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Apartment Tourist Complex & SPA Astera Bansko

4.0 star property
Family-friendly slopeside fun with full-service spa

Choose dates to view prices

Photo gallery for Apartment Tourist Complex & SPA Astera Bansko

Exterior
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Fireplace
Snow and ski sports
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double or Twin Room (free use of Aqua Park)

Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room (free use of Aqua Park)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Double Room Single Use (free use of Aqua Park)

Minibar, in-room safe, desk, blackout drapes

Double Room Single Use (free use of Aqua Park)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds and 1 Twin Futon

View all photos for Deluxe Room, Mountain View (Single Use)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, Mountain View (Single Use)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • Mountain view
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Futon

View all photos for Deluxe Room, Mountain View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Minibar, in-room safe, desk, blackout drapes

Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment - Annex Building

Minibar, in-room safe, desk, blackout drapes

Two Bedroom Apartment - Annex Building

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for One Bedroom Apartment - Annex Building

Minibar, in-room safe, desk, blackout drapes

One Bedroom Apartment - Annex Building

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Apartment - Annex Building

Minibar, in-room safe, desk, blackout drapes

Three Bedroom Apartment - Annex Building

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
3 bedrooms
Blackout drapes/curtains
Hair dryer
  • Sleeps 8
  • 3 Double Beds, 2 Twin Beds and 1 Double Sofa Bed

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9.4 out of 10, Exceptional, (127)
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About the neighborhood

Map
8 Strazhite Str., area of Gramadeto, Bansko, 2770

What's nearby

  • Bansko Ski Resort - 5 min walk - 0.5 km
  • Bansko Gondola Lift - 7 min walk - 0.6 km
  • Vihren - 8 min walk - 0.7 km
  • Paisii Hilendarski Historical Center - 15 min walk - 1.3 km
  • Ski Bansko - 29 min drive - 7.0 km

Getting around

  • Sofia Airport (SOF) - 140 min drive

Restaurants

  • ‪Chateau Antique - ‬3 min walk
  • ‪STATION Bansko “Coffee & Snacks made with love” - ‬5 min walk
  • ‪The House - ‬3 min walk
  • ‪Ginger - ‬5 min walk
  • ‪Victoria - ‬4 min walk

About this property

Apartment Tourist Complex & SPA Astera Bansko

Upscale family-friendly hotel in the mountains
At Apartment Tourist Complex & SPA Astera Bansko, you can look forward to free water park access, a bowling alley, and a coffee shop/cafe. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski equipment rentals. Treat yourself to a hot stone massage, hydrotherapy, or reflexology at the onsite spa. The on-site restaurant, MUSSELS FARM, offers lunch, dinner, and garden views. Stay connected with free WiFi in public areas, and guests can find other amenities such as a hair salon and a library.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with a lazy river and sun loungers
  • Free self parking
  • Bike rentals, train station pick-up service, and babysitting (surcharge)
  • ATM/banking services, luggage storage, and a porter/bellhop
Room features
All 120 rooms include comforts such as air conditioning and separate sitting areas, as well as thoughtful touches like safes and sound-insulated walls.
Extra conveniences in all rooms include:
  • Rainfall showers, tubs or showers, and free toiletries
  • TVs with cable channels
  • Balconies, separate sitting areas, and childcare services

Languages

Bulgarian, English, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • MUSSELS FARM

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free water park access
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Ski equipment rentals
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Pool sun loungers

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Well-lit path to entrance

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 90
  • New Year's Eve (31 December) Gala Dinner per child: EUR 50 (from 2 to 11 years old)
  • A tax is imposed by the city: EUR 1.02 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Pool access available from 10 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 3 years old are not allowed in the swimming pool or hot tub without adult supervision
Children under 3 years old are not allowed in the spa without adult supervision

Property is also known as

Astera Bansko
Astera Bansko Hotel
Astera Hotel Bansko
Bansko Astera
Bansko Astera Hotel
Bansko Hotel Astera
Hotel Astera
Hotel Astera Bansko
Apartment Tourist Complex Astera Bansko Hotel
Apartment Tourist Complex Astera Hotel
Apartment Tourist Complex Astera Bansko
Apartment Tourist Complex Astera
Astera Bansko Hotel Spa
Apartment Tourist Complex SPA Astera Bansko
Tourist Complex Astera
Apartment Tourist Complex SPA Astera Bansko
Apartment Tourist Complex & SPA Astera Bansko Hotel
Apartment Tourist Complex & SPA Astera Bansko Bansko
Apartment Tourist Complex & SPA Astera Bansko Hotel Bansko

Frequently asked questions

Does Apartment Tourist Complex & SPA Astera Bansko have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 10 AM–8 PM.

