Uptown Suites Extended Stay Austin TX – North

2.5 star property
Relax by the lobby fireplace or get moving at our 24-hour gym. Then explore all that Austin has to offer.

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Photo gallery for Uptown Suites Extended Stay Austin TX – North

Lobby
Lobby
Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • Air conditioning
  • Kitchen
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Kitchen)

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible, Non Smoking (Kitchen)

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Non Smoking, Kitchen

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
7812 Clock Tower Drive, Austin, TX, 78753

What's nearby

  • Moody Center - 7 min drive
  • University of Texas at Austin - 8 min drive
  • Austin Convention Center - 8 min drive
  • Sixth Street - 8 min drive
  • Texas State Capitol - 9 min drive

Getting around

  • Highland Station - 3 min drive
  • Austin Station - 20 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 17 min drive

Restaurants

  • ‪Wendy's - ‬13 min walk
  • ‪Luby's - ‬11 min walk
  • ‪Restaurant Depot - ‬15 min walk
  • ‪Red Lobster - ‬18 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

Uptown Suites Extended Stay Austin TX – North

Hotel near University of Texas at Austin
You can look forward to laundry facilities, a fireplace in the lobby, and a 24-hour gym at Uptown Suites Extended Stay Austin TX – North. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • An electric car charging station, smoke-free premises, and a 24-hour front desk
  • An elevator, a vending machine, and luggage storage
Room features
All 127 rooms include comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 43-inch flat-screen TVs with cable channels
  • Kitchens, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Things to do

  • 24-hour fitness center

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Washer/dryer

Conveniences

  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone
  • Washer and dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee
  • Service fee: USD 1.43 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Uptown Suites Extended Stay Austin TX North Aparthotel
Uptown Suites Extended Stay Austin TX North Aparthotel
Aparthotel Uptown Suites Extended Stay Austin TX – North Austin
Austin Uptown Suites Extended Stay Austin TX – North Aparthotel
Aparthotel Uptown Suites Extended Stay Austin TX – North
Uptown Suites Extended Stay Austin TX – North Austin
Uptown Suites Extended Stay Aparthotel
Uptown Suites Extended Stay Austin TX North
Uptown Suites Extended Stay
Uptown Suites Extended Stay
Uptown Suites Extended Stay Austin TX – North Hotel
Uptown Suites Extended Stay Austin TX – North Austin
Uptown Suites Extended Stay Austin TX – North Hotel Austin

Frequently asked questions

Is Uptown Suites Extended Stay Austin TX – North pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet.

How much is parking at Uptown Suites Extended Stay Austin TX – North?

Self parking is free at this property.

What time is check-in at Uptown Suites Extended Stay Austin TX – North?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Uptown Suites Extended Stay Austin TX – North?

Check-out is at noon.

Where is Uptown Suites Extended Stay Austin TX – North located?

Located in Heritage Hills, this hotel is within 3 mi (5 km) of La Frontera Shopping Center, Austin Community College Highland, and Highland Village Shopping Center. Norris Conference Centers is 3.1 mi (5 km) away.

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Uptown Suites Extended Stay Austin TX – North Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 81 out of 184 reviews
Rating 8 - Good. 31 out of 184 reviews
Rating 6 - Okay. 21 out of 184 reviews
Rating 4 - Poor. 12 out of 184 reviews
Rating 2 - Terrible. 39 out of 184 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was super nice and helpful!! Always had good chats with the staff and some through google translate!!
Stayed 9 nights in Oct 2024

8/10 Good

Hans J

Liked: Cleanliness, property conditions & facilities, room comfort
This is really nicely set up place for a longer stay. It is fairly new, very nice and clean and has pretty much everything I asked for.
Stayed 7 nights in Oct 2023

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it, will. Recommend to my family and friends
Stayed 14 nights in Mar 2024

6/10 Okay

Cliff

Disliked: Staff & service
Average
Stayed 8 nights in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful customer service from friendly front desk guy (Cedric), who helped me work through a problem that befell me (my arrival was delayed by a day because of a minor emergency, and he helped me troubleshoot my reservation when I needed to re-book because of the delay). The location of the hotel also was great because it sits at intersection of two major highways. Great place and competitive price for extended stay, with a big-box store within walking distance for essentials. The room was cozy and included everything I needed, including a comfortable bed. All in all I was very pleased and would definitely stay here again when visiting Austin.
Stayed 11 nights in Mar 2023

2/10 Terrible

HERBERT

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAY AWAY!!!! The staff is unfriendly and uncommitted. I stayed for 3 weeks. My car was broken into and two times I had bugs in my bed. No response from the management. They refused to provide video recordings to the local police after I filed a report. For 10 days the only elevator in the „hotel“ was out of order. I happened to stay on the 4th floor. Total disaster. The stuff was hiding. The laundry is a dirty filthy place. The front loaded washing machine was full of dog hair and even after me complaining wasn’t cleaned. Stay away from this place!!! YOU DESERVE BETTER.
Stayed 21 nights in Mar 2024

