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City Inn Basel

3.0 star property
Unwind in a smoke-free environment with easy access to Basel Zoo’s attractions. Make use of convenient services like valet parking.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for City Inn Basel

Deluxe Room with Twin Beds, accessible by the elevator | Premium bedding, down comforters, in-room safe, desk
Family Suite | Bathroom | Shower, free toiletries, hair dryer, towels
Terrace/patio
Front of property
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Pet friendly
  • Air conditioning
The price is AED 389
AED 436 total
includes taxes & fees
4 Feb - 5 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Budget Room with Queen Bed, only accessible by the stairs

Budget Room with Queen Bed, only accessible by the stairs | Premium bedding, down comforters, in-room safe, desk

Budget Room with Queen Bed, only accessible by the stairs

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room with Twin Beds, accessible by the elevator

Deluxe Room with Twin Beds, accessible by the elevator | Premium bedding, down comforters, in-room safe, desk

Deluxe Room with Twin Beds, accessible by the elevator

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room with King Bed, accessible by the elevator

Deluxe Room with King Bed, accessible by the elevator | Premium bedding, down comforters, in-room safe, desk

Deluxe Room with King Bed, accessible by the elevator

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Living area | Flat-screen TV

Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
2 bedrooms
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Budget Room with Twin Beds, only accessible by stairs

Premium bedding, down comforters, in-room safe, desk

Budget Room with Twin Beds, only accessible by stairs

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Small Single Room, only accessible by the stairs

Small Single Room, only accessible by the stairs | Premium bedding, down comforters, in-room safe, desk

Small Single Room, only accessible by the stairs

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

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Room

Hotel Metropol Basel

Free WiFi
Gym
Breakfast available
Parking available
8.6 out of 10, Excellent, 562 reviews
The price is AED 562
AED 616 total
includes taxes & fees
15 Feb - 16 Feb
Hotel Metropol Basel

About the neighborhood

Map
Centralbahnplatz 14, Basel, 4002

What's nearby

  • Basel Zoo - 9 min walk
  • Basel Art Museum - 9 min walk
  • Basler Muenster - 12 min walk
  • Marktplatz - 15 min walk
  • Congress Center Basel - 3 min drive

Getting around

  • Basel SBB Station - 2 min walk
  • Bhfeingang Gundeldingen Tram Stop - 6 min walk
  • EuroAirport Airport (BSL) - 17 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬4 min walk
  • ‪Starbucks Centralbahnplatz Basel - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Malibu Nation - ‬2 min walk
  • ‪Confiserie Bachmann - ‬1 min walk

About this property

City Inn Basel

Hotel near Basel Zoo
City Inn Basel provides everything you need. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • An electric car charging station, smoke-free premises, and a front-desk safe
  • Guest reviews give good marks for the helpful staff
Room features
All guestrooms at City Inn Basel have comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (CHF 30 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CHF 30 per person
  • Room service available

Family friendly

  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Elisabethenanlage 5, 4002 Basel]
Guests can access their accommodation through a private entrance
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Access methods

Private entrance

Pets

Pets allowed for an extra charge of CHF 35 per pet, per day
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Covered valet parking fee: CHF 30 per day
  • Pet fee: CHF 35 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

City Basel
City Inn Basel Hotel
City Inn Basel Basel
City Inn Basel Hotel Basel

Frequently asked questions

Is City Inn Basel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 35 per pet, per day.

How much is parking at City Inn Basel?

Valet parking is available for CHF 30 per day. Limited spots are available.

What time is check-in at City Inn Basel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at City Inn Basel?

Check-out is at noon.

Where is City Inn Basel located?

Located in Sankt Alban, this hotel is within a 10-minute walk of Via Gottardo and Basel Zoo. BIS Tower and Offene Kirche Elisabethen are also within 10 minutes. Basel SBB Station and Basel (ZDH-Basel SBB Train Station) are within a 2-minute walk.

