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Best Western Mountain Lodge at Banner Elk

2.5 star property
Start your day off right with delicious breakfast options. Then hit the trails on two wheels or soak up some sunshine by the pool.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Mountain Lodge at Banner Elk

Exterior
Lobby
Garden
Pillowtop beds, in-room safe, laptop workspace, iron/ironing board
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The price is AED 477
AED 538 total
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

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Exterior

Graystone Lodge, Ascend Hotel Collection

Pool
Breakfast included
Pet friendly
Parking included
9.4 out of 10, Exceptional, (769)
The price is AED 429
AED 484 total
includes taxes & fees
27 Jan - 28 Jan
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About the neighborhood

Map
1615 Tynecastle Highway, Banner Elk, NC, 28604

What's nearby

  • Lees-McRae College - 11 min walk
  • Sugar Mountain Resort - 5 min drive
  • Land of Oz - 12 min drive
  • Beech Mountain Resort - 14 min drive
  • Hawksnest Tubing Park - 17 min drive

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 73 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Blind Elk Tap Room - ‬3 min drive
  • ‪Banner Elk Cafe - ‬3 min drive
  • ‪Beech Mountain Brewing Company - ‬14 min drive
  • ‪5506' Skybar - ‬12 min drive

About this property

Best Western Mountain Lodge at Banner Elk

Hotel near Sugar Mountain Resort
You can look forward to free full breakfast, a garden, and a gym at Best Western Mountain Lodge at Banner Elk. In addition to a business center, guests can connect to free WiFi in public areas, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Luggage storage, a 24-hour front desk, and concierge services
  • Smoke-free premises, a vending machine, and a front-desk safe
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 100 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like desk chairs and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with shower/tub combinations and free toiletries
  • 30-inch flat-screen TVs with cable channels and DVD players
  • Refrigerators, microwaves, and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Business center
  • Conference space (3600 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 38
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • Cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.01 per stay (rates may vary)
  • Pet fee: USD 10 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May 29 to September 05
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Banner Elk Best Western
Banner Elk Lodge
Best Western Banner Elk
Best Western Mountain Lodge
Best Western Mountain Lodge Banner Elk
Best Western Mountain Lodge Hotel
Best Western Mountain Lodge Hotel Banner Elk
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk
Best Western Mountain Banner Elk
Best Mountain At Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel
Best Western Mountain Lodge at Banner Elk Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel Banner Elk

Frequently asked questions

Does Best Western Mountain Lodge at Banner Elk have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Best Western Mountain Lodge at Banner Elk pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Mountain Lodge at Banner Elk?

Self parking is free at this property.

What time is check-in at Best Western Mountain Lodge at Banner Elk?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Mountain Lodge at Banner Elk?

Check-out is at 11:00 AM.

Where is Best Western Mountain Lodge at Banner Elk located?

Situated in Banner Elk, this hotel is 0.5 mi (0.9 km) from Lees-McRae College and 2 mi (3.1 km) from Sugar Mountain Resort. Banner House Museum and Sugar Creek Gem Mine are also within 2 mi (3 km).

Best Western Mountain Lodge at Banner Elk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 1003 reviews" "
Rating 8 - Good. 332 out of 1003 reviews" "
Rating 6 - Okay. 96 out of 1003 reviews" "
Rating 4 - Poor. 39 out of 1003 reviews" "
Rating 2 - Terrible. 27 out of 1003 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Dexter, FLAGSTAFF

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint place
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Staff were amazing. Weather restricted me night and there were no viable food options other than vending machines accepting only cash which was a huge issue for patrons
Stayed 4 nights in Jan 2025

10/10 Excellent

tialhre

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean comfort and relax I will give 5 star
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Stayed 1 night in Dec 2024

6/10 Okay

Jason

Traveled with family
Disliked: Property conditions & facilities
Blank
Stayed 1 night in Dec 2024

8/10 Good

JAEHWA

Traveled with family
Liked: Cleanliness, staff & service
Old
Stayed 1 night in Dec 2024

8/10 Good

Chih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hot breakfast. Very friendly and courteous staff.
Stayed 1 night in Dec 2024

10/10 Excellent

sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, very friendly!
Stayed 1 night in Dec 2024

10/10 Excellent

Elena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay
Stayed 1 night in Dec 2024

6/10 Okay

Jerry

Traveled with partner
Liked: Cleanliness, staff & service
Staff was awesome from night clerk to breakfast attendant to the check out clerk. Room was nice but it was quite noisy upstairs, outside, even had a Pitt bull barking outside our door late at night. So neither of us got much sleep.
Stayed 1 night in Dec 2024

8/10 Good

Aaron

Traveled with family
Liked: Staff & service
it is what it is: the only game in Banner Elk.
Stayed 1 night in Dec 2024

8/10 Good

Luheng

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Nov 2024

6/10 Okay

Dan

Stayed 3 nights in Sep 2024

10/10 Excellent

Averie

Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice, clean place to stay. Loved how convenient it was to everything. We only stayed a night. Unfortunately it was very loud starting at 5am. From people being loud to garbage being collected, all before 6am. But thankfully everything else was very good, including it being clean and the breakfast offered was very nice. I do recommend trying them as my experience may have been just a fluke.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremiah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed here in the aftermath of Hurricane Helene after being trapped in Banner Elk. Despite having no electricity, water, cell service, phone or internet the management, staff and everyone else there all came together as a community and worked together to do everything possible for each other and everyone there and to keep everyone's spirits high Despite all the tragedy and destruction. We will forever remember the smiling faces, kindness and support offered by the wonderful people here. May God bless you and yours.
Stayed 1 night in Sep 2024

10/10 Excellent

Ella

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Had easy parking. It was clean and had comfortable beds and pillows. Although the shower head was tiny it done it's job. Could definitely use an upgrade on the shower head. But other then that breakfast was good and the stay was nice and quiet.
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
The room smelled old, carpets need to be ripped out and overall rooms need to be updated.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
My friend had an accident while we were staying here. Everyone was very thoughtful and helpful!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and efficient!
Stayed 1 night in Sep 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay for a couple of days. The bathroom was really small and there were no elevators. But for us it was fine.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to OZ Very friendly and clean
Stayed 1 night in Sep 2024