Jalan Hegarmanah 9-15 Setiabudhi, Bandung, West Java, 40141
What's nearby
Rumah Mode Factory Outlet - 7 min walk
Cihampelas Walk - 19 min walk
Paris Van Java Mall - 20 min walk
Bandung Institute of Technology - 3 min drive
Maranatha Christian University - 7 min drive
Getting around
Bandung Railway Station - 5 min drive
Bandung (BDO-Husein Sastranegara Intl.) - 6 min drive
Restaurants
Mangkok Ayam - 3 min walk
Saka Bistro & Bar - 9 min walk
Pipinos Kitchen - 13 min walk
Giggle Box Café & Resto - 10 min walk
Kedai Cemal Cemil - 13 min walk
About this property
Grand Serela Setiabudhi Hotel Bandung
Upscale hotel located in Hegarmanah
At Grand Serela Setiabudhi Hotel Bandung, you can look forward to a grocery/convenience store, shopping on site, and a garden. Treat yourself to a massage at WHALE Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
You'll also enjoy the following perks during your stay:
Free self parking
Breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
A 24-hour front desk, tour/ticket assistance, and free newspapers
Room features
All 99 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
Showers, free toiletries, and hair dryers
Flat-screen TVs with cable channels
Electric kettles, daily housekeeping, and desks
Languages
English, Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Roundtrip airport shuttle (surcharge)
Food and drink
Breakfast available for a fee
1 restaurant
1 bar
24-hour room service
Things to do
Fitness center
Full-service spa
Sauna
Shopping
Family friendly
Grocery/convenience store
Laundry facilities
Soundproofed rooms
Conveniences
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Business center
Conference space
Meeting rooms
Outdoors
Garden
Spa
Massages
Accessibility
Elevator
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Bathroom
Free toiletries
Hair dryer
Shower
Towels
Entertainment
Cable channels
Flat-screen TV
Food and drink
Electric kettle
Free bottled water
More
Desk
Phone
Safe
Slippers
Soundproofing
Policies
Check-in
Check-in time starts at 2:00 PM
Express check-in available
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Property is also known as
Grand Serela Setiabudhi
Grand Serela Setiabudhi Bandung
Grand Serela Setiabudhi Hotel
Grand Serela Setiabudhi Hotel Bandung
Serela Setiabudhi Bandung
Grand Serela Setiabudhi Hotel Bandung Hotel
Grand Serela Setiabudhi Hotel Bandung Bandung
Grand Serela Setiabudhi Hotel Bandung Hotel Bandung
Frequently asked questions
Is Grand Serela Setiabudhi Hotel Bandung pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Serela Setiabudhi Hotel Bandung?
Self parking is free at this property.
What time is check-in at Grand Serela Setiabudhi Hotel Bandung?
Check-in begins at 2:00 PM.
What time is check-out at Grand Serela Setiabudhi Hotel Bandung?
Check-out is at noon.
Does Grand Serela Setiabudhi Hotel Bandung provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Grand Serela Setiabudhi Hotel Bandung located?
Located in Hegarmanah, this spa hotel is within a 10-minute walk of Jalan Cihampelas and Rumah Mode Factory Outlet. Parahyangan Catholic University and Karang Setra Water Park are also within 15 minutes.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Grand Serela Setiabudhi Hotel Bandung Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 4 out of 38 reviews
10 - Excellent
4
Rating 8 - Good. 15 out of 38 reviews
8 - Good
15
Rating 6 - Okay. 13 out of 38 reviews
6 - Okay
13
Rating 4 - Poor. 5 out of 38 reviews
4 - Poor
5
Rating 2 - Terrible. 1 out of 38 reviews
2 - Terrible
1
6.6/10
Cleanliness
7.2/10
Staff & service
6.6/10
Property conditions & facilities
Reviews
8/10 Good
Jimmy
29 December 2018
Liked: Cleanliness, room comfort
Hotel low budget
Old hotel, but for hotel food is very good . Clean , low budget
Vila nya oke banget dan bener2 buat tempat sepi dan tenang yg jauh dr hiruk pikuk kota , dan pelayanannya oke bagus juga enak banget bawa keluarga besar karna kamar nya besar2 banget dan lengkap banget ada tv, dapur dan ruang tamu.
