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"The hotel in a good walkable area, safe. Very clean room it met the needs we needed a 1 night overnight stay before leaving to catch a cruise the next day. Staff was courteous, spoke English, Spanish and Italian and the nightly rate was a great deal."

"It was conveniently located near train station, rooms were impeccably clean, the staff were so polite and available for any questions. I enjoyed returning to the room for some peace and quiet and getting a great nights sleep. Highly recommend! "

"I did enjoy my time at the Madison Staff were lovely, understanding and approachable, the room was basic "

"We chose the Best Western Plus Hotel Universo as it is walking distance from the Rome train station. We were upgraded to a larger room with sofa bed. It suited us very well. The breakfast had a lot of options and staff was very attentive with coffee orders. We ate dinner one night at the restaurant which served some Roman classics and it was good. Overall, would stay again and recommend this hotel. "

"Staff went above and beyond. The hotel is so beautiful. "

"Kevin and staff are very professional and attentive to guests needs "

"Amazing breakfast and they focus on the little things such as choice of pillow or mattress, free stocked minibar, sauna, toiletries, etc, You can get more fancy but it’s hard to get more comfortable. "

"Very nice hotel, but close to Stazione Termini. Nice when hauling your luggage but the less fortunate tend to congregate in the area."

"The jacuzzi was awesome! "