8/10 Good
Srikanth
28 April 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 8 days in April. Upon arrival, Oriana (I hope I got the name correct) greeted us with a warm smile, and Carmelo, the hotel manager, ensured a smooth check-in, personally guiding us to our room.
Things We Loved:
The property grounds were beautifully maintained, and the outdoor space was, by far, the best feature of the hotel. It was a peaceful and enjoyable area to relax.
Both Carmelo and Oriana were incredibly helpful, offering fantastic restaurant recommendations, guiding us to the nearest laundry facilities, and providing excellent overall service. Their hospitality truly stood out.
There was a daily room service providing us with clean towels, toiletries and water bottles everyday.
Areas for Improvement:
Breakfast options were quite limited. While it was included in our booking, there was no hot food, and the selection remained the same each day. Eating the same cold food for eight days was challenging.
The swimming pool was colder than expected. With mild April temperatures (between 20–25°C), we had hoped to enjoy the pool, but the water was mostly cold. My kids were excited to use it, but we weren’t sure if warm water was ever pumped in. Given the low number of guests, it seemed pool maintenance wasn’t a priority.
No laundry facilities available on-site.
Other things to note:
- We need to drive 2-3kms to access the highway although the hotel is next to it.
- Can't walk into Avola as the roads didn't seem safe and suitable.
Srikanth
Stayed 8 nights in Apr 2025
