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"Classic historic hotel in the center of the old city. Beautiful, spacious, very clean. Friendly staff and very accommodating."

"Excellent service and location! Luxurious, spacious amd comfy rooms. Close vicinity to the Bern train station and shops. The spa was a great addition to our stay!"

"Perfect location in old town, minutes from train station. Nice room, service was very good. Manuel made us feel welcome. Thank you! "

"Definitely recommend "

"I thoroughly enjoyed my stay at the Best Western Plus Hotel Bern! The room was clean, comfortable, and well-equipped, with a cozy bed and plenty of storage space for clothing. The location couldn’t have been better—right in the heart of Bern's charming Old City, making it easy to explore all the sights. The breakfasts were excellent, offering a variety of delicious options to start the day. The staff were friendly and always ready to help. I highly recommend this hotel to anyone visiting Bern—you won’t be disappointed!"

"Property was nicely presented and the reception was welcoming. The facilities were also clean and nice to use. Good location as well and easy to get to."

"Great hotel close to the old town area with free parking. The room is functional with large window and desk to work however, small closet space for clothes. Would come again."

"I stayed here for 2 nights in 4 days, same room both times so cannot comment on different room types. From the moment you walk through the entrance the welcome is very warm. Check-in quick and very friendly, glass of bubbly if that floats your boat. The hotel has the feel of a grand country house with generously sized rooms, a separate closet/ room for clothing etc and a good-sized bathroom. Bed very comfortable, pillows soft but a bit slim but there are spares in the room so all good. Checkout just as quick with the offer of a bottle of water for the journey. I didn't eat in the hotel so unable to comment on the restaurant. Overall, lovely hotel which is very well located by the lake, with a very friendly set of staff. Highly recommended."

"Hotel staff, especially Jessica, were very pleasant and helpful. "