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Holiday Inn Express Augusta Downtown by IHG

2.5 star property
Augusta hotel in Downtown Augusta with free breakfast and area shuttle service

Choose dates to view prices

Photo gallery for Holiday Inn Express Augusta Downtown by IHG

Exterior
Pillowtop beds, in-room safe, desk, blackout drapes
Exterior
Free daily buffet breakfast
Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes
Downtown Augusta's Holiday Inn Express Augusta Downtown, an IHG Hotel is your perfect retreat with a free breakfast buffet and outdoor pool featuring sun loungers. Unwind with mini golf or connect to in-room WiFi while enjoying the convenience of dry cleaning/laundry services, a gift shop, and multilingual staff nearby.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
The current price is AED 393
AED 479 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Standard Room | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Shower/tub combination
Private bathroom
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Pillowtop bed
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Shower/tub combination
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Leisure)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Shower/tub combination
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Shower/tub combination
Private bathroom
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn & Suites by Hilton Augusta-Washington Rd

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,002 reviews
The price is AED 344
AED 416 total
includes taxes & fees
16 Feb - 17 Feb
Hampton Inn & Suites by Hilton Augusta-Washington Rd

About the neighborhood

Map
444 Broad St, Augusta, GA, 30901

What's nearby

  • Augusta Riverwalk - 9 min walk
  • Bell Auditorium - 12 min walk
  • James Brown Arena - 14 min walk
  • Augusta Convention Center - 16 min walk
  • Augusta University Medical Center - 3 min drive

Getting around

  • Augusta Regional Airport (AGS) - 14 min drive

Restaurants

  • ‪Wendy's - ‬15 min walk
  • ‪Savannah River Brewing Co - ‬18 min walk
  • ‪The Boll Weevil Cafe - ‬15 min walk
  • ‪Popeyes Louisiana Kitchen - ‬15 min walk
  • ‪Nacho Mama's Burritos - ‬14 min walk

About this property

Holiday Inn Express Augusta Downtown by IHG

Hotel near Augusta National Golf Club
You can look forward to a free breakfast buffet, a grocery/convenience store, and mini golf at Holiday Inn Express Augusta Downtown by IHG. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • A free area shuttle, an electric car charging station, and multilingual staff
  • An elevator, a computer station, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 117 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with rainfall showers and shower/tub combinations
  • 43-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free area shuttle

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Fitness center
  • Mini golf
  • Outdoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Mini golf
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Express Augusta East
Holiday Inn Express Augusta East
Holiday Inn Express Augusta East Hotel
Holiday Inn Express Augusta Downtown Hotel

Frequently asked questions

Does Holiday Inn Express Augusta Downtown by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Express Augusta Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Augusta Downtown by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Augusta Downtown by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Holiday Inn Express Augusta Downtown by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Augusta Downtown by IHG located?

Located in Downtown Augusta, this hotel is within a 5-minute walk of Augusta Museum of History and Marion Hatcher Center. Gertrude Herbert Institute of Art and Miller Theater are also within 10 minutes.

Holiday Inn Express Augusta Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 999 reviews
Rating 8 - Good. 280 out of 999 reviews
Rating 6 - Okay. 92 out of 999 reviews
Rating 4 - Poor. 32 out of 999 reviews
Rating 2 - Terrible. 51 out of 999 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gotta say it... we're glad Latasha was on duty when we checked in! Lots of goofy things messing up with the key cards and the parking gate, etc. she handled it all with grace, courtesy, and respect. Very pleasant experience!
Stayed 1 night in Feb 2025

4/10 Poor

Jessica

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
There was no breakfast service provided. There were coffee urns but the creamer containers were empty. We were in a rush to get to an event in the morning and were counting on being able to grab a quick breakfast at the hotel as advertised. Parking is behind a locked gate and signage on hotel door to deter people seeking public restrooms makes it seem there are security issues in the area too.
Stayed 1 night in Feb 2025

