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Meliá Isla Canela

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Meliá Isla Canela

Indoor pool, outdoor pool, pool umbrellas, sun loungers
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
The Level Double Room Ocean View | Minibar, in-room safe, blackout drapes, soundproofing
Exterior
Beach nearby, sun loungers, beach umbrellas, beach towels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Parking available
  • All inclusive

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for The Level Double Room Ocean View

The Level Double Room Ocean View | Minibar, in-room safe, blackout drapes, soundproofing

The Level Double Room Ocean View

Highlights

Deck/patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Eco-friendly toiletries
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Communicated Lateral Ocean View

Minibar, in-room safe, blackout drapes, soundproofing

Family Communicated Lateral Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 38 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Communicated Lateral Ocean View (4AD)

Minibar, in-room safe, blackout drapes, soundproofing

Family Communicated Lateral Ocean View (4AD)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 38 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Grand Premium The Level

Minibar, in-room safe, blackout drapes, soundproofing

Double Grand Premium The Level

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for The Level Double Premium Ocean View

The Level Double Premium Ocean View | Minibar, in-room safe, blackout drapes, soundproofing

The Level Double Premium Ocean View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Family Communicated Ocean View

Combined shower/tub, eco-friendly toiletries, hair dryer, bidet

Family Communicated Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Communicated Ocean View (4AD)

Combined shower/tub, eco-friendly toiletries, hair dryer, bidet

Family Communicated Ocean View (4AD)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Double Room

Premium Double Room | Minibar, in-room safe, blackout drapes, soundproofing

Premium Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Ocean View

Double Room Ocean View | Minibar, in-room safe, blackout drapes, soundproofing

Double Room Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 19 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

The Level Suite Ocean View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Family Room Ocean View (2+1)

Minibar, in-room safe, blackout drapes, soundproofing

Double Family Room Ocean View (2+1)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Double Room (2+1)

Minibar, in-room safe, blackout drapes, soundproofing

Family Double Room (2+1)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Double Room (2+2)

Minibar, in-room safe, blackout drapes, soundproofing

Family Double Room (2+2)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Beach view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for The Level Family Double Ocean View (2+2)

Minibar, in-room safe, blackout drapes, soundproofing

The Level Family Double Ocean View (2+2)

Highlights

Deck/patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Eco-friendly toiletries
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Double Family Room Ocean View (2+2)

Minibar, in-room safe, blackout drapes, soundproofing

Double Family Room Ocean View (2+2)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

The Level Suite Ocean View (2+2)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Double Room (with View)

Premium Double Room (with View) | Minibar, in-room safe, blackout drapes, soundproofing

Premium Double Room (with View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for The Level Family Double Ocean View (3AD)

Minibar, in-room safe, blackout drapes, soundproofing

The Level Family Double Ocean View (3AD)

Highlights

Deck/patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Eco-friendly toiletries
  • 29 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for The Level Executive Suite Ocean View

The Level Executive Suite Ocean View | Minibar, in-room safe, blackout drapes, soundproofing

The Level Executive Suite Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View The Level

Junior Suite Ocean View The Level | Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Ocean View The Level

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Barceló Isla Canela

Pool
All inclusive
Kids pool
Free WiFi
8.4 out of 10, Very Good, (144)
Barceló Isla Canela

About the neighborhood

Map
Avenida de la Mojarra s/n, Ayamonte, Huelva, 21409

What's nearby

  • Isla Canela Marina - 5 min walk
  • Isla Canela Golf Course - 8 min drive
  • Tourist Office of Isla Cristina - 26 min drive
  • Central Beach - 35 min drive
  • Monte Gordo Beach - 44 min drive

Getting around

  • Castro Marim Station - 32 min drive

Restaurants

  • ‪Café Pub Neptuno - ‬4 min walk
  • ‪A3 - Casa Manolo - ‬5 min walk
  • ‪Cafe Dante - ‬5 min walk
  • ‪Cerveceria Cayuelitas - ‬4 min walk
  • ‪El Faro del Cantil - ‬29 min drive

