Find all hotels by Independent in Ayer Hitam from AED 56

"Valuable"

"Great"

"My family enjoyed our time here. Staff are friendly and helpful. Thank you for our great trip "

"This hotel was a scam. They charged a high amount for a dirty and smelly room. Staff promised to refund my booking but never followed up any requests. "

"Bring your own toiletries; the shaving blade was blunt. Also bring cash. The RM100 refundable deposit is ONLY accepted in cash. This was not informed before arrival and I was fortunate to have that amount in cash on me."

"superior king bed room was spacious and clean - kind of refurbished condition. breakfast was average - not much choices. access to the hotel lobby from the main entrance was terrible bcoz of steep staircase - not friendly at all to senior citizens, not convenient for luggage drop off etc. overall, considered okay for short stay."

"The bed in Room 306 was infested with bed bugs and my son and his girlfriend were bitten in many places from 12 – 2 am in the wee hours of Sunday 21 July 2024. They have photos of the welts caused by these vicious bed bugs’ bites. Please email us how to send these pictures to Expedia. They could not sleep and eventually requested for a change of room to Room 206 which was not the King Deluxe Room Type that I had paid for. The bug infested Room 306 which was directly above Room 206 was not King Deluxe Room too. Their holiday in Kluang was ruined as their sleep was disrupted and they could not sleep well and had to sleep in till 11 am the next day, causing them to have much less time to tour Kluang as their bus back to Singapore was 2.30 pm on Sunday 21 July 2024. In addition, we were charged tourism tax amounting to 20 MYR when your invoice to us clearly stated that all taxes were included in my payment. Please help to compensate us for the ruined holidays due to the bug infested and non-King Deluxe Room 306 and to refund us the tourism tax of 20 MYR."

"close to amenities no free car-parking facility no elevator to upper storeys"

"Smooth check in and prompt response to faulty issue. Recommended but rooms are quite old. Hotel may explore some maintenance. "