2/10 Terrible

Randall

Traveled with group
Disliked: Staff & service
When we arrived to check around 5:30 p.m. our room wasn't ready!I The hotel was under renovation! So we went out for the evening they gave keys cards & said our room would be ready when we came back! They double booked the room! We walked into to someone else in the bed! They eventually got us another room! When i asked for a manager they claimed they're wasn't one on duty! They staff acted obviously to the whole situation! I will never stay here again!
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about the room and the staff was friendly and very helpful. The only issue was that when we were checking in, there were issues with the room(s) being ready. The hotel is going through renovations and the upper management did not communicate effectively with the facility management. We had one roe reserved which wasn’t ready. They got us a different room and were told it was ready. When we got to the room it was still being cleaned up and didn’t have all the furniture/bed/linens there. We had to wait in the hallway for the workers to finish a room. However, they were very apologetic and made sure we had everything we needed. Once in the room, it was very nice, clean, and comfortable. We will stay again if in the area.
Stayed 1 night in Jan 2025

8/10 Good

Myja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asha was great
Stayed 14 nights in Jan 2025

10/10 Excellent

Jack

Business traveler
Liked: Property conditions & facilities
Great hotel. Very clean. Staff weee extremely friendly and helpful. Would recommend to anyone staying in Augusta.
Stayed 1 night in Jan 2025

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was unclear where the parking lot was and there was a lot of construction equipment and debris everywhere
Stayed 1 night in Dec 2024

10/10 Excellent

Jason, Wrightsville

Stayed 1 night in Dec 2024

2/10 Terrible

Cathy Simon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My plans are to never stay at this property again. I was there for three days and only got a minimal of three hours of sleep each night from Thursday to Saturday. They would not accommodate our move me to another room. I was not informed that there was construction going on at the hotel. The front desk Inez never followed up with me on any questions that I had for her. I asked to speak for general manager she gave me a card and the phone number ring right back to the front desk. I never had a chance to speak with the general manager. She would never tell me when Norman R would be in or able to speak with me. we checked out of the hotel this morning and we hope to never return to this property ever again. We will let everyone know of the bad experience that we had on social media.
Stayed 3 nights in Dec 2024

6/10 Okay

Erika, Bridgeport

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
staff was very polite and friendly, not professional at all. when i complained that my room was filthy, the nice young lady at the front desk went straight to the housekeeping supervisor and told her, in front of me, the supervisor reaction was what put me off, she confronted the situation with her staff in front of me, there was an exchange in front me in spanish, where they assumed i didn't understand, even if i didn't, which i did by the way. the girl that supposed "cleaned" the room the previous day deny it and try to insinuate i was lying, that's when i spoke in spanish so was understood, and explained that the room was indeed dirty, the carpet was sticky, you can "vacuum" the carpet but that wont make the carpet 'clean', but that wasn't the case the carpet was dirty and sticky as well so was the floor in the hallway and the bathroom. they even asked why i had waited until the next day, again unprofessional, i am not staying at my aunts, i am paying for the space therefore i expected a clean and inviting space, but like i explained to them, i had been driving from CT for the past almost 40 hrs, i was exhausted and did not have the energy to even speak, so yes i waited until i woke the next day. the issue was "resolved" after the exchange, however just because that exchange had happened in front of me and not in private like it supposed to i will not be staying this specific location again, any future business i may bring will be lost to another hotel in the area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sehee

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service are good and the room is very clean
Stayed 3 nights in Dec 2024

10/10 Excellent

oneida, Decatur

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Dec 2024

8/10 Good

Valarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is undergoing renovations, and it was a bit noisy. The noise ended at 6 pm and did not start until 9 am. This was reasonable. I stayed in one of the updated rooms. It was clean and comfortable. The artwork was not up yet, so it was a bit stark. The results should be great.
Stayed 1 night in Dec 2024

10/10 Excellent

James, Duquense

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service and quietness
Stayed 1 night in Nov 2024

8/10 Good

Morgan

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Once renovations are finished everything will good. Very convenient to AU.
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the facility and I stay there every time I come to Augusta
Stayed 1 night in Nov 2024

10/10 Excellent

leroy, Anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Nov 2024

8/10 Good

Shirley

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ms.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the fact that you had to use a key card to get inside of the gate
Stayed 1 night in Nov 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's wag in a great area from my main event
Stayed 2 nights in Nov 2024

8/10 Good

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was pleasant, even though it was for one night.
Stayed 1 night in Nov 2024

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, safe, convenient, clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location
Stayed 3 nights in Sep 2024