Hotel Windsor Suites Bangkok

4.5 star property
Luxury hotel with 3 restaurants connected to the convention center in Bangkok

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December 2024
January 2025

Photo gallery for Hotel Windsor Suites Bangkok

Outdoor pool
Outdoor pool
Pano Corner Suite | Minibar, in-room safe, blackout drapes, iron/ironing board
Lobby sitting area
Fridge, coffee/tea maker

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Parking available
  • Pool
  • Room service

Room options

About the neighborhood

Map
10/1 Sukhumvit 20 (Sainampueng), Sukhumvit Rd., Klongtoey, Bangkok, Bangkok, 10110

What's nearby

  • Soi Cowboy - 6 min walk - 0.5 km
  • Terminal 21 Shopping Mall - 9 min walk - 0.8 km
  • EmQuartier - 9 min walk - 0.8 km
  • Emporium - 13 min walk - 1.1 km
  • Nana Square - 20 min walk - 1.7 km

Getting around

  • Bangkok Makkasan Station - 4 min drive
  • Asok BTS Station - 7 min walk
  • Suvarnabhumi Intl. Airport (BKK) - 38 min drive

Restaurants

  • ‪Otto Bar - ‬3 min walk
  • ‪The Penalty Spot - ‬3 min walk
  • ‪ก๋วยเตี๋ยวไก่ สายน้ำผึ้ง - ‬2 min walk
  • ‪Bei Otto - ‬1 min walk
  • ‪Saras - ‬2 min walk

About this property

Hotel Windsor Suites Bangkok

Luxury family-friendly hotel near Terminal 21 Shopping Mall
Near Soi Cowboy and Emporium, Hotel Windsor Suites Bangkok provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Indulge in aromatherapy, a body wrap, and a body scrub at Neva Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), a free shopping center shuttle, and multilingual staff
  • An elevator, tour/ticket assistance, and meeting rooms
Room features
All 347 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 40-inch TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site (THB 400 per night)
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: THB 400 for adults and THB 400 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Windsor Cafe
  • The Golden Palace

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Babysitting services
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (48438 square feet of space)
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 1000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1000.0
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 400 for adults and THB 400 for children
  • Airport shuttle fee: THB 2800 per vehicle (roundtrip)
  • Extended parking fee: THB 400 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: THB 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 7 years old are not allowed in the spa without adult supervision

Property is also known as

Bangkok Windsor
Bangkok Windsor Suites
Hotel Windsor Bangkok
Hotel Windsor Suites
Hotel Windsor Suites Bangkok
Windsor Bangkok Hotel
Windsor Hotel Bangkok
Windsor Hotel Suites Bangkok
Windsor Suites Bangkok
Windsor Suites Hotel
Windsor Suites

Frequently asked questions

Does Hotel Windsor Suites Bangkok have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Windsor Suites Bangkok pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Windsor Suites Bangkok?

Self parking is free at this property.

What time is check-in at Hotel Windsor Suites Bangkok?

Check-in start time: noon; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Windsor Suites Bangkok?

Check-out is at noon. Late check-out is available for THB 1000 (subject to availability).

Does Hotel Windsor Suites Bangkok provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2800 per vehicle applies.

Where is Hotel Windsor Suites Bangkok located?

This family-friendly Bangkok hotel is located near the airport, within a 10-minute walk of EmSphere Shopping Center, Terminal 21 Shopping Mall, and Soi Cowboy. Emporium and Nana Square are also within 1 mi (2 km). Asok BTS Station is 7 minutes by foot and Sukhumvit Station is 9 minutes.

Hotel Windsor Suites Bangkok Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 269 out of 997 reviews" "
Rating 8 - Good. 452 out of 997 reviews" "
Rating 6 - Okay. 184 out of 997 reviews" "
Rating 4 - Poor. 60 out of 997 reviews" "
Rating 2 - Terrible. 32 out of 997 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
To be fair, the property is old and rather tired, but is in the process of renovating and moving under the Accor umbrella. Things are a bit of a mess, but that should be sorted out by April 2020. The price per sq meter is the big attraction, as older properties like this have much bigger rooms (bigger than many new condos). One item, Bei Otto, the German place next door, is abusively loud, making it hard to sleep. You want to stay on the Soi 18 side to avoid this. On the good side, you can enter from either Soi 20 (main entrance) or Soi 18, which puts you much closer to the BTS and MRT for transit.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

AllGood👍👍, Bangkok

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The property reflects fading glory. Many of the fixtures and fittings are much in need of renovation and/or replacement.
Stayed 3 nights in Jan 2020

6/10 Okay

Tanvir

Disliked: Cleanliness
Need to be serviced!!
The property needs to really take care of the aroma or change the carpet... specially in the corridors. The smell is horrible and I would recommend everyone to check your floor before you are allocated a room at Check-in. Floor 27 is a definite NO for me. The smell is really bad and can make a person sick. Even the room needs to be serviced well. Over all I would give a 6 out of 10 for this property.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Breakfast was not very good Hotel having work done on its entrance and reception
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2019

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean, good service.
I liked this place. The location was great, the room was huge. We had an executive room which came with free happy hour drinks in the evening. Breakfast was also good. I would stay here again.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It may sound petty, but the hotel has a super fast elevator. As it has 33 floors and many guests, this actually made a difference. The rooms are spacious and comfortable. The pool is very, very nice. Staff are helpful and quick to respond to requests. The location is great, with many shops and restaurants around.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pool! Rooms are little suites with sitting areas which is useful. The breakfast buffet is so-so but overall I love the place and the location.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2019

6/10 Okay

Tanika

Liked: Room comfort
Good location but not very friendly hotel
The room was comfortable but generally a little run down. The breakfast was awful. Congealed eggs, watery tea and coffee. The staff were polite but not very engaged. Some were more friendly and helpful than others. We wanted to get some advice on tours around the city but the man sitting at the desk seemed a bit of a charlatan. Less advice , more trying to make us go in his (expensive) company tours! The hotel feels like it needs a bit of staff training.
Stayed 2 nights in Dec 2019

8/10 Good

BigDave, Pattaya

Business traveler
Liked: Cleanliness, staff & service, amenities
I have stayed at Windsor suites before, it is place between 2 Bts stations so has fairly easy access. It is an older hotel and has character and nice design aspects. The city views are fantastic and it has a hidden gem rooftop pool and spa. Downside old rooms that need a bit of TLC, and unless you are chinese food wise you are not catered for....but just around the cirner on Sukhumvit is bad boy burgers which are absolutly epic
Stayed 2 nights in Nov 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and pool were as advertised and overall we had a very nice stay at the hotel. We were happily surprised about the free drinks at the executive lounge that were included in our room.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always pleasant staff,nice spacy rooms and good deals on rooms... close to trains etc... a nice stay
Stayed 4 nights in Oct 2019

10/10 Excellent

christopher

Stayed 6 nights in Oct 2019

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Windsor Suites 5 day stay
Great view, comfortable beds, quiet and peaceful in the room. Rooms slightly dated, but nice. Wide variety of breakfast choices, though just average quality.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 8 nights in Oct 2019