Our group was really please with the service in Gilden Mountain Hostel, especially Mrs. host, very nice and hospitality. But I'm not happy with the booking of Hotels.com, they booked us 5 rooms, 2 people/room for 9 people at the Hostel, but when we came there, Mrs.host said that they only have the Sharing Room, which means we have to stay together in 1 room (9 people/room). I'm really furius cause the Hotels.com didn't tell me clearly about the type of room. They still booked us 5 room and charged for 5 room too. This was really annoying, I think we'll never use the booking service through Hotels.com again.