Tapi akses jalan ke vila nya agak horor ya alias agak susah nu krna di map juga petunjuk jalan nya salah2 semua.. tp nanya2 sama org oke juga dan akhirnya bisa sampai dengan selamat.
Pelayanannya cepet tanggap dan mereka semua stand by juga mau panggil malam hari juga mereka selalu on sih ada terus..
Dan ruangannya bersih bersih dan adem banget..
Desti
Stayed 2 nights in Sep 2018
8/10 Good
Novianti Dian
13 November 2018
Liked: Staff & service, room comfort
Untuk standard bintang 4 masih jauh namun untuk segi price kemarin pas menginap sudah bagus
Room is nice.. booked 2 rooms.. 1 room no fridge.. hair dryer not working properly.. there’s 2 lift but only 1 can be use.. staffs so friendly.. breakfast ok.. can be improved..
Puteri
Stayed 3 nights in Apr 2018
This review was submitted before 2018 and has not been verified.
we checkin late and get the room on the other wing which you need to change lift. we asked the reception for the room on the reception wing but they said is fully booked even though in the morning when we went down for breakfast doesn't show the hotel is full. at the end we upgraded our room to get the room on the same wing as the receptionist with extra payment.
The breakfast I may say is the worst breakfast I ever tasted in the hotel standard breakfast.
Ika
Stayed 2 nights in Sep 2017
This review was submitted before 2018 and has not been verified.
6/10 Okay
IL GYO
27 September 2016
근접성
근접성 스티아부디 반둥
IL GYO
This review was submitted before 2018 and has not been verified.
Very good, if bath is provided that will be better
Verified traveler
This review was submitted before 2018 and has not been verified.
8/10 Good
Meiyi Eliabeth, Singapore
1 September 2015
Liked: Cleanliness, staff & service, room comfort
Superb Stay in Grand Serela with A stellar service
I plan a 4 days 3 nights trip to Bandung with my boyfriend.
We had a free upgrade to the suite room and Nisa the customer service representative went through the trouble to facilitate us to the room.
My birthday happens to coincide with my trip and I was greeted with a warm birthday wish by her in the morning of my birthday. She also asked for my anticipated time of return to the hotel as I was paying a visit to Kawah Putih that very day and I think little of her question.
Upon returning to my hotel, Nisa and her colleagues greeted me with a delicious birthday cake and sang me a tune in my room. I certainly did not expect this service and I am glad I chose Grand Serela as my choice of accommodation for my very first trip to Bandung. Additionally, the hotel is within close proximity to the supermarket and not to be missed Rumah Mode factory outlet for their affordable brand name such as Gap and choices of bermudas for guys is limitless.
Hotel is a bit old and carpets needs shampooing, breakfast variety cold be improved. But for the price we paid, I have zero complaints but many praises for the staff and the housekeeping of our room.
Well done Grand Serela and also special thanks and mentioned to Nisa, we will return!
Meiyi Eliabeth
This review was submitted before 2018 and has not been verified.
strong stench in the room. it was old run down and never maintained out-dated hotel. molds in the bathroom. carpets were dirty. Hairdryer ws working. The cold water lever in the shower was broken.
Indravathy
This review was submitted before 2018 and has not been verified.
The bath tab is terrible n the wall is dirty. Towel are very old n the color turn grey. The room floor is carpet therefore smelly. The breakfast is simply but taste good. Staff are friendly n helpfull
merlin
This review was submitted before 2018 and has not been verified.
6/10 Okay
Aziah, malaysia
3 October 2014
Liked: Staff & service
Disliked: Cleanliness
Good stay.
Good hotel for the price paid.
Aziah
This review was submitted before 2018 and has not been verified.
