8/10 Good
Kristie
Traveled with partner
11 December 2024
Liked: Cleanliness, staff & service
I took my husband here for a night away for his birthday. The hotel is beautiful, very special with amazing rooms to explore and sit by one of the many fireplaces with a drink. We were allocated a room in the coach house which is closer to the spa but not part of the main building. The room was like staying in my grandmas house, clean but very old fashioned. I know that’s supposed to be the charm of a place like this but I think they can find a way to combine the character with a bit of an update. I would say the spa area is basic and the massage my husband got was underwhelming given the high price. The highlight was the breakfast which was very nice, although it was spoiled by the fact I was told off by the waiter for making a phone call. I’m all for rules, but there was no warning anywhere that mobile phones are not allowed to be used so I felt quite embarrassed. This was a night away without the children so naturally I wanted to check in on them in the morning. Anyway, would I stay here again, probably not, but maybe staying in the main hotel and not being spoken to like a child would change my mind.
Kristie
Stayed 1 night in Nov 2024