About this property

Meliá Isla Canela

Upscale family-friendly hotel near Central Beach
Located close to Isla Canela Golf Course and Islantilla Golf Club, Meliá Isla Canela provides an adjacent golf course, a poolside bar, and a terrace. Adventurous travelers may like the cycling at this hotel. Indulge in a manicure/pedicure, aromatherapy, and a massage at Wellness Area, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and an outdoor tennis court
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Access to a nearby indoor pool, babysitting (surcharge), and a banquet hall
Room features
All 358 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • Flat-screen TVs with satellite channels
  • Ceiling fans, daily housekeeping, and phones

All inclusive details

All-inclusive room rates at Meliá Isla Canela are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 15 per person
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Restaurante Mosaico
  • Pool Bar Los Esteros
  • La Punta Lounge-Bar
  • Las Marismas Lobby Bar

Things to do

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Nature reserve
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between October 30 and March 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 19 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Meliá Atlántico Isla Canela Ayamonte
Meliá Atlántico Isla Canela Hotel
Meliá Atlántico Isla Canela Hotel Ayamonte
Riu Atlantico Isla Canela
Meliá Atlántico Isla Canela
Meliá Isla Canela Hotel
Meliá Isla Canela Ayamonte
Melia Atlántico Isla Canela
Meliá Atlántico Isla Canela
Meliá Isla Canela Hotel Ayamonte

Frequently asked questions

Does Meliá Isla Canela have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Meliá Isla Canela pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Meliá Isla Canela?

Self parking is available for EUR 19 per day. Limited spots are available.

What time is check-in at Meliá Isla Canela?

Check-in start time: 6:00 AM; Check-in end time: anytime.

What time is check-out at Meliá Isla Canela?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Meliá Isla Canela provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Meliá Isla Canela?

Some rate plans available at this hotel are all-inclusive.

Where is Meliá Isla Canela located?

Located on the boardwalk/promenade, this family-friendly hotel is 2.4 mi (3.9 km) from Central Beach and 3.9 mi (6.2 km) from Isla Canela Golf Course. Monte Gordo Beach and Casino Monte Gordo are also within 20 mi (32 km).

Meliá Isla Canela Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 37 out of 84 reviews" "
Rating 8 - Good. 35 out of 84 reviews" "
Rating 6 - Okay. 6 out of 84 reviews" "
Rating 4 - Poor. 6 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó todo
Stayed 4 nights in Oct 2021

4/10 Poor

Robin

Liked: Room comfort
Disliked: Staff & service
Could do so much better
Hotel had lots of potential but sadly not realised. At check-in they wanted the paper "voucher" which we did not have as it was booked while "in transit" but eventually they linked our e-mail confirmation to their system so that they could print it out - all a bit of a faff in 21st century. The room was pleasant with a limited sea view from the balcony. On the first day there was a bottle of water supplied for tea/coffee making but this was not replenished on the second day. A water mark left by a glass on the desk surface wasn't cleaned away, yet I was able to remove it with a tissue and some water! The food at the evening buffet was plentiful and choice was good but everything that should have been hot was lukewarm at best which detracted from the experience and the staff in the restaurant good benefit from some "charm schooling". Breakfast could have been very good but again eggs, omelettes, pancakes were cooked in batches and left to go cold - no wonder there is a microwave in the buffet area - it may have originally been for reheating baby food but sadly it was the only way to make the food palatable. A fire alarm went off one afternoon while we were there and when we reported to reception and asked if it was a drill the receptionist just smiled saying "I know the alarm is ringing!" We stayed in the low season and most other guests seemed to be on golfing breaks, but the hotel itself could do so much better as the facilities are there but service needs improving.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a very relaxed vibe and was perfectly positioned for the award winning beach
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great stay, loved the pools and excellent food. Would love to stay again
Stayed 2 nights in Jul 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Meliá Atlántico - Isla Canela
Amazing hotel and beautiful area. Food, service and value for money excellent.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The Hotel is in a very good position close to the beach in Isla Canela. We had a superior room on the 4th floor with a good view of the sea. The room size was ok but not spacious as was the balcony, however it was very clean. Room facilities for a 4 star hotel were poor - no dressing gowns, no hotel information folder, soap shampoo etc in wall dispensers and little else. The breakfast buffet was very good with plenty of choice, we didn't have dinner at the hotel as we prefer to eat at local restaurants as it is usually better and less expensive than hotel buffets. There is an Italian restuarant in the hotel but no other choice. Bar drinks were reasonably priced but service was very slow at times. The pool and outside areas are nice and well maintained. Overall we enjoyed our stay but felt that one week was long enough.
Stayed 7 nights in May 2019

