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White Rock Castle Suite Hotel & SPA

3.5 star property
Escape to a seaside haven where relaxation meets adventure.

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Photo gallery for White Rock Castle Suite Hotel & SPA

Property entrance
Lobby
Seasonal outdoor pool
Flat-screen TV
Sauna, Turkish bath, body treatments, hydrotherapy, aromatherapy

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Spa
  • Breakfast available
  • Pet friendly
  • Pool

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 Queen Bed, Sea View

Deluxe Room, 1 Queen Bed, Sea View | In-room safe, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Sea View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Satellite channels
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, free WiFi, bed sheets

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

In-room safe, free WiFi, bed sheets

Standard Double or Twin Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Park View

In-room dining

Junior Suite, Park View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • Park view
  • Sleeps 3
  • 1 King Bed

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Exterior

Lighthouse Golf and Spa Hotel

  • Pool
  • Hot Tub
  • Breakfast included
  • All inclusive
8.4 out of 10, Very Good, (56)
The price is AED 360
AED 392 total
includes taxes & fees
5 Mar - 6 Mar
Lighthouse Golf and Spa Hotel

About the neighborhood

Map
22 Akad. Daki Jordanov Street, Balchik, 9600

What's nearby

  • Summer Palace of Queen Marie & Botanical Gardens - 9 min walk - 0.8 km
  • City Historical Museum - 16 min walk - 1.4 km
  • Balchik Central Beach - 3 min drive - 1.9 km
  • BlackSeaRama Golf Club - 17 min drive - 12.4 km
  • Albena Beach - 25 min drive - 11.3 km

Getting around

  • Varna (VAR-Varna Intl.) - 58 min drive

Restaurants

  • ‪Veroni - ‬5 min drive
  • ‪Bar Fantasy - ‬2 min drive
  • ‪Queen's Winery House - ‬7 min walk
  • ‪Makali - ‬15 min walk
  • ‪Lighthouse Lobby Bar - ‬9 min drive

About this property

White Rock Castle Suite Hotel & SPA

Family-friendly hotel by the sea
You can look forward to an adjacent golf course, a poolside bar, and a rooftop terrace at White Rock Castle Suite Hotel & SPA. Treat yourself to hydrotherapy, a massage, or a body treatment at the onsite spa. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool and a children's pool
  • Free self parking
  • Continental breakfast (surcharge), a free area shuttle, and bike rentals
  • Babysitting (surcharge), a TV in the lobby, and a banquet hall
Room features
All 93 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Bulgarian, English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle

Food and drink

  • Continental breakfast available for a fee daily 8 AM–10:30 AM: EUR 10 for adults and EUR 5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Playground
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 2

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between December 1 and April 14.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 60.00 per vehicle (one-way)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night
  • Facilities fee: EUR 5 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that beverages are not included in Half-Board and Full-Board rates.

Property is also known as

White Rock Castle Suite Hotel Balchik
White Rock Castle Suite Hotel
White Rock Castle Suite Balchik
White Rock Castle Suite
White Rock Suite & Spa Balchik
White Rock Castle Suite Hotel & SPA Hotel
White Rock Castle Suite Hotel & SPA Balchik
White Rock Castle Suite Hotel & SPA Hotel Balchik

Frequently asked questions

Does White Rock Castle Suite Hotel & SPA have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is White Rock Castle Suite Hotel & SPA pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at White Rock Castle Suite Hotel & SPA?

Self parking is free at this property.

What time is check-in at White Rock Castle Suite Hotel & SPA?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at White Rock Castle Suite Hotel & SPA?

Check-out is at noon.

Does White Rock Castle Suite Hotel & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 60.00 per vehicle applies.

Where is White Rock Castle Suite Hotel & SPA located?

This family-friendly Balchik hotel is located by the sea, within 1 mi (2 km) of Summer Palace of Queen Marie & Botanical Gardens, Ethnographic Museum, and City Historical Museum. Balchik Central Beach is 1.3 mi (2.1 km) away.