6/10 Okay
Khairul, Johor Bahru, Malaysia
22 September 2014
Liked: Staff & service, room comfort
Quiet area, quite close to te Factory outlets
The hotels staffs are very coutecious & helpful
It was a pleasant stay
Wifi doesn't work for some reason though
Breakfast buffet service was a bit slow due to understaff
Khairul
This review was submitted before 2018 and has not been verified.
This review was submitted before 2018 and has not been verified.
8/10 Good
Seah, Singapore
3 June 2014
Liked: Room comfort
Nice fragrance in lift, big room for superior std.
Room wash basin stopper jam, water cannot flow down. Maintenance staff came to fix for quite a while but another problem starts, cold water but only hot water came. Service staff was nice, suggest we change room. The weather not as cooling compare to my last trip in October.
Seah
This review was submitted before 2018 and has not been verified.
The breakfast selection is limited , and the toiletries is very poor for four star rating hotel. Book a room at the building which the pool located, or you have to pass the dining room and using lift or stairs to reach the pool (approx 2/3 level). the location is good though.
Amelia
This review was submitted before 2018 and has not been verified.
My friend and I stayed in the Grand Serela Setiabudhi hotel for 4 nights. From the moment we arrived, we were greeted warmly by the Manager, Agin who was very patient and tried his sincerest to help us.
Actually, the main reason coming to Bandung is for our friend's wedding, therefore we were on a very tight schedule. As it was, the manager Agin and Ronald still tried their best to help, listening our request patiently and quick to recommend attractions of Bandung to us. It was great!! We tried the Spa in the hotel which was fantastic and great value. We experienced the hot spring -very good and relaxing. And we had an unexpected experience to taste the luwak coffee. :)
Many thanks to Agin and Ronald for making our holiday a more enjoyable one.
Sanki
This review was submitted before 2018 and has not been verified.
Walking distance to Rumah Mode, near to Paris Van Java and Chimpalas. Very pleasant and cooperative staff.
Verified traveler
This review was submitted before 2018 and has not been verified.
6/10 Okay
EmYati
19 March 2014
Disliked: Cleanliness
EmYati
This review was submitted before 2018 and has not been verified.
6/10 Okay
lia, bandung
27 February 2014
Liked: Cleanliness, staff & service
sedikit kecewa
Kamar di berikan yg smoking. Padahal yg di pesan tidak smoking. Kaarna saya bawa bayi. Di berikan kamar yg conecting door. Berisik sekali . Jd anak sering terbangun. Di situ sy mintaa.kamar diseting honeymoon. Tp boro2 heheh. Yg ad anak sy kebngun trus sama kmr sebelah. Yg mungkin kamar Sebelah jg tergnggu dengan tangisan anak sy. Saat masuk room. Handuk tidak ad. Dan sampai sy. Selesi. Mandi. Handuk blm muncul jg.saandal hotel hanya tersedi 1.yg lebih anehh pas breakfast di resto ad stand jamu. Ibu jamu menwarkn jamu. Dan sy pun meng iyaa kaan.dan setelah jmu itu jd.dan di antarkan ke meja saya. 1 gelas di kenakan biaya 15rb. Yg klo di embok jamu paling 2rb.sangat kecewa sih. Jika memang di kenakan biaya seharusnya di informasikan terlebih dahulu.
lia
This review was submitted before 2018 and has not been verified.
Spacious room but need to improve on the cleanliness esp in the bathroom. No small towels for use. No shower caps for ladies. Hot water is unreliable. We stayed 5 nites and 2 nights with cold water for shower at 9pm and temperature 18 degrees! We were shivering! Breakfast was good bcos they try to varies their menu daily. Staffs are helpful, pleasant and warm hospitality is a plus despite the standard of the room for a 4 star hotel, that definitely needs to be upgraded .
Vincent
This review was submitted before 2018 and has not been verified.
We were warmly received at the airport by a staff named Taufan,very knowledgeable and polite.
Hotel staffs were very nice,polite and friendly.
Room was clean and bright.
Room service menu was ok.
Breakfast spread was the same for 4 days but had a variety.
A small outdoor play area for the kids.
Family friendly.
Setback- NO Wi Fi in the rooms,only at the lobby.