4/10 Poor
Mary
30 January 2025
Disliked: Cleanliness
I chose this hotel last minute due to a death in the family but it had a good rating and I trusted the brand. My room was extremely dusty. There were stains on the lampshade and red splatters on the wall. (I did take pics) The temp outside when I arrived was below 30° yet the heater to the room wasnt even turned on. The windchill temp that night got down to 4°. There wasn't a blanket on the bed or in a drawer. The bed only had sheets and a sheet-thin green fabric top. The tub was so grimy that I had to buy gloves and disinfectant to clean it. The bathroom door did not close completely. The traffic in the hallway was average but at night, people would stand in the hallway and have very loud conversations, sometimes at 4am. They were so loud that it must have been heard at the desk which wasn't that far away. Yet nothing was done. Obviously, you cant smoke in the hotel but some guests thought it was appropriate to smoke right at the entrance. Staff did nothing to get them to move. They have full view of the entrance and those going in and out, so this made no sense to me. One time when I was leaving for the funeral and went outside, I had to use my inhaler and the people smoking finally moved away from the door. I parked in one of the few spots closest to the hallway to my room that had less snow and ice because the closest handicapped spot to it was taken. The hotel is close to the airport and essential shopping. However, I would not choose to stay here again.
Mary
Stayed 4 nights in Jan 2025