The staff are really nice, friendly and helpful. The hotel is located at the end of the main Avalon promenade, close to restaurants, shops, the museum, the beach etc. But just off the main drag, so quieter than the ocean facing locations.
NOTE: THERE ARE NO ELEVATORS ON THIS PROPERTY.
There are 4 floors. They get booked up, so if you can't navigate stairs, it's not an option to expect them to change your room to a low level floor when you arrive.
The rooms are small, but adequate and clean and a step above your average Motel6. It's not a luxury experience, but it's a great hotel if your plans don't involve hanging out in your room all day.