Pullman Auckland Hotel & Apartments

5.0 star property
Luxury Auckland hotel in Auckland Central Business District with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Auckland Hotel & Apartments

Property amenity
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Property amenity
Sports facility

Reviews

8.6 out of 10

Excellent

Guests liked:

Comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
The price is AED 356
AED 409 total
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Residence)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Queen Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Separate bedroom
Premium bedding
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Junior Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Separate bedroom
Premium bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 25 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Executive)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Cnr Waterloo Quadrant & Princes Street, Auckland, 1010

What's nearby

  • University of Auckland - 1 min walk - 0.2 km
  • Queen Street Shopping District - 6 min walk - 0.6 km
  • Auckland Ferry Terminal - 10 min walk - 0.9 km
  • Sky Tower - 11 min walk - 1.0 km
  • SkyCity Casino - 12 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 7 min walk
  • The Strand Station - 14 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Giapo - ‬4 min walk
  • ‪Old Government House - ‬3 min walk
  • ‪King Made Noodles 金味德牛肉拉面 - ‬3 min walk
  • ‪Tanpopo Ramen - ‬4 min walk
  • ‪The Northern Club - ‬1 min walk

About this property

Pullman Auckland Hotel & Apartments

Luxury eco-certified hotel near University of Auckland
Located close to Queen Street Shopping District and Commercial Bay, Pullman Auckland Hotel & Apartments provides a terrace, dry cleaning/laundry services, and a bar. Indulge in a Swedish massage, aromatherapy, and a facial at Luxe Spa at Pullman, the onsite spa. Be sure to enjoy a meal at Tapestry Grill, the on-site restaurant. Free in-room WiFi is available to all guests, along with a health club and a business center.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Tour/ticket assistance, a 24-hour front desk, and concierge services
  • Guest reviews give top marks for the pool and helpful staff
Room features
All 323 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 49-inch HDTVs with satellite channels
  • Eco-friendly cleaning products, free infant beds, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Finnish, French, German, Hindi, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (NZD 60 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: NZD 45 for adults and NZD 22 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Tapestry Grill
  • Tapestry Bar & Terrace

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms - 16

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 33
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • 49-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 22 for children
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the health club or fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Pullman
Pullman Auckland
Pullman Hotel Auckland
Pullman Auckland Hotel
Pullman Auckland Hotel Auckland Central
Pullman Auckland New Zealand
Auckland Hyatt Regency

Frequently asked questions

Does Pullman Auckland Hotel & Apartments have a pool?

Yes, this property has an indoor pool.

Is Pullman Auckland Hotel & Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Auckland Hotel & Apartments?

Valet parking is available for NZD 60 per night.

What time is check-in at Pullman Auckland Hotel & Apartments?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 11:00 AM–3:00 PM for a fee.

What time is check-out at Pullman Auckland Hotel & Apartments?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Pullman Auckland Hotel & Apartments located?

Located in Auckland Central Business District, this luxury hotel is within a 10-minute walk of University of Auckland, Queen Street Shopping District, and Commercial Bay. Spark Arena and Auckland Ferry Terminal are also within 15 minutes. Auckland Britomart Station is 7 minutes by foot and The Strand Station is 14 minutes.

Pullman Auckland Hotel & Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1025 reviews" "
Rating 8 - Good. 312 out of 1025 reviews" "
Rating 6 - Okay. 98 out of 1025 reviews" "
Rating 4 - Poor. 49 out of 1025 reviews" "
Rating 2 - Terrible. 23 out of 1025 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Katie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff in general were great, really friendly and professional. Unfortunately we found a fake nail in our room and underneath the beds was disgusting - old food, socks, shoes and rubbish. When we brought it up with reception staff they gave us a drinks voucher while they had our whole room cleaned again and gave us a breakfast voucher for the next morning which we really appreciated.
Stayed 1 night in Nov 2024

10/10 Excellent

Mele

Stayed 1 night in Oct 2024

6/10 Okay

Roger

Business traveler
Liked: Staff & service, property conditions & facilities
I was disappointed that the unit was not serviced during my stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Zhaoyu

Traveled with group
Perfect stay
Stayed 1 night in Nov 2024

6/10 Okay

Anthony

Business traveler
Liked: Cleanliness
The swimming pool at 25m is a rarity but nice addition.
Stayed 3 nights in Nov 2024

8/10 Good

Ziyad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Lok Kiu

Business traveler
Liked: Cleanliness
good housekeeping
Stayed 5 nights in Oct 2024

8/10 Good

Jerlyna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was clean
Stayed 1 night in Oct 2024

8/10 Good

Caroline

Check in staff lovely and friendly. Choose valet parking next time as the Wilson car park below a pain, lift didn’t work and cost more than valet, needed to top up payment multiple times. Lovely hotel, bathroom dated and small. Overall nice for a weekend getaway
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the layout of the lobby. The coffee at the bar was amazing! We weren’t the awards night so the food was exceptional overall good night. Few loose items in the room, towel hanger and grab rail loose. Parking was tricky and expensive especially if you have a little one.
Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, perfect location
Stayed 1 night in Sep 2024

10/10 Excellent

Nicolle Daniela, Enoggera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot just a short walk from downtown. Beautiful park across the road to explore. Great indoor pool, spa, sauna area. Great happy hour in the bar daily and the restaurant has outstanding food, worth staying in for dinner. We hired a car while in town and they have a parking lot right underneath which was so convenient.
Stayed 7 nights in Sep 2024

4/10 Poor

Asem

Stayed 1 night in Sep 2024

8/10 Good

Jonathan

Stayed 6 nights in Aug 2024

10/10 Excellent

Victoria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and sauna were great
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Good
All good very happy with everything
Stayed 2 nights in Aug 2024

8/10 Good

Vivienne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your booking goes wrong it’s not an easy sort But other than that it’s a wonderful place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

G N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central for work and restaurants
Stayed 2 nights in Aug 2024

2/10 Terrible

FADILAH

Stayed 4 nights in May 2024

8/10 Good

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff
Stayed 1 night in Aug 2024

6/10 Okay

John, Hamilton

Liked: Cleanliness, staff & service
The staff were great. The room was poorly lit, the bed and pillows hard and the air con control placed badly and was difficult to use especially in the bad lighting
Stayed 1 night in Aug 2024

8/10 Good

Yuen Wa

Liked: Cleanliness, staff & service, property conditions & facilities
A nice spot, close to everything around CBD.
Stayed 2 nights in Aug 2024

10/10 Excellent

F. Ravi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to be staying so close to family
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend this hotel to anyone who wants that 5 star service! We enjoyed our stay and the kids enjoyed the pool. We will be staying here again when we are back in town.
Stayed 2 nights in Jul 2024