Pictures and description were not even remotely as advertised. Room was neglected and run down, lamp didn't work, the sink spout was broken, towels were stained and smelt sour, and the room had a mouldy smell to it. Mattress were squeeky,old, and uncomfortable. I wasn't even willing to go bare foot in the room. Also, booked a non-smoking room, the room stunk of cigarettes. When I called the front desk about the smoking room issue the guy came up into the room and said it wasn't a smoking room and that he smelt nothing, so I handed him the ash tray that was in the room.
The front desk and management were not willing to do anything to help me change rooms or to compensate.
I originally booked for 4 days and left the hotel in less than 7 hours. The only reason it was 7 hours long is because I landed in BKK at 4:00am local time, and booked a new room almost immediately after I got to this hotel, just had to wait until noon for check in at new hotel.
DO NOT BOOK HERE!!!