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Renaissance by Crystall

4.5 star property
Luxury hotel with a full-service spa and bars

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance by Crystall

Terrace/patio
2 bars/lounges, sports bar
Lobby
Executive Suite, 1 King Bed | Living room | Plasma TV
Executive lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool
  • Spa
  • Breakfast available
  • Gym

Room options

Similar properties

Exterior

Somerset City Centre Atyrau

Pool
Kitchen
Washer
Dryer
10.0 out of 10, Exceptional, (2)
The price is AED 437
AED 490 total
includes taxes & fees
23 Dec - 24 Dec
Somerset City Centre Atyrau

About the neighborhood

Map
15 B, Satpaeva Street, Mosque District, Atyrau, 60011

Getting around

  • Atyrau (GUW) - 15 min drive

Restaurants

  • ‪Beer House Bavarius - ‬2 min drive
  • ‪Sarqyt - ‬5 min walk
  • ‪Башня - ‬3 min drive
  • ‪Pizzeria "Bella Napoli - ‬20 min walk
  • ‪Sulo Cafe & Bakery - ‬8 min walk

About this property

Renaissance by Crystall

Luxury hotel near Manjali Mosque
Located close to Atyrau University and Oblakimata Park, Renaissance Atyrau Hotel provides a terrace, a coffee shop/cafe, and a garden. Indulge in a body scrub, a massage, and a body wrap at Valeo, the onsite spa. The on-site international cuisine restaurant, Silke, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free WiFi in public areas.
Other perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and ATM/banking services
  • A vegetable garden, an elevator, and a 24-hour front desk
Room features
All 202 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Hair dryers and shampoo
  • Plasma TVs with satellite channels
  • Wardrobes/closets, recycling, and electric kettles

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: KZT 8400 for adults and KZT 4200 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Silke

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (11539 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 7840 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 8400 for adults and KZT 4200 for children
  • Airport shuttle fee: KZT 4000 per person (one-way)
  • Airport shuttle fee per child: KZT 4000 (one-way), (up to 18 years old)
  • Rollaway bed fee: KZT 7840 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Renaissance Atyrau Hotel
Renaissance by Crystall Hotel
Renaissance by Crystall Atyrau
Renaissance by Crystall Hotel Atyrau

Frequently asked questions

Does Renaissance Atyrau Hotel have a pool?

Yes, this property has an indoor pool.

Is Renaissance Atyrau Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Renaissance Atyrau Hotel?

Self parking is free at this property.

What time is check-in at Renaissance Atyrau Hotel?

Check-in begins at 3 PM.

What time is check-out at Renaissance Atyrau Hotel?

Check-out is at noon.

Does Renaissance Atyrau Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 4000 per person applies.

Where is Renaissance Atyrau Hotel located?

Located in the heart of Atyrau, this luxury hotel is within 1 mi (2 km) of Manjali Mosque, Oblakimata Park, and Atyrau University. Art Museum and Atyrau National History Museum are also within 2 mi (3 km).

Renaissance by Crystall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 6 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get around with a mall nearby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sergiy, Kharkov

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice...
Stayed 1 night in Jul 2024

10/10 Excellent

Sergiy, Kharkov

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 5 nights in Nov 2023

10/10 Excellent

Nichola

Stayed 2 nights in Oct 2023

8/10 Good

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury class at hotel at budget hotel prices.
Stayed 1 night in Sep 2023

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable hotel
Nice hotel with friendly staff
Stayed 3 nights in Feb 2020

8/10 Good

SusanDavies, Doncaster GB

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location of this hotel and it’s facilities. We were disappointed that there was a lack of communication between Ebookers and the hotel as they said that we needed to pay for breakfast when it was already included. I was 30mins in my mobile trying to sort it out. I am awaiting a charge from my mobile company for this unnecessary call.
Stayed 5 nights in Apr 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Champions bar was great the manager there made me feel very welcome and the staff were also very attentive.. if ever in Atyrau you must stay here and visit Champions
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
hotel failed to get us a taxi despite pre-booking. Luckily it didn't make us too late. However, the taxi that arrived was far and away the lowest quality we have used in this town.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel in centre of town. Very helpful staff.
Stayed 1 night in Jun 2018

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating
Very accommodating place. Ill be back and will recommend this hotel.
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
The room rate is high but ordinary services and facility in this hotel. The hot water flow is small when taking shower.
Stayed 4 nights in Nov 2017

10/10 Excellent

Francesco, Reggio Emilia

Liked: Cleanliness, staff & service, room comfort
buono, pulito, comodo...ma un po troppo caro
sono anni che vado in questo albergo ed anche se ci sono alternative a buon mercato, sin'ora ho sempre soggiornato al Renaissance. Ritengo il costo un po troppo esagerato rispetto al servizio ma certamente è comodo a tutto....