Is Apartment Tourist Complex & SPA Astera Bansko pet-friendly?

No, pets are not allowed at this property.

How much is parking at Apartment Tourist Complex & SPA Astera Bansko?

Self parking is free at this property.

What time is check-in at Apartment Tourist Complex & SPA Astera Bansko?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Apartment Tourist Complex & SPA Astera Bansko?

Check-out is at noon. Late check-out is available for EUR 15 (subject to availability).

Where is Apartment Tourist Complex & SPA Astera Bansko located?

Located in the mountains, this Bansko hotel offers ski-in/ski-out access and is within a 10-minute walk of Bansko Ski Resort, SkiBansko by Traventuria, and Vihren. Museum of Otets Paisii Hilendarski and Paisii Hilendarski Historical Center are also within 15 minutes.

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Apartment Tourist Complex & SPA Astera Bansko Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 25 out of 64 reviews
Rating 8 - Good. 22 out of 64 reviews
Rating 6 - Okay. 13 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 2 out of 64 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Evangelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Πολύ καλή σχέση τιμής
Η κυρία Έλενα στη ρεσεψιόν με άπταιστα ελληνικά έτοιμη να λύσει κάθε πρόβλημα και να βοηθήσει τους πελάτες . Το ξενοδοχείο το ξενοδοχείο είναι πολύ καλό, καθαρό ,και το βαρύ πυροβολικό του είναι ο χορός του spa με τις πολλές πισίνας.
Stayed 1 night in Nov 2019

10/10 Excellent

Evangelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
good stay !
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities are fantastic and also the location. Beautiful hotel
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Εξαιρετική διαμονή.
Πρόκειται για ένα πολύ όμορφο ξενοδοχείο, με εξυπηρετικό προσωπικό. Το δωμάτιο ήταν άνετο και καθαρό. Εξαιρετικός ο χώρος του SPA CENTER και οι θεραπείες μασάζ. Το πρωινό ήταν πολύ καλό.
Stayed 1 night in Apr 2019

8/10 Good

Teodor

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Yaffa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is generally fine. Position less. The terrible thing I encountered was the reception manager's service, which at our request of another key to the door, he shouted at us that we had to pay for it. he said that we had already received two keys, when we received only one. It was embarrassing, unpleasant and unworthy.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location , very good spa complex. Nice breakfast and dinner. 5 min a walk from gondola and turist center
Stayed 5 nights in Jan 2019

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive: Good pool & spa facilities. Friendly staff. Negative: the room was noisy. The food at breakfast & dinner was awful.
Stayed 4 nights in Dec 2018

8/10 Good

Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue perfecta. Muy cómodo y límpio.
Stayed 1 night in Aug 2018

8/10 Good

Kim

Liked: Staff & service, room comfort
Good hotel, great location
The reception team are very helpful and always greeted you as you come out of the lift's. Our room was great on the 5th floor with 2 balconies. The cleaning was not great by the maids but all in all a fab room and good hotel.
Stayed 9 nights in Aug 2018

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Paul, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable hotel
Great location, staff and amenities. Will deffo be returning in the future. The only thing I wasn't too keen on was the buffet style breakfast and dinner. There are many places to eat close by at good prices though.
Stayed 5 nights in Mar 2018

10/10 Excellent

CHRYSI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were space the spa center was great near the ski center
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Teodor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great aquapark
The aquapark is big, the pools are warm enough, but a few buttons for waterfalls are not working, still great. The staff was very kind. They offered an apartment for us, but we prefer two rooms, because the apartments are in the next building and it is not so convenient to go to the pools from there. We need to change one of our rooms for the second night, not a big deal, but still little unpleasant. Overall, very nice stay.
Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

MONIKA, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Me and my mum really loved this hotel, the staff and its facilities. As it was a low season, we seem to have the whole place to ourselves. The heated swimming pool outside made of rock where we stayed for hours, the spa with its saunas and the big two bedroom apartment we shared with my friend. Everything was very clean and luxurious. The staff was very friendly and welcoming. We had a late night flight so they allowed us to check out later than usual. We were on our vegan challenge but still found plenty of good food from the buffet as well as the menu. Overall had a very positive experience and even a tan. Already planning a new trip there. We rented a car and it was about two hours drive from Sofia but the journey was enjoyable due to great landscape. We also did a day trip to Greece that is an hour away.
Stayed 3 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Dimitar

Stayed 3 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Olga G.

Disliked: Property conditions & facilities, room comfort