Search Resorts in Bakau

"I wish the staff would have been more helpful with their communication. "

"I would stay again. "

"Peaceful "

"Lovely hotel and pool area. Very friendly staff However limited meal options with no awareness of allergies "

"A beautiful location. I upgraded to an ocean view room and did not regret it. Gorgeous grounds. Lots of birds, butterflies and even the odd monkey or two from time to time. Very quiet and peaceful Will definitely return. The only negative was breakfast. Beans, mushrooms and fried potatoes everyday. Thank goodness they had an egg station so i was able to mix things up a bit."

"The rooms were nice and quiet. The walk to the beach is quick and the food selections was good. The only problems I had was the treatment from the staff. The staff treated me like I was not there by attending to other guest more. I went to lunch by the beach and the table was dirty and I asked to have one clean and I was told that after he finish cleaning the other tables he would clean mine.time went by and he forgot about my table, but if he wiped my table when I asked it would have been done. I had to ask a second time to someone else. The cleaning staff went unto my room early while I was at breakfast and said am I checking out, but I just checked in that night with a 2 day stay."

"On arrival thw managed didn't expect us, there wasn't a room ready and they were moving a wardrobe etc into our allocated room. I had to ask for towels, a kettle, a sheet to put over us on the bed. Electric sockets were dangerous, the balcony was filthy and the chairs disgusting. Day 2 of being there, no power and I gave the manager money to top up the electric. After one week there was no water. This place is disgusting and needs closing down "

"The hotel was lovely, rooms are newly refurbished and are clean. Beds are comfy and are made up beautifully each day. The beach is nice and right on the hotel front, the security makes it feel very safe to relax on. The only thing I would say is there is always a lot of sellers from the markets who come up to you on the beach constantly. The food was good, especially the Sunday bbq. The staff are also super friendly and helpful and just want you to have the best possible stay. The management however were not as friendly and seemed to just walk around the resort only saying hello and speaking to people who were “deluxe” guests. The only problem we had was they originally booked us down as B&B when we had paid for all inclusive so we had an embarrassing confrontation with the bar staff when they told us we couldn’t have drinks or lunch !! But this was very quickly rectified luckily."

"Good location, rooms were a bit grim but otherwise fine!"