10/10 Excellent

Jill Headon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Re-visited
Our seventh visit to The Melia Atlantico - it didn't disappoint but not sure what 'The Level' is trying to provide other than a them and us situation. A great place for a holiday if you aren't expecting lots of shops and entertainment. Fabulous beach which is never crowded. Some good bars and restaurants around the marina and short bus ride to Ayamont. Worth a visit.
Stayed 10 nights in Sep 2018

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to relax by the sea ...
Good facilities , good location , good food . Just what was needed to charge the batteries
Stayed 3 nights in Oct 2018

10/10 Excellent

sandra, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing beach break
Staff very friendly was given an upgrade to seaview room . Lovely room well equipped Very good breakfast serving cava in the morning plenty of sun loungers very friendly staff lots of activities to join do yoga Pilates etc. Good food in the restaurant though a bit chaotic and canteen like . Would be good if they had a separate one to eat in lovely beach area everything very clean would recommend
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite hotel and place
Our second stay in the hotel. It was just as lovely as we remembered. The food was good and there are lots of restaurants and bars within a five minute walk. The beach was to be seen to be believed. It is the most relaxing, beautiful place. We will definitely be back.
Stayed 10 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pretty Hotel but Bad Service
Hotel is nice and activities for all ages. Hotel Staff are not very helpful and slow service. Only one restaurant other than the buffet and it's the same menu as room service. Prepare to disconnect cause Wifi is terrible and cell coverage is low. Better options in nearby islands.
Stayed 1 night in Jun 2017

8/10 Good

Jose luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer holiday
Lovely relaxing beach/pool holiday.
Stayed 3 nights in Jun 2017

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
The staff is very nice! Very good buffet! Great location

8/10 Good

J, South London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
We stayed there for a week in mid September 2016 on an all inclusive basis. We chose to pay extra for a premium room and were very glad, for the interesting view from the balcony towards Isla Cristina. The staff were all very hard working, efficient, helpful and friendly. There was always a good selection available on the buffet, whatever time we ate. There are a few local bars and restaurants within easy walking distance of the hotel if you fancy a change of environment from time to time.

8/10 Good

gm, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great hotel but pricy and noisy!
Nice pool, by the ocean but very noisy and busy! Only one place to eat which look like a cafeteria! There must be better place to spend your money in the area!

10/10 Excellent

MARCEANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jayne, Marbella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway
We travelled down to meet friends who were on a Thomson holiday .we live in Spain and it was a 4 hour journey but was worth it. Staff were welcoming , hotel was lovely x

8/10 Good

Cath, Cwmbran, South Wales

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal beach front location
The hotel is situated on the tip of Isla Canela within a short walk from a really picturesque beach and harbour entrance. The hotel itself is modern with excellent amentities and generally, very pleasant, efficient staff. Overall, a very enjoyable stay. One criticism would be the cost of wi-fi access, which at 14 euros per day, is from my experience of other hotels of this standard, usually must cheaper or made available free to guests.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia magnífica
Nuestra experiencia ha sido estupenda, nos ha encantado, tanto el hotel como su personal encantador.
Stayed 2 nights in Apr 2023

4/10 Poor

Maria Rocio

10/10 Excellent

Vicente Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel en si es fantástico y el trato exquisito
Stayed 7 nights in Oct 2022

8/10 Good

diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2022

4/10 Poor

Marija

Disliked: Amenities, property conditions & facilities
Pictures are misleading. My room had no view to the sea/ocean. Food and its presentation was poor, no attention to detail. Also had questions prior to my stay, but no one got back to me. Spa is not really a Spa, only indoor pool. There are massages/treatments availble.
Stayed 6 nights in Aug 2022