Batam Marriott Hotel Harbour Bay

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Batam

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Batam Marriott Hotel Harbour Bay

Outdoor pool
Exterior
Exterior
Point of interest
Executive lounge

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Laundry
    Laundry
The price is AED 705
AED 853 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Sofa bed - double
Premium bedding
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Sofa bed - double
Premium bedding
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Club Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
  • 46 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 168 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Sofa bed - double
Premium bedding
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam, Batam Island, 29453

What's nearby

  • Harbour Bay Ferry Terminal - 4 min walk - 0.3 km
  • Nagoya Hill Mall - 4 min drive - 3.3 km
  • Grand Batam Mall - 5 min drive - 4.0 km
  • Batam Centre Ferry Terminal - 10 min drive - 9.7 km
  • Batam Centre - 10 min drive - 9.7 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 37 min drive

Restaurants

  • ‪Wey Wey Seafood - ‬3 min walk
  • ‪Morning Bakery Harbour Bay - ‬2 min walk
  • ‪Golden Palace - ‬11 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Goji Kitchen & Bar - ‬4 min walk

About this property

Batam Marriott Hotel Harbour Bay

Luxury hotel near Harbour Bay Ferry Terminal
Located close to Nagoya Hill Mall and Grand Batam Mall, Batam Marriott Hotel Harbour Bay provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Treat yourself to a body treatment or a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, light fare, and international cuisine. In addition to a bar and a 24-hour gym, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, massage treatment rooms, and smoke-free premises
  • A vegetable garden, a front-desk safe, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 216 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, hair dryers, and shampoo
  • 55-inch LED TVs with premium channels
  • Wardrobes/closets, free infant beds, and free tea bags/instant coffee

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (IDR 60000 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 8:00 PM

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: IDR 302500 for adults and IDR 151250 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Goji Kitchen+Bar
  • Mill&Co
  • Altitude
  • Jiang He

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms - 8

Outdoors

  • Garden
  • Vegetable garden

Spa

  • 4 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • No plastic water bottles
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 302500 for adults and IDR 151250 for children
  • Airport shuttle fee: IDR 215000 per vehicle (one-way, maximum occupancy 0)
  • Self parking fee: IDR 60000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Batam Marriott Harbour Batam
Batam Marriott Hotel Harbour Bay Hotel
Batam Marriott Hotel Harbour Bay Batam
Batam Marriott Hotel Harbour Bay Hotel Batam

Frequently asked questions

Does Batam Marriott Hotel Harbour Bay have a pool?

Yes, this property has an outdoor pool.

Is Batam Marriott Hotel Harbour Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Batam Marriott Hotel Harbour Bay?

Self parking is available for IDR 60000 per day.

What time is check-in at Batam Marriott Hotel Harbour Bay?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Batam Marriott Hotel Harbour Bay?

Check-out is at noon.

Does Batam Marriott Hotel Harbour Bay provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 215000 per vehicle applies.

Where is Batam Marriott Hotel Harbour Bay located?

Situated in the entertainment district, this luxury hotel is 0.2 mi (0.3 km) from Harbour Bay Ferry Terminal and within 3 mi (5 km) of Nagoya Hill Mall and Grand Batam Mall. Maha Vihara Duta Maitreya Temple and Batam Centre are also within 6 mi (10 km).

Batam Marriott Hotel Harbour Bay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 46 out of 67 reviews" "
Rating 8 - Good. 11 out of 67 reviews" "
Rating 6 - Okay. 7 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andi

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean, surrounding area can be a bit loud in night time
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 3 nights in Jul 2024

8/10 Good

jiseon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was a bazar nearby the hotel and it was so loud until 9pm-ish. the hotel itself was located in the very conveniently and quite clean - even though my shower holder was already broken when I checked in, and the staff are very friendly and their service was amazing. there is a construction going on nearby to build a new shopping mall/restaurants area which will add more value to revisit the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Sean

Stayed 2 nights in Jun 2024

8/10 Good

Ravindra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to customs.... Convenient!
Nice cosy place next to the customs so straight into the hotel. Clean and very customer focused folks. Jones an apprentice was exceptionally courteous!
Stayed 2 nights in Jun 2024

8/10 Good

Jing Yi Giselle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were fine. However, due to peak period, we were asked to check out early which I feel it is unacceptable.
Stayed 1 night in Jun 2024

8/10 Good

Angela

Stayed 2 nights in Jun 2024

10/10 Excellent

Jaffrine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Mogana

Stayed 2 nights in Jun 2024

10/10 Excellent

Mogana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a fantastic stay. The staff was top notch professionals. They oozed sincere warmth. The children were highly entertained by the friendly and captivating magician. Their holiday programmes are also very well planned. Marriotts is a must go to place to live it up.
Stayed 3 nights in Jun 2024

2/10 Terrible

Wendy

Stayed 1 night in May 2024

10/10 Excellent

Wee Khoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Qiu Yan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Raymond

Business traveler
I don't like.
Stayed 1 night in Apr 2024

10/10 Excellent

Jingxuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service are great. Rooms are big and clean. Will stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CNY in Batam…
Super convenient from the ferry. Room was spacious and comfortable, as was the bed. Everything clean and well serviced. Food in the Goji restaurant was fantastic. Pool area could do with some more shade and food menu there was limited. All staff encountered were friendly and helpful. Shops, bars and restaurants also nearby. Adequate gym and lovely spa experience. Would stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Bryan

Stayed 2 nights in Dec 2023

10/10 Excellent

Huang Zi

Stayed 1 night in Dec 2023

4/10 Poor

Joshua

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
How can this be a 5 star hotel? Overpriced as well. No dressing table, poor room design, seaview blocked by plants and trees. $22sgd breakfast buffet is so average. Poor receptionist service. The bed is hard and uncomfortable. Noisy surroundings as well.....
Stayed 3 nights in Dec 2023

10/10 Excellent

Hajjar

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was nothing not to like about my stay! it was accessible to harbour bay mall and there was a night market right outside the hotel. pool was nicely shaded in some areas and breakfast has got a good spread. service was prompt and excellent, they helped us with our luggages upon arrival as well as when we checked out!
Stayed 2 nights in Dec 2023

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very polite staff. Convenient to ferry terminal but not to main shopping area
Stayed 2 nights in Nov 2023

10/10 Excellent

PEIR YONG

Stayed 2 nights in Nov 2023

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2023