City Inn Basel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 137 out of 402 reviews" "
Rating 8 - Good. 161 out of 402 reviews" "
Rating 6 - Okay. 68 out of 402 reviews" "
Rating 4 - Poor. 23 out of 402 reviews" "
Rating 2 - Terrible. 13 out of 402 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Myrna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Jan 2025

8/10 Good

Marco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel sencillo pero conveniente por su ubicación para conocer Basel y algunas ciudades cercanas
Stayed 3 nights in Dec 2024

10/10 Excellent

Jamie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, walkable to city center. Free city pass.clean rooms.
Stayed 1 night in Dec 2024

4/10 Poor

Tom

Liked: Cleanliness
Not very clear or helpful checking in (there appears to be 3 hotels combined into one) basic amenities good central location though
Stayed 1 night in Dec 2024

6/10 Okay

Vanessa

Traveled with family
Liked: Cleanliness, staff & service
Easy walk from train station, and not too far to walk into the city. Unexpected colour scheme and lighting in the shower!
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to central station and tram stops. Really convenient for exploring the city and zoo, as well as further afield. The hotel is not staffed 24/7 but the adjacent hotel (which is part of the same group) is, and they can assist with check in/out, bookings and other queries. Everyone was really friendly. Not all of the hotel is accessible by lift so if this is needed, let the hotel know when booking. We would stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Asli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks a lot for the kindness, excellent service and delicious breakfast❤️
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!!
Stayed 1 night in Oct 2024

8/10 Good

Dean

Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Room was compact and clean. Decent breakfast. Super convenient location near the train station.
Stayed 1 night in Sep 2024

10/10 Excellent

Felix P

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Stefan

Traveled with partner
Liked: Cleanliness, staff & service
This hotel is part of a 3 hotel complex. City Inn being the cheapest. It clearly depends what you're after. Cheap accommodation? This is your place especially when discounted on Expedia which beats booking directly at the hotel. We booked on Expedia 2 minutes before turning up at reception and everything was already in their system so no complaints there. Just be mindful that you really do get what you pay for. Rooms are tiny including the bathroom which may be an issue if you're a bit oversized. The rooms was very clean and functional. Coffee facilities available in the hallway. Aircon exists but unfortunately the remote had flat batteries so we could only switch it on but not off. Check everything upon check-in to avoid nasty surprises. Our room was facing a side street where Uber/Cab/food delivery trucks would park to wait for their next customers. Noise was unbearable almost all night. Aircon was loud too but at least there was one. Window can be opened but it was too noisy outside to do so. Check-in was painless just around the corner right next to Starbucks. Don't get confused. It's one reception for 3 hotels. The location is right across from the train station which makes it very convenient if this is your mode of transport. Bus/Tram are free during your stay thanks to the included Guest Pass you receive at check-in. Overall your rate of satisfaction will depend on the location of your room. Pay a bit extra to go higher up. Lift is available.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Corrinne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient to train and trams, walk from train station! Easy walking to local attractions such as the zoo, and restaurants. The free Basel card means free transport on the trams that pass by the hotel door. We received an upgraded room which was wonderful, very spacious,clean and quiet. Staff have been very welcoming and helpful with information and luggage lifting for tired travellers. Recommend and will stay again.
Stayed 1 night in Jul 2024

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities
This was a slightly strange maze of three inter-connected hotels but having had trouble locating which of the three reception points was working, I got checked in to a very nice room. Very convenient for rail station and old town. Excellent on site restaurant
Stayed 1 night in May 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very polite staff..great location for quick overnight.
Stayed 1 night in Jun 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confusing
Stayed 2 nights in May 2024

4/10 Poor

Lee

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Basic without the basics
Room was pleasantly large vs some colleagues who said they had a tiny room with a skylight. However, screeching noise all night that the check in person nonchalantly said in the morning was the AC - and shrugged his shoulders. Awful breakfast which I refused to eat. Lovely bathroom / shower but shower gel bottle was empty - basics!?
Stayed 1 night in May 2024

4/10 Poor

Roman, Knoxville

Business traveler
Disliked: Cleanliness, amenities
The hotel name is not displayed on the building. This should not be allowed. Guest and friends of guests cannot find the place
Stayed 1 night in Mar 2024

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Raylene

Stayed 1 night in Feb 2024

6/10 Okay

Dominik

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Mike

Stayed 1 night in Jan 2024

8/10 Good

Duncan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to SBB station
Stayed 1 night in Jan 2024