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"The hotel is close to trams and Amsterdam Zuid station which is convenient to go you destination and Centraal. There is no laundry facility though so the nearest place to do the laundry is at De Pjip station. But overall I would give it a 5 star rating. "

"Great spot to rest and recover from jet lag. Quality of bed linens were great"

"Great building overall. Only complaint was the shower was too hot."

"Amsterdam has a strange transport system. Although the hotel provided an airport shuttle, but it is the only way one could get around. No buses to the city centre and taxis were expensive. The hotel was fine: staff were friendly and facilities were to my satisfaction."

"Never disappoints! Would happily stay again! "

"Citizen M is a unique “Quirky” place. Ideally situated within a short walk of the airport terminal. Considering the location, prices are good."

"Quiet area to stay at with kids 👌"

"Comfortable room for stop over near the airport"

"It has a convenient shuttle from Schiphol, but hotel staff smoke near the bus stop. My room was big, clean, and quiet (no airplane noise), but the mini-fridge compressor was noisy even though the fridge was empty. Its power cable was hidden behind a metal grille and could not be unplugged. I chose this airport hotel for its eco-friendly claims, but powering an empty fridge without allowing the guest to turn it off seems wasteful. I did not stay long enough at this hotel to experience many of its other eco-friendly features, such as reduced housekeeping visits, but the toiletry consumables (e.g. soap) were in large, refillable bottles."