Staybridge Suites Austin NW, an IHG Hotel

3.0 star property
Austin hotel in Pond Springs with free breakfast and a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Austin NW, an IHG Hotel

Property amenity
Exterior
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Free daily buffet breakfast
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly
The price is AED 302
AED 346 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, Kitchen

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
13087 Research Blvd., Austin, TX, 78750

What's nearby

  • Main Event Entertainment - 11 min walk - 0.9 km
  • Austin Aquarium - 2 min drive - 1.6 km
  • Lakeline Mall - 5 min drive - 5.4 km
  • Arboretum at Great Hills Mall - 8 min drive - 7.6 km
  • Apple Inc. - 8 min drive - 6.7 km

Getting around

  • Lakeline Station - 6 min drive
  • Austin Station - 21 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 26 min drive

Restaurants

  • ‪Texas Roadhouse - ‬15 min walk
  • ‪Main Event Entertainment - ‬14 min walk
  • ‪Cabo Bob’s Burritos - ‬16 min walk
  • ‪Jardin Corona - ‬13 min walk
  • ‪Kerbey Lane Cafe - ‬14 min walk

About this property

Staybridge Suites Austin NW, an IHG Hotel

Hotel located in Pond Springs
At Staybridge Suites Austin NW, an IHG Hotel, you can look forward to a free breakfast buffet, a grocery/convenience store, and a free manager's reception. In addition to shopping on site and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking and extended parking
  • Express check-out, 1 meeting room, and a front-desk safe
  • An elevator, luggage storage, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 80 rooms offer comforts such as air conditioning and separate dining areas, as well as thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Separate dining areas, kitchens, and refrigerators

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Free reception (select days)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Conference space (840 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Aparthotel
Staybridge Suites Aparthotel Austin Nw
Staybridge Suites Austin Nw
Staybridge Suites Austin
Staybridge Suites Austin NW Hotel
Staybridge Suites Austin NW
Staybridge Suites Austin NW an IHG Hotel
Staybridge Suites Austin NW, an IHG Hotel Hotel
Staybridge Suites Austin NW, an IHG Hotel Austin
Staybridge Suites Austin NW, an IHG Hotel Hotel Austin

Frequently asked questions

Does Staybridge Suites Austin NW, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Staybridge Suites Austin NW, an IHG Hotel pet-friendly?

Yes, Staybridge Suites Austin NW, an IHG Hotel allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Staybridge Suites Austin NW, an IHG Hotel?

Self parking and extended parking are free at this property.

What time is check-in at Staybridge Suites Austin NW, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Staybridge Suites Austin NW, an IHG Hotel?

Check-out is at noon.

Where is Staybridge Suites Austin NW, an IHG Hotel located?

Located in Pond Springs, this hotel is 0.5 mi (0.9 km) from Main Event Entertainment and within 6 mi (10 km) of Lakeline Mall and Apple Inc.. Brushy Creek Regional Trail and Arboretum at Great Hills Mall are also within 6 mi (10 km).

Staybridge Suites Austin NW, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 898 reviews" "
Rating 8 - Good. 196 out of 898 reviews" "
Rating 6 - Okay. 74 out of 898 reviews" "
Rating 4 - Poor. 39 out of 898 reviews" "
Rating 2 - Terrible. 44 out of 898 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ananda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff!!
Stayed 7 nights in Nov 2024

8/10 Good

Tyson

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Didn’t receive the room I originally booked through Expedia, but hotel did their best to still accommodate us.
Stayed 2 nights in Oct 2024

8/10 Good

Eugene

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great Breakfast. Staff extremely friendly. Room keys would frequently discharge. A bit noisy next to the freeway. Also easy to hear your neighbors through thin walls. Overall enjoyed my stay.
Stayed 6 nights in Oct 2024

8/10 Good

Glenn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay for an extended petiod of time. But some small details is the reason why I couldn't give it a perfect score. During the 8 nights we stayed, our room keys stopped working 4 different times. This was inconvenient and caused us to have to visit the front desk to have it resolved and then go all the way back up to our room. The rooms could use a bit of an update, particularly the shower. It was quite dated and had areas in the grout that had light mildew. Other than that, the rooms were comfortable, safe, overall clean, and quiet. Upon checking in, we were assigned a room that was already occupied with another guest. Luckily the room keys didn't work. Otherwise that could have been an awkward situation for both us and the guest already there. The situation was handled swiftly by the manager and she was quite apologetic for the oversight. Don't get me wrong, I would stay here again simply because the staff were so wonderful and attentive. We also found the location to be convenient. But those small details should be taken care of.
Stayed 9 nights in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything you need.
Stayed 7 nights in Oct 2024

8/10 Good

Ellen Ann

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, clean updated and great kitchen area, and dog friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very professional and did an excellent job from checking through checkout. I greatly appreciate everyone’s mannerisms and dedication to their job.
Stayed 1 night in Oct 2024

8/10 Good

Deb

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for me. There was very little hot water for shower - just lukewarm.
Stayed 3 nights in Aug 2024

6/10 Okay

Jose Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad customer
The stay became insecure due to my truck and two other vehicles the same night were vandalized and the hotel did not do anything about it and had no security guards on the premises that sucks. I will never stay at this hotel again
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
My daughter and I stayed here for a weekend getaway. The room was clean and comfortable. The location was convenient for everything we wanted to do. Staff was friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff listened to our needs and they fulfilled all of them. Good staff, however not always readily available.
Stayed 4 nights in Jul 2024

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love loved my stay here. Clean, didn’t have to look around for housekeepers. Complimentary breakfast and lunch. You have to wash they have free laundry. The best stay I’ve been too in the last week
Stayed 5 nights in Jul 2024

8/10 Good

Megan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and the breakfast was actually good and fresh including the eggs and strawberries. Everything was great besides the service. We had clogged the toilet and told the front desk. Their response was we currently don't have any maintenance here. We had even asked for a plunger so we could fix it ourselves, but the person at the front desk didn't seem to know if they had one and didn't look either. Ended up having to switch rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Krisztina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food it’s a ok, they need more breakfast selections
Stayed 11 nights in Jun 2024

10/10 Excellent

Tyrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please come and stay at this hotel. It's worth it.
The trip is amazing. There was operating air conditioning, a lot of space, a home away from home, two televisions. Not to mention; I love the appliance, decor, furniture, and cabinets. Everyone else must give this place a go.
Stayed 7 nights in Jun 2024

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad customer service
Stayed 4 nights in May 2024

10/10 Excellent

Ariel

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 8 nights in Jun 2024

10/10 Excellent

Karen

Liked: Property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Chase

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Sid, Quitman

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Nice room. I would recommend
Stayed 2 nights in May 2024

8/10 Good

Shaun

Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Terry

Stayed 8 nights in Apr 2024