very good staff was nice, the room was very old looking zip ties for dresser handles , toilet not properly cleaned, microwave broken,elevators out of order which made it hard for me with disabilities
Stayed 2 nights in Mar 2025

6/10 Okay

Stewart

Disliked: Amenities, property conditions & facilities
Stayed one night to be near family event. Room was clean enough. Noisy, unclean fan in bathroom with exposed wiring. Common areas looked worn and run down. "Continental breakfast" was granola bars and breakfast bars from BJ's and bulk cold cereal. Did not view water park. Overall below average
Stayed 1 night in Apr 2025

2/10 Terrible

Arthur

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room booked and charged for was not available. Property was dingy and worn-out.
Stayed 1 night in Apr 2025

4/10 Poor

Maynard Lorne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had reserved 3 King rooms and when we arrived he told us they only have Queen beds left which certainly were not Queen but double beds !!!!
Stayed 1 night in Apr 2025

2/10 Terrible

Dennis

Bad
Stayed 1 night in Apr 2025

4/10 Poor

Christina

Disliked: Cleanliness, property conditions & facilities
Smelled a lot, kinda of like curry , all in lobby and halls and room. Hairdryer completely broken . Lots of holes in ceiling esp in bathroom and shower. Breakfast was a definite pass
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy access from I-90, helpful staff. The room is spacious and comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Indira

Liked: Staff & service
Disliked: Property conditions & facilities
Location and water park was great Rooms need a refresh
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
The place had roaches
Stayed 1 night in Jan 2025

8/10 Good

Vokhid

Water park is good for kids
Stayed 1 night in Aug 2024

2/10 Terrible

Rachael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They have roaches. On the first floor, for sure.
Stayed 2 nights in Dec 2024

4/10 Poor

Ronnie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very close to shopping and restaurants. But the hotel had roaches in the room.
Stayed 1 night in Sep 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do i begin? The sheriff's dept was outside when we pulled in ....(should have been our first clue) Water park was suppose to be included in our stay with the booking ....they wanted to up charge for it we declined because the water park closes at 7pm not 10pm (as stated) and was closed on the following day so not worth it to pay for 3 hours the room is dirty the latch lock on the door to our hotel room is broken (missing actually).....the floor has holes in the carpet and hasn't been vacuumed in god knows how long the curtains are falling off the window the toilet doesn't flush the light switch doesn't work 2 out of 3 lamps in the room are broken the mini fridge is broken i could go on and on worst 1 night stay we have had EVER!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Restaurant was awesome will definitely be returning customer 😀
Stayed 4 nights in Jun 2024

8/10 Good

Jennifer

Liked: Staff & service
The parking was nice and easy and plentiful. It's within walking distance to food and entertainment.
Stayed 1 night in Jun 2024

6/10 Okay

Dave

Disliked: Property conditions & facilities
The place needs some upgrading
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was decent
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Close to everything
Stayed 1 night in Aug 2024

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service, property conditions & facilities
Place was disgusting and smelled horrible the low quality inn that’s for sure
Stayed 1 night in Oct 2024

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
This property has seen better days. The furniture was falling apart. Holes in the walls. Someone had punched a hole in the bathroom door. Vent in the bathroom literally hanging down from the ceiling. I chose the property because of the price and got what I paid for. Only staff I saw was the desk clerk that checked us in who was very nice but the hotel needs a complete overhaul. I thought we would be safe in a Quality Inn, that they had a standard that had to be met but I guess not.
Stayed 2 nights in Feb 2025