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Hotel Exe Cristal Palace

4.0 star property
Hotel with a 24-hour front desk, steps from Rambla de Catalunya

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Photo gallery for Hotel Exe Cristal Palace

Double or Twin Room, Terrace | Minibar, in-room safe, desk, iron/ironing board
Lobby
Double or Twin Room, Terrace | View from room
Bar (on property)
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double or Twin Room, Terrace

Double or Twin Room, Terrace | Minibar, in-room safe, desk, iron/ironing board

Double or Twin Room, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Shower/tub combination
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, iron/ironing board

Standard Single Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Shower/tub combination
Bidet
Eco-friendly toiletries
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Minibar, in-room safe, desk, iron/ironing board

Double Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Shower/tub combination
Bidet
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room, 1 Bedroom (with Extra Bed)

Triple Room, 1 Bedroom (with Extra Bed) | Minibar, in-room safe, desk, iron/ironing board

Triple Room, 1 Bedroom (with Extra Bed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Shower/tub combination
Bidet
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 2 Large Twin Beds and 1 Twin Bed

View all photos for Basic Room

Basic Room | Minibar, in-room safe, desk, iron/ironing board

Basic Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Shower/tub combination
Bidet
Eco-friendly toiletries
  • 12 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
Diputacio 257, Barcelona, 08007

What's nearby

  • Casa Batllo - 4 min walk - 0.4 km
  • Passeig de Gràcia - 5 min walk - 0.4 km
  • Plaça de Catalunya - 6 min walk - 0.5 km
  • La Rambla - 6 min walk - 0.6 km
  • Sagrada Familia - 4 min drive - 3.0 km

Getting around

  • Passeig de Gracia Station - 2 min walk
  • Barcelona Paseo de Gracia Station - 3 min walk
  • Barcelona El Prat Airport (BCN) - 31 min drive

Restaurants

  • ‪METRO Barceloneta - ‬2 min walk
  • ‪Ciutat Comtal - ‬2 min walk
  • ‪Oassis Natural Cooking - ‬3 min walk
  • ‪Vinitus - ‬3 min walk
  • ‪Five Guys Paseo de Gracia - ‬3 min walk

About this property

Hotel Exe Cristal Palace

Upscale hotel near Passeig de Gràcia
A short walk from Plaça de Catalunya and Casa Milà, Hotel Exe Cristal Palace provides dry cleaning/laundry services, car rentals on site, and a bar. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Free newspapers, luggage storage, and a water dispenser
  • A computer station, wedding services, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 149 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • Wardrobes/closets, eco-friendly cleaning products, and free infant beds

Languages

Catalan, English, French, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.27 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 26 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number HB-000372

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cristal Palace Eurostars
Eurostars Cristal
Eurostars Cristal Palace
Eurostars Cristal Palace Barcelona
Eurostars Cristal Palace Hotel
Eurostars Cristal Palace Hotel Barcelona
Eurostars Cristal Palace Barcelona, Catalonia
Hotel Exe Cristal Palace Barcelona
Exe Cristal Palace Barcelona
Exe Cristal Palace
Hotel Exe Cristal Palace Hotel
Hotel Exe Cristal Palace Barcelona
Hotel Exe Cristal Palace Hotel Barcelona

Frequently asked questions

Is Hotel Exe Cristal Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Exe Cristal Palace?

Self parking is available for EUR 26 per day.

What time is check-in at Hotel Exe Cristal Palace?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Exe Cristal Palace?

Check-out is at noon.

Where is Hotel Exe Cristal Palace located?

Located in Eixample, this hotel is within a 5-minute walk of Rambla de Catalunya, Passeig de Gràcia, and Casa Batllo. Plaça de Catalunya and La Rambla are also within 10 minutes. Passeig de Gracia Station is only a 2-minute walk and Barcelona Paseo de Gracia Station is 3 minutes.

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Hotel Exe Cristal Palace Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 279 out of 938 reviews
Rating 8 - Good. 398 out of 938 reviews
Rating 6 - Okay. 163 out of 938 reviews
Rating 4 - Poor. 73 out of 938 reviews
Rating 2 - Terrible. 25 out of 938 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location, with great transport links but also in walking distance of lots of tourist landmarks. Very clean hotel and lovely polite staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities
Good location near las ramblas. Walkable to sagrada familia.
Stayed 1 night in Oct 2024

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended, its location is great.
Stayed 3 nights in Apr 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in May 2024

10/10 Excellent

Roberto

Liked: Amenities
Close to restaurants and shopping stores.
Stayed 2 nights in May 2024

6/10 Okay

Beatriz

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was tiny, the bathrooms need renovation, but it is very well located, breakfast was good, and staff was great.
Stayed 2 nights in May 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice staff and good breakfast.
Stayed 7 nights in Apr 2023

6/10 Okay

Susanne

Liked: Cleanliness
It’s location was about the only good thing.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Great location. Front desk staffs are friendly and efficient. Room size is average but don't have much lightings. I stayed one night before going for the cruise in BCN and I stayed one night at this same hotel after get off the ship. The room was decent and clean for the first night I stayed. However the hotel room was not in a very good shape for my second stay. The tiles inside the room and the bathroom were uneven. Water mark stain on the edge of the bathroom walls and the doors. There must be a flood inside the room sometime ago but not repaired in detail after. I was very disappointed with that.
Stayed 1 night in Nov 2024

8/10 Good

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel needing an update in washrooms but staff very helpful and pleasant
Stayed 1 night in Jun 2024

8/10 Good

Ihab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location near center, bus station and store shops, very good breakfast.
Stayed 4 nights in Jul 2022

6/10 Okay

Olivier

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, close to Paseo de Gracia. The hotel though is expensive, aged, the cleaning upon arrival was not great (floor was sticky) and phone was not working to call reception... Very bad value for money overall. I will not come back until it is modernized.
Stayed 2 nights in Sep 2024

4/10 Poor

Laura

Liked: Cleanliness, room comfort
Disliked: Staff & service
Mediocre, wouldn’t stay again
Very timely check in, wifi does not work, value for money just not there even for location and comfortable bed
Stayed 1 night in Jul 2024

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location!
Stayed 2 nights in Aug 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property in a good location, so we could walk most places.
Stayed 5 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Mar 2024

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, and a delicious breakfast that was reasonably priced. Staff were friendly and accommodating. Great value.
Stayed 1 night in Sep 2022

10/10 Excellent

KOREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommened!
It was our family trip and stayed at this hotel for 2 nights. Frontdesk staffs were kind and friendly. We had noise issue from the next room which could have been a nightmare, however frontdesk staff was prompt enough to resolve the issue immediately which was grateful. Breakfast was also great, various selections for good meals.
Stayed 2 nights in May 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was very nice and relaxing
Stayed 3 nights in Aug 2022

10/10 Excellent

Aysegul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
The hotel offers a comfortable night and it is pretty clean. The most important thing is that the hotel is in the city center, close to Catalunya Square and most of the other must-see locations.
Stayed 1 night in Aug 2022

6/10 Okay

Nestor

Liked: Staff & service
excellent location and staff but acu and sliding door does not lock
Stayed 2 nights in May 2024

6/10 Okay

Erin

Liked: Cleanliness, staff & service
Great neighborhood. Easy to walk to many attractions, restaurants, etc. staff friendly and accommodating. Hotel is older and could benefit from renovations. Rooms were hot. Opened windows for fresh air but street noise was very loud.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Wish you could control the AC temperature in the room
Stayed 1 night in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect for all the family. Specially if you don’t have a vehicle.
Stayed 2 nights in Jun 2023