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White Rock Castle Suite Hotel & SPA Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 28 reviews
Rating 8 - Good. 15 out of 28 reviews
Rating 6 - Okay. 4 out of 28 reviews
Rating 4 - Poor. 3 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

6/10 Okay

Dania

Stayed 1 night in Sep 2022

10/10 Excellent

Char, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv dont have hdmi socket for our amazon fire stick, that was litteraly our only problem, we assumed they would have as they had flat screen tvs. So we was unable to watch anything of an evening.
Stayed 2 nights in Sep 2020

6/10 Okay

Craig

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

brasoveanu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
4 Nächte Aufenthalt- Zimmer niemals geputzt. Nur den Mistkübel wurde entleert, nicht den Aschenbecher im Balkon. Zu wenige Parkplätze
Stayed 4 nights in Jul 2019

8/10 Good

Robert

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Plamen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Стаята беше без балкон. Паркингът е недостатъчен за всички автомобили.
Stayed 1 night in Aug 2018

4/10 Poor

R, San Francisco

Disliked: Cleanliness, property conditions & facilities, room comfort
We rented two rooms - one was a suite with a sofa bed. There was a strong sewer smell in the bathroom. No toilet paper in the bathroom of the 2nd room. The wifi was terrible. And the sofa bed in the suite had a huge dip in the middle and a flimsy matress. They only had kitchen utensils for 2 people. Overall a pretty bad experience. On the flip side, the receptionist did her best to help with the matress situation.
Stayed 1 night in Jul 2018

8/10 Good

alin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Jordi, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto
Hotel cerca del mar negro. Habitaciones amplias, limpias y con excelente wifi. Spa correcto
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Vanda, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious room. Good breakfast.
Friendly welcome. The hotel was very convenient for the botanical garden and palace., and also an easy 20 minute walk to harbour restaurants. Room and bathroom were spacious and very clean. We had a sea view room but I have to admit the sea was rather distant! Would certainly recommend.
Stayed 2 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Basic hotel
The hotel looks nice from the outside but the room with breakfast for one night that I stayed in was very basic. I had previously stayed in a 5 star hotel the night before so was probably a bit spoilt. However, this hotel did it's job without being any more than average. Staff were friendly and helpful so no issues with that but the rooms may need some modernising over time. I expected something better for almost 70pounds for the night but it is what it was. I'd give it between 2.5 and 3 stars.
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Espen, Fredrikstad, Norge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent, stilig, fin beliggenhet og topp personal!
Vi likte oss godt her, kona fikk trent og ungene plasket rundt ved hotellets basseng. Rent og stilig, god service og store rom. Beliggenheten er litt langt fra stranden, men i Balchik er det uansett ikke mye strand å trakte etter. Men mye å se på, flotte hus og murer i kalkstein, mange trapper og lite koselig sentrum. Et lite stykke å spasere til sentrum, rundt en kilometer. Men botanisk hage ligger rett utenfor hotelldøra, dette er en stor attraksjon i området, anbefales veldig å ta seg en tur hit. Vi byttet riktignok rom, men det var kun på grunn av senga. King size bed er IKKE to enkeltsenger satt sammen, men dette er noe de gjør på hoteller over hele verden.
Stayed 7 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with good facilities
Really nice hotel room. 2 bathrooms, and a separate living area. Would have preferred an actual double bed, but instead got 2 singles pushed together with single duvets which was strange! Nice bathroom with a great shower, though the hot water ran out towards the end. Hotel staff okay, but a smile wouldn't go amiss...very little English spoken. Don't eat in there as very basic. Used the spa facilities which were good. The gym is more for weights than cardio. Limited car parking. Overall it was really good value for money
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

jean michel, paladru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon séjour, à refaire !
séjour très agréable, personnel sympathique,la proximité du port de balchik et des restaurants.
This review was submitted before 2018 and has not been verified.

8/10 Good

Will, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Handy for the botanical gardens.
Unfortunately it is a longish walk to the town and the seafront. The seafront is nice and some parts of the town but other parts a very rough, as is much of the countryside nearby.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Joanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odradzam ten hotel
Dramat, kraj dziki jak i jego mieszkańcy.Hotel brudny z mrówkami ,a jedzenie jeszcze gorsze.Odradzam wszystkim.
This review was submitted before 2018 and has not been verified.

6/10 Okay

GuAM, Bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel sympa et accueillant mais...
Séjour avec deux enfants (3 et 5 ans) dans une Executive Suite. Excellent hôtel refait à neuf mais la nourriture y est franchement infâme. Nous n'avons testé que le petit déjeuner mais cela nous a suffit. Bref, dommage car l'hotel a un excellent potentiel.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
The restaurant needs to improve the staff and menu offer and quality. Not pleased with the breakfast either.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel amenities, poor service
Very comfortable and clean rooms with many amenities. However, the Internet connection was very bad and not up to the Western standards. We were unable to connect to the Internet to check on our flight reservations. The hotel staff dismissed our complaint with " The Interned doesn't want to work". It seemed that they consider the Internet as a unnecessary luxury and do not understand how important is to be able to check on your air ticket reservations or flight changes when you are away from home. The hotel staff knowledge of English was limited at best and some of the clerks did not even speak the local Bulgarian language. Good hotel amenities, very poor service. The quality of the breakfast was well below standard.