8/10 Good
Sara
22 January 2025
Liked: Cleanliness
Up in the clouds
Overall, our experience with this VRBO was great. Richard provided outstanding information (print and responses to questions) prior to our stay. We really appreciated the level of detail about things to do nearby. The house, view, and garden were topnotch. Listen out for the toucan pairs! The restaurant, market, and coffee shop that were about 1/3 the way up the mountain were excellent and a huge bonus.A few issues did come up. First, the 15 minute ride up the mountain was much more uncomfortable than other reviews stated (or didn't state). Perhaps others just stayed at the house but we went up and down at least once a day which was stressful for several members of our party. There were also a couple of mechanical issues that we wish we had been made aware of ahead of time. The indoor fridge was intermittently turning off to the point of needing to move our food to the outside fridge. Additionally, the pool heater wasn't working and with consistently cloudy weather it didn't heat up enough for several of our cold-sensitive family members to enjoy it. Both the fridge and pool heater issues were known to the property manager and parts were on order for both. If we had known there were issues, it would have saved us from frustration or thinking that somehow we had broken something.
Sara
Stayed 6 nights in Jan 2025