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Charltons Banff

3.0 star property
Banff hotel in Uptown District with an indoor pool and a spa tub

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Charltons Banff

Lobby
Exterior
Deluxe Room, 2 Queen Beds, Mountain View | Premium bedding, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Free WiFi
The price is AED 365
AED 405 total
includes taxes & fees
13 Jan - 14 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Kitchenette Suite - Sleeps Four

Kitchenette Suite - Sleeps Four | Premium bedding, iron/ironing board, free WiFi, bed sheets

Kitchenette Suite - Sleeps Four

Highlights

Free cribs/infant beds
Kitchenette
Mini-fridge
Dishwasher
LCD TV
2 bedrooms
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

Highlights

Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Shower/tub combination
Bathrobes
Hair dryer
Electric kettle
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

Highlights

Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Heated bathroom floor
Hair dryer
Shower/tub combination
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft Fireplace Suite

Loft Fireplace Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

Loft Fireplace Suite

Highlights

Separate sitting area
Fireplace
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Sofa bed - double
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Memory foam bed
Bathrobes
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | View from room

Deluxe Room, 2 Queen Beds, Mountain View

Highlights

Separate sitting area
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Heated bathroom floor
Hair dryer
Separate bathtub and shower
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indoor pool

Banff Caribou Lodge and Spa

Hot Tub
Spa
Pet friendly
Parking included
8.6 out of 10, Excellent, (2446)
The price is AED 405
AED 451 total
includes taxes & fees
5 Jan - 6 January 2025
Banff Caribou Lodge and Spa

About the neighborhood

Map
513 Banff Ave, Banff, AB, T1L1B4

What's nearby

  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 10 min walk - 0.9 km
  • Banff Centre for Arts and Creativity - 15 min walk - 1.3 km
  • Tunnel Mountain - 5 min drive - 2.0 km
  • Upper Hot Springs - 9 min drive - 5.3 km

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬13 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬14 min walk

About this property

Charltons Banff

Hotel near Upper Hot Springs
Consider a stay at Charltons Banff and take advantage of a terrace, a fireplace in the lobby, and a spa tub. Guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free bicycle rentals, self parking (surcharge), and a front-desk safe
  • Gas grills, smoke-free premises, and luggage storage
  • A water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All 65 rooms boast comforts such as premium bedding and bathrobes, in addition to perks like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 37-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby

Things to do

  • Free bicycle rentals
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Ski passes

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • This property does not have elevators

More

  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Royal Canadian Lodge 459 Banff Ave]
For more details, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

Does Charltons Banff have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Charltons Banff?

As of 31 December 2024, prices found for a 1-night stay for 2 adults at Charltons Banff on 13 January 2025 start from $110.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Charltons Banff pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Charltons Banff?

Self parking is available for CAD 15.70 per night. Limited spots are available.

What time is check-in at Charltons Banff?

Check-in start time: 4 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Charltons Banff?

Check-out is at 11 AM.

Where is Charltons Banff located?

Located in Uptown District, this hotel is within a 15-minute walk of Victoria Glacier, Banff National Park Information Centre, and Banff Lake Louise Tourism Bureau. Canadian Ski Museum West and Banff Legacy Trail are also within 15 minutes. Banff Station is 16 minutes by foot.

Charltons Banff Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 412 out of 1010 reviews" "
Rating 8 - Good. 348 out of 1010 reviews" "
Rating 6 - Okay. 137 out of 1010 reviews" "
Rating 4 - Poor. 73 out of 1010 reviews" "
Rating 2 - Terrible. 40 out of 1010 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin person was very helpful and made sure we were set up for a great stay!
Stayed 1 night in Dec 2024

6/10 Okay

Amanda

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
They didn’t clean our room, just one day
Stayed 4 nights in Dec 2024

10/10 Excellent

Trevor

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent with the entire Banff Ave area in comfortable walking distance. But the lack of elevator access when the lobby is closed is frustrating.
Stayed 2 nights in Dec 2024

8/10 Good

Ana Carolina, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, staff is friendly, pool had just opened from renovations, it's pretty good. The only thing is that you have to "go outside" as the corridors to the rooms are open - so be prepared on cold days. We stayed in the room with a kitchenette, which is convenient, but room is a bit outdated. Parking is under the building, also convenient, but paid extra. Location is good
Stayed 2 nights in Dec 2024

4/10 Poor

Donald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very good experience for the price. Plus the charge for outside parking. Decided to stay in the loft bedroom, severely outdated plus the noise from one of the adjoining units. The only reason I would stay here again is if there was a storm and no other place to stay. Save your money, go somewhere else
Stayed 1 night in Dec 2024

6/10 Okay

Low

Stayed 2 nights in Dec 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly Room was clean. We were in an updated room. It was very nice Nice big room
Stayed 1 night in Dec 2024

8/10 Good

Marie Veronique

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t expecting that parking fees will not be included with the hotel stay (not even covered and heated) had to pay per day.
Stayed 1 night in Nov 2024

10/10 Excellent

Zhaoyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a storage room for snowboard and ski which is nice.
Stayed 3 nights in Dec 2024

10/10 Excellent

Geordie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is an extra fee, but location and amenities are worth the price. Would consider staying here again if I'm in the area
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Jo-Anne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 2 queen beds and got 2 double beds. Wasnt too bad though.
Stayed 1 night in Dec 2024

10/10 Excellent

Brynn

Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay at Charltons Banff! The loft room was great. Our mini fridge did not work when we arrived but we notified the front & they switched the mini fridge within the hour. Overall great service & stay!
Stayed 2 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that it was $15 per night for parking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Stayed 1 night in Nov 2024

10/10 Excellent

Niobe

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

kyle

Traveled with group
Liked: Cleanliness, staff & service
Nicely renovated rooms
Stayed 1 night in Dec 2024

8/10 Good

Kaelyn

Traveled with partner
Liked: Cleanliness
Good walking location to downtown Banff.
Stayed 1 night in Nov 2024

6/10 Okay

Heather

Traveled with family
Disliked: Property conditions & facilities
Outdated property. Parking area very poorly lit and small. Elevator is tiny and needed cleaning. Room size was adequate although smelled heavily of lemon cleaner and tile floor area was sticky. Beds very comfortable though and room was quiet.
Stayed 1 night in Dec 2024

8/10 Good

Kari

Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Charlton’s. The room was very clean & the staff were great.
Stayed 1 night in Nov 2024

8/10 Good

NIÑA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was wonderful. Fireplace suite with king bed was super cute for a mini honeymoon. 12-15 min walks from shops
Stayed 2 nights in Nov 2024

6/10 Okay

Jini

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Poor sound proof and poor staff service.
Stayed 2 nights in Nov 2024

2/10 Terrible

Dylan

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The property is misrepresented in the photos. We were expecting a clean, good condition suite and ended up with a place that hasn’t been maintained. The place was falling apart. The key card reader was beeping constantly to indicate low battery. When the staff was notified, no action was taken. This noise disrupted our sleep. The heating/cooling/fan unit in the loft was so loud that we couldn’t get a good sleep and when the staff was notified in the morning, the response was that “the units are old and they all make these noises”. I couldn’t believe that no one cares enough to keep these places in good condition for the price they’re charging per night.
Stayed 1 night in Nov 2024