I don’t know why I didn’t read the reviews before booking 3 nights here. The location was good for the event we were attending at Eventfinda, and it was spacious. However; no one was available to check in, I called the # on the door and was asked to provide my credit card details to verify my identity and get the key, I didn’t feel comfortable doing that, and I had already paid. After arguing backwards and forwards someone came out of reception with the key anyway? If it was there all along in really not sure why I had to go through all that. We didn’t see anyone else for the duration of our stay, we wanted to use the laundry that had a sign saying open 10-10 but it was locked the whole time. There are so many great options on the north shore, this is not one of them.