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"We booked this hotel for convenience and the staff really delivered! We loved it!"

"Nice and clean hotel with a fun robot that delivers room service! The food was delicious and the hotel was so nice I extended my stay. Makes would recommend to anyone needing to stay by the airport."

"Staff very easy to make arrangements with."

"Nice hotel centrally located to most tourist sites (15-20 minutes walk) and close to public transport (5-10 mins walk). The room was clean and comfortable, the staff were friendly and helpful, and the breakfast buffet was good with many hot and cold options. The wifi also worked well. Would definitely stay again and recommend to others."

"I was been in Sofia first time, and the Balkan Palace actually excellent place to stay in The stuff, rooms dining- everything was been perfect!"

"It has the best swimming pool - if you are a serious swimmer; 25m and lanes. The gym is excellent. It has 3 saunas which I enjoyed."

"Good hotel, perfect location, very clean. "

"A beautiful hotel very spacious and comfortable. Immaculately clean throughout. Well positioned to walk into the main areas of the city. The staff in the restaurants could smile a bit more!!"

"big and comfortable room"