2/10 Terrible

Ronesha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not check-in due to unwritten clauses
Was not able to check-in, even though I reserved a room in my husband's name. I am awaiting an ID from DPS, and the photo copy of my ID that was mailed to me was (as told to me by Uptown Suites staff (a Hispanic Male and a Caucasian lady who said "they" were the manager)) was not acceptable to use to register as a guest. I was humiliated and embarrassed as a result of this experience. I had caught a Lyft to Uptown Suites with a lot of bags and was eventually told to vacate the premises or APD will come to escort us off the property since I could not "properly pay.. or produce correct documentation to present upon checking in". I was upset and totally disappointed. And, I was still charged outrageously.
Stayed 3 nights in Dec 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Refused to refund overcharge
This is a nightmare from hell. I reserved online to stay at this place from Feb. 13 to Feb. 20, 2024. When I arrived at ~11:15 PM. Feb. 13 and showed the clerk my ID, she told me there was no record of my reservation. I then showed her my confirmation number from Hotels.com. After checking further, she located my reservation and told me the reservation was canceled, due to mistaking my reservation for that of another person they tried to refuse access. She told me she could not restore my reservation. Eventually at 01:15 AM, her boss sent her an email and my reservation was restored. She then proceeded with the registration process. After coming back home and checking my credit card account, I found the motel charged me one more night (Feb. 12, 2014) for "no show", in addition to my 7 nights' charge. This extra charge was totally baseless. I called 3 customer service phone numbers of this motel for several hours, only to be told to go to the motel's website to complain, which I did on Feb. 28, 2024. As of June 11, I haven't received their response yet. I visited this place on May 20, 2024, talked to the manager in person about the overcharge. She told me it was their practice to charge one night's charge the day before the actual arrival day of the guest, and the clerk forgot to cancel that extra charge when I registered. She said she would take care of it. 22 days later, my credit card account hasn't received the motel's refund.
Stayed 7 nights in Feb 2024

6/10 Okay

Ernesto

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 7 nights in Feb 2024

6/10 Okay

Cliff

Stayed 8 nights in Feb 2024

10/10 Excellent

Emily

Stayed 7 nights in Feb 2024

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

8/10 Good

Imoh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

8/10 Good

Alfonzo

Stayed 7 nights in Jul 2023

2/10 Terrible

Quinn

Stayed 11 nights in Oct 2022

8/10 Good

Verified traveler

Stayed 7 nights in Sep 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Living abroad in Austin
Honestly, it was one of the better hotels i have stayed at. Altgough a little overpriced compared to others in the area, it was worth the money. It was clean and quiet and very spacious and homey. One of the front desk clerks, Crystal, was eapecially nice and helpful and made it feel more homelike and not just another hotel stay. I would recommend this hotel to a friend for sure.
Stayed 7 nights in May 2022

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2022

2/10 Terrible

hemin, Sammamish

Disliked: Staff & service, amenities, property conditions & facilities
Microwave, fridge and stove in room was convenient. But the the wooden floor was sticky, there is only two sets of towels forva week of stay. The sound barrier was very poor, toubcould hear the laundary room easher snd dryer noise and people walking/talking in the hallway. The front desk staff Freddy was very rude and lying about the checkout time, he claimed 11am and anytime after that would require extra day payment.
Stayed 7 nights in Nov 2021

6/10 Okay

Maximiliano

Liked: Staff & service
Medio
Stayed 7 nights in Nov 2021

2/10 Terrible

William

Disliked: Staff & service
Overbooking Liars
We had a guaranteed reservation for F1 weekend, which we had made weeks in advance. We selected this hotel because it was near our off airport rental car com9any as it was impossible to get a rental car reservation. We arrived at hotel around 10:30 pm, they say they have no record of our reservation. No apology no nothing. We call hotels.com to complain they call hotel which takes a while because they aren’t manning desk. Finally they get through and hotel says they are overbooked. No apology no nothing they couldn’t have cared less. It’s a busy weekend with the race and there are no hotel rooms anywhere and the prices are jacked sky high . Yuri at hotels.com did the best he could to fin$ us a place. The rat3 was double what we paid and the place was not as good as the hotel we booked but at least we had a room. Hotels.com covered the difference in rate. Meanwhile at the useless uptown suites, they wouldnt even let us use the bathroom due to covid. This is in Texas a state where no one wears a mask. The attitude of th3 staff was disgusting. Their over booking cost us hundreds of dollars extra as we had to take Uber’s to the new hotel and then back fo4 the rental car. Do not waste your money at this hotel.
Stayed 2 nights in Oct 2021

2/10 Terrible

Macarena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Cheated by Uptown Suites Austin
No service to the room for the week. Had to take towels to the lobby to get an exchange. A few days after I checked out, they charged my VISA another $30. I called and they said the “late fee” was a mistake and they’d refund it. A week later and still no refund. Very disappointed.
Stayed 7 nights in Sep 2021

10/10 Excellent

Erik

Stayed 1 